Terrells is a great dry cleaner, I've been coming here for years. Their service is personable and…read moreexcellent. Their quality is great and the prices remain affordable.

The customer experience could be greatly improved by having a price list available. While complex…read moreitems may require a custom quote, base prices for standard items like shirts and pants would be very helpful. It's difficult to make an informed decision when the cost is unknown until the register."

Tender care of garments. No stain is too tough. Nothing ever lost. Absolutely the best cleaners…read moreI have ever experienced !

I'm glad there's a drycleaners in the area who has weekly discounts and also cleans my clothes well…read moreand on the same day when I drop off early morning. Great work.

super nice place. very fair fees and kind people. I am grateful for them. worth the driver. plus…read morefast service.

Dont ever do alternation here your clothes will be late to get ..horrible job. Very expensive…read morecost more than your clothes

02/14/22- Monday…read more Great customer service!!! Will return definitely. They offer 25 percent off. Thank you so much!!!!

I have used the Comet cleaner on Stacy Rd in McKinney occasionally for the last couple of years. I…read morewould say about half the time I have to ask for something to to be redone because it is still dirty. Last week I took in a sweater, dress, and a silk pillow cover. When I picked up the items the sweater had a blue spray type something all over the sleeve and front, the pillow cover still had a small stain on it, and the dress was pressed poorly. I had them redo the sweater and pillow cover and just took the dress. When I picked the items up today, they had WASHED the 100% dry clean only pillow cover! It is a ruined, wrinkled, falling apart mess! And they just handed to me as if nothing was wrong. What kind of dry cleaner washes something that is labeled dry clean only? I could have ruined it myself for free! Also the sweater was still stained. Needless to say I will never go back and should have learned my less before this happene.

Ruined my wedding shirt and refused to do anything. They said it caught on another shirt when…read morebeing cleaned and they are not responsible for anything. They said there is a sign that says they aren't responsible, so my $200 Bugatchi shirt I wore once at my wedding is gone. They don't stand by their work, and you leave your nice clothes at your own risk. Go somewhere else and pay a little more that will honor their mistakes. Awful business, stay away

Requested a work shirt that's been used for about three years to be cleaned. I understand the shirt…read moreis old but there was no need to not only berate my shirt but disrespect my character calling me dirty. I took the shirt to super clean dry clean and they didn't even question the shirt and got it completely clean with no issues and no hiccups. Treat your customers better.

Unreliable. They have completely missed my pick up window several times. The chat help is not…read morehelpful. They will say driver is running late momentarily hours after a pick up window. Incredibly unreliable in Dallas.

Do not USEEEEE!!!! They took my clothes and then disappeared!!! When the delivery never showed up I…read morestarted googling the company and realized they are horribleeee. They legit legit my clothes and disappeared!! No customer service ever answered me. RUNAWAYYY

Convenient location on the corner of Parker and Custer in front of Home Depo with a convenient…read moredrive through. I found the price to be higher than other cleaners ($9.00 to dry clean a scarf). The biggest annoyance if that they attach a bar code label on the item that cannot be removed without making another trip out to the cleaner. The staff needs to let the customers know about this bar code label at the time of drop-off and allow the customer to choose whether we want this semi-permanent label on our items.

I wasn't sure where I was going once my dry cleaners of 10+ years closed and then I found Hill Park…read moreCleaners. Love love love! Not only do they have a drive-thru, but they know you by name and call you if you leave your cleaning in too long. They always do a great job on our clothes and they provide you with a nice name tagged bag for your laundry. Top notch!

Been going here on and off for years. I've had experiences with random stains that I don't remember…read morebeing there before dropping off. But nothing too bad or different from any other dry cleaner I've used. I've been pleased with the price and overall quality. The issue I had is with customer service and using their coupons. The past two times I dropped off my clothes (via the drive-thru), I've been rudely reminded to present my coupon before I hand them my clothes, not when I pay. Not a pleasant reminder, but more of a 'now I have to go back and ring up each item all over again.' I don't dry clean too often so I had honestly forgotten their coupon process from before. It's a simple process that I'm sure regulars are used to, and apparently really frustrates the cleaners if not done properly. As an alternative to potentially frustrating yourself and customers with how coupons are accepted, how about asking up front 'do you have any coupons?' Or, instead of stating on the coupon; 'must present coupon at drop off', which I did, have it more accurately read 'present prior to handing over items.' The cleaner did come back out after applying the coupon and further explained their coupon process in a more friendly and professional tone, which I appreciated. Just wish folks would treat customers nicely and with respect all the time, even when we are not as familiar with how you do business as you are.

I have been coming here for YEARS.. Never ever have I…read morecomplained. First it was a employee trying to hand me all my dry cleaning to me in the driver's side window. Now the colar is not pressed. Please train your employees better.