Unfortunately, I have to leave a negative review for Riverdale Specialty Pharmacy…read more When you pick up medication in person, the staff is courteous and professional. That part deserves acknowledgment. However, my experience with their delivery service has been consistently problematic, and at this point, unacceptable. I will not mention names, but the delivery drivers they outsource to are unreliable, unprofessional, and inconsiderate. I've experienced repeated delivery issues, including false claims that my address was incorrect, despite the fact that they have delivered to this same address before, albeit with ongoing problems. What makes this worse is the timing. There is an incoming snowstorm, and instead of clear communication or accountability, I'm receiving inaccurate information and excuses. Medication is not optional. This is not a package from an online retailer. This is someone's health. I am now seriously considering transferring my prescriptions elsewhere. Riverdale Specialty Pharmacy should reevaluate the third-party delivery partners they choose to work with. Thank your delivery partner for losing patient trust and potentially compromising access to essential medication. Courtesy at the counter does not make up for a delivery failure. Reliability matters. Accountability matters. And right now, those standards are not being met. Very disrespectful and inconsiderate - they have no regard for the elderly and the disabled.

I asked for my meds to be delivered to me and the app told me that I'd receive them by 11:00 pm…read more Never happened. Next day, I call in the morning and am told that the cashier would call the driver and get back to me. They never did. When I called back 2.5 hours later, I am told that they did talk to the driver and my meds were back at the pharmacy and I could pick them up now. When I did, I also wanted to talk to the pharmacist about what happened as I was annoyed. His story about what happened didn't align with the cashier's and he couldn't give me a direct answer about why I never received the meds the day before. It was all double speak; Somehow my meds were both never picked up AND picked up. I don't like being misled.

This UPS Access Point (at DJ Drugs) is a great, highly recommended option, especially if you have a…read morepre-labeled return like my Rent the Runway package. Since Rent the Runway makes it easy with a pre-paid return label, the drop-off here was super fast and easy. Important Note For ALL Returns: This is a literal drop-off and go location, not a full-service UPS Store. Your package needs to be completely packed and sealed The return label must already attached. Highly Recommend: Take a photo of your return label/tracking number for your own records! The staff informed me they can't print a separate receipt, but they do scan the package into the system. Taking your own picture ensures you can track your return easily. The manager was prompt, efficient and super kind! I highly recommend using this location if it's closer to you than the busier 231st and Broadway UPS Store. The store has everything you might need, just like a typical drug store! Feel free to drop off your package and then browse the aisles for any items on your shopping list--you might discover some useful things you can find at your local pharmacy store!

DJ Drugs are the best!! Altho I always popped in, when my Rite Aid closed I switched my RXs to…read morethem......and I am so glad I did! They are courteous and helpful .the pharmacists never try too hurry you off the phone and the gentleman who delivers is so nice as well! DJ Drugs is a neighborhood gem! Sharon B. Riverdale (not California!)

The owner and staff were very friendly and knowledgeable. I would definitely recommend this…read morebusiness!

Just spoke to Dane. This man is a gem. He answered my questions and gave me information and insight…read moreabout the device I was looking for. I'm so grateful for him. At times...It's hard to get info with businesses when you may not be able to actually conduct the transaction with them. Not so with Dane ‼. Thank you again. God bless and love to All. (He's following up with me)

Riverdale Pharmacy is a comfort when you're sick and picking up prescriptions, and a pleasure to…read moredeal with in general whether for prescriptions or just buying needed drug store items. Has the feel of a community shop, with attentive staff who know how to navigate their systems...which seems to be a problem at other places in town. I highly recommend

I am so happy that the Riverdale Pharmacy is always accessible to me and very patience to me at all…read moretimes. All of the staff is very knowledgeable to all the products in the store with a full explanation. Love saying (Good Morning Family or Good Afternoon) What more can you ask for. Thank you all for being there. Sylvia Swindell

The pharmacist and staff try very hard to meet the needs of the community. I just placed a call…read moreabout a prescription and my phone call was returned writhing 20 minutes. This store deal with an enormous volume of patients needing prescriptions. I am grateful they are in the neighborhood and would be very inconvenienced if they closed.

This is the worst pharmacy i have ever had to use. We have been waiting to refill a prescripción…read morefor two weeks and have missed two doses. No customer Service and no one cares. It does not deserve any stars. I was forced to give one star otherwise the page wouldn't post