First time customer, needed to shorten the sleeves on my jean jacket and they did an amazing job …read more Will definitely go back for future clothing adjustments and cleaning.

I needed a suit cleaned the same day for a funeral. The lady at the counter was so helpful. It…read morewas done earlier than 5pm and she texted me to let me know. Awesome service!

Wow... I'm absolutely amazed at how wonderful my experience with Real Deal has been. I'm moving…read moreand was too busy to do the huge amount of laundry that had accumulated, and I was starting to panic because I wasn't going to have enough time to get it done. I paid for same day service, and after arrive l arriving right on time, the friendly rep met me right at my front door and took the several bags of laundry. They finished the laundry super quick, and just finished dropping it off - again, the rep was super friendly. The laundry smells wonderfully clean, and the clothing is filled better than I could ever hope to accomplish even on my best day. I will most definitely be using this service many more times to come. Thanks guys!

It is a thrill to open my laundry bag which has been serviced by the Real Deal Laundry Service…read more Each item is a work of art, carefully and beautifully folded. The pick-up and delivery is prompt and done with a smile. If you want your laundry to be done better than you can do it, try this company!

Quick service but now you can see button and seam marks on the outside my jacket. Need to take it…read moreto another cleaner to get it fixed somehow.

I came here to get a couple of pairs of pants fitted for a wedding. They did great work and the…read moreprice was extremely reasonable (fast service, too)! They also took care of dry cleaning an additional suit. Super friendly and great service. Will definitely use them again!

I have been going to this cleaners for the past 20 years. Service is incredible! Amazing customer…read moreservice and they take such a good care of your items. They are honest and trustworthy. I always recommend this place to all my friends and relatives. My clothes always look fresh and well taken care of.

Tailored costumes I needed quickly, in a professional way. Helpful staff. Will go backread more

This is the closest place to our house and they seem to provide good service. Depending upon who…read moreyou get, if you ask them to spot clean the under arms, you may get a "we'll do our best" or you may get a proactive marker of some kind on the underarms. I am writing this mostly for price transparency - here are the typical charges lately Two piece suit - 13.50 Lady jacket - 8.50 Slacks - 7.50 Skirt - 7.50 Blouse - 7.50 Sweater - 4.50 The sweater charges are a bit peculiar because it's summertime... And I have not been wearing sweaters. Overall, the service is decent, but the prices are just a bit high. I could justify the price if it truly wasn't one hour cleaner, but they really are not. It would be nice to have better prices nearby.

Friendly and did a nice job on cleaning my clothes. Prices were on high side, though.read more

Cleaned my Masaba pink dress really well and don't damage it. The dress was perfect and ready to…read morewear

I've been using Dry Cleaning Factory for a while now, and I couldn't be happier with their service…read more The staff is always friendly and professional, and they consistently deliver excellent results. My clothes come back looking pristine every time.

Ahh the parking here is awful there is no good way to enter. Your option is to turn left into the…read moreparking lot that is if you can do it right after a street signal light which is impossible on busy days as cars are always blocking access drive OR you can turn left on the signal light and enter the parking lot via an alley but that is wrong way according to the parking arrows. The parking lot itself has about 10 spots of which 5 are used by the dry cleaning delivery vans. Park along the vans and you are blocking others and the access drive. I have no where to park. Yes I like my dry-cleaning little on the pricey side but worth the organic solvent. I get enough reward stars to keep me coming back. Can we just get more parking. I wonder how does delivery work, how many items do you need to have and how you pay/get reward cards if you get delivery?

This place is awesome!! They are always friendly, and do an amazing job! They have been always been…read moreable to take out any stain I bring them. I also really like that they use more organic cleaning supplies and not the harsh chemicals that other places use. You can even bring the hangers from your dry cleaners and they will reuse or recycle them!! As an added perk they have a Keurig machine so you can help yourself to some coffee. And they give you stamps on a points card to use towards your later payments.

Ali is great, knowledgeable, caring and willing to help. I even witnessed him tell girl in front of…read moreme not to waste money dry cleaning her purse and what to use instead. She insisted, he again said I would you know you will not see a difference, the yellow by the seams are glue, not stains and rest is in good clean condition. The turn around time is great, as he does it onsite, even alterations were timing and not over priced.

as people say in the reviews, this is the place you drive out of your way to visit. Ali is grand…read more always happy to see everyone. treats everyone with warmth and kindness [unlike Hanna's alterations! latinos--ten cuidado!] took in my painter pants that i love and have worn for nearly 20 years. they are soft and covered in paint and the zipper wore out. Ali fixed it quickly and cheaply and with a smile. have taken dry cleaning here and it came out just fine. will definitely bring other things in as needed.

I've been a customer for 35 years and only use Davis Cleaners for my alterations. I just tried on…read moretwo dresses I had hemmed and they look beautiful, Iana my seamstress did a wonderful job.Davis Imperial is a couture cleaners- we're lucky they're in Chicago Also I think their prices are reasonable considering the quality Thank You Donna S

I got my wedding dress altered by Iana and she did a wonderful job! She was nonjudgmental and I…read morereally felt like she cared about me feeling my best on my special day! When I needed to make a last minute adjustment to my corset she was extremely accommodating. Some seamstresses might make you feel bad about needing to change something but for a pro like Iana she made me feel like it was no big deal. I would recommend Davis for any Chicago bride looking for excellent work and a professional team.

Horrible experience. I have been going here for dry cleaning for 10 years as this location is a…read moremile from my home. I brought in 2 pairs of drapes for a simple hem. They came back crooked, with all different lengths and the lining was hemmed longer than the front panel. Terrible work. The woman at the desk gave them to me and even pointed out that the lining looked messed up and if it doesn't hang right when I get home, bring it back and she will fix it. It got it home and it was not right. I brought them back and the same woman got defensive and said there was nothing wrong with any of them and she refused to fix them. I asked for a refund and she said she couldn't do that. I guess they don't value long time customers who have spent thousands in their shop. I will never set foot in this place again. Im in shock that I paid $200 for this:

I go to Burchards cleaners all the time and their great service has made me a loyal customer! They…read moreare professional, always on time and they do a great job not only with dry cleaning but also with alterations as they are very detailed. You can definitely trust them!