Charlie, Isaac, and the Sterling Edge crew did an excellent job. They made the entire process feel…read moreeffortless. The install team was prompt, quick, and left with no sign that they had ever been there...other than a new roof! I would highly recommend them.

After being burned pretty badly by previous contractors, I went into this project with significant…read moretrust concerns. As a homeowner, I'm not someone who knows all the technical details, and I found myself having to ask very direct questions about licensing, tax IDs, and insurance just to feel protected. Working with Total Pro Roofing was a huge step forward in rebuilding that trust. MJ came highly recommended by a neighbor, and from the very beginning, he and his team were transparent, patient, and thorough. I wasn't going to be present during the project, so my mother acted as the on-site representative. MJ took the time to meet with her multiple times, provided pamphlets and documentation, and promptly supplied updated proof of insurance and Georgia tax ID when requested. I even contacted their insurance agent directly -- and everything checked out. The work itself was impeccable. The team completed the job in a single day, and when an unforeseen issue arose involving prior water damage and a punctured ceiling, they didn't hesitate to return and make flawless repairs. They were honest about the additional work needed and followed through with care and professionalism. I also want to highlight Amber at headquarters, who was absolutely wonderful -- always accessible, helpful with payment options, and quick to assist with warranty documentation and any questions I had. All in all, Total Pro Roofing didn't just replace shingles -- they truly repaired my roof, gutters, soffit, and more. They went above and beyond at every step, and I would highly recommend them to anyone looking for a company that values integrity, transparency, and quality workmanship.

Jeremy did some repairs on my roof and did an excellent job. He was able to work in my job the…read morevery next day after I talked to him. He was courteous and professional and informative about my roof and the issues that I had going on. He quickly fixed my problem and it was a much cheaper cost than what I was expecting. I highly recommend Jeremy and Total Pro Roofing. If I have any roofing needs in the future, I'll definitely call them back out!

I called Cranor Roofing after a hail storm in March of 2023. Ben Cranor reached out to me the same…read moreday and scheduled a visit for the following day. He brought several samples and walked us through what would be the best color to install in order to make the house look even better. He recommended we use Owen Corning Duration shingles and go with Williamsburg Grey. Once that was done, the shingles and the material were delivered the day before neatly stacked. The following day his crew and him were at our place at 7:30AM. His crew took meticulous care of our yard before starting. They stared around 8:30AM and were done before 7:00PM. NOT A SINGLE NAIL LEFT BEHIND! And, many code upgrades and changes to ensure rain water is moved away from the corners of the house. Thank you Ben and crew. The following week, his gutter folks showed up and installed our new gutters and downspouts -- upgrade to a 6" gutters. Again, not a single nail was left behind and our house looked great. Highly recommend Cranor Roofing. Great company and magnificent management and crew!

Ben has replaced our roof twice over 20 years. His crew is does a great job with no issues after…read morethey leave. Ben team handles the insurance company and their shenanigans. His team also replaced our gutters and put screens on them so they are maintenance free. Great guy with a great crew doing great work. Our roof looks the best around.

I live in a 2-story condo. I called 3 roofers when I developed a small leak. Albert with Mr…read more Roofer was the most thorough. He went into the attic, then onto the roof and back into the attic. The morning before the roofers came Albert went into the attic to mark the spot. I do not have drop down steps to my attic so he had to carry in his ladder each time. He explained everything to me in terms I could understand. The roofers doing the job were prompt, knew what they were doing and did a great job cleaning up.

Way too expensive! Taking advantage of home owners…read more Never a clear number of costs. Adding more work during construction. It is his business model.

Drew at Southern Shingle Roofing took good care of my home. He was professional in every aspect of…read morethe job. Communication before/during and after the job was excellent. He answered all our questions and concerns, with no pressure or games. The crew was quick, detailed and cleaned as they went. No issues at all with landscaping, debris or nails in the driveway or yard. Teh roof looks great and I know it's done right.

I have to be completely honest. We didn't do our part on picking correct insurance policy,…read morehowever. When I communicated to ABR and spoke to Mel he was extremely helpful and communitive. He spoke to me the entire time up until the work was being complete. No fault to his. But I expressed to him I didn't have a good experience in the past using mitigators because I feel like some of the work is done to ensure we need to replace whatever is touched by water. They are going to tell you it is by code and policy. However, in my case where things went wrong the amount charged to basically dry my flooded rental was ridiculous and most of the work was unnecessary. Most people will not care because their goal is to bill the insurance company for as much as they possibly can. This time it backfired because the insurance didn't cover it and the so called restoration done which was removing anything that was touched by the toilet water that leak was cut and removed. That includes dry wall, carpet etc. Being that I understand this space, we all know that this all would have to be removed anyway once I hire someone to remodel. So now I am was stuck with almost a $10k bill, and damaged house, and no contact to fix, and this bill is for them to basically removed pieces that was touched (by the way some didn't have to be removed). It was my understanding they was going to handle the job from beginning to end but I guess that is only if the insurance company is paying. Once I was sent to the financial person she assumed I couldn't pay for it and basically only wanted to speak about my payment to them. She apologized for it so no foul there but business wise it doesn't feel good being left with this damage and they get their money and run. The reason I am doing a two star is because Mel was pleasant and answered the phone every time. I will say that this service is not necessary in most cases and if you want to get the most from the insurance company then go for it. But if you have a good contractor, I would go with them and have them go through the insurance company. At least you have an option to approve work, be notified of cost etc. I didn't have the luxury of doing so. Was an very expensive mistake on my behalf but we live and we learn. I take accountability for my part, but could never get them to do the same. Hate to be the first one to leave a not so good rating.

I just cannot thank Jeremy and his crew enough for the job well done! So responsive with quality…read morework!

Fast, efficient, professional, knowledgeable and honest. Mike fixed my roof leak the day after I…read morecontacted him. Excellent communication. He knew exactly what to do and provided detailed photos with his invoice. He audited the rest of my roof and found a cracked shingle which he also fixed. Reasonably priced considering the speed and delivery of his service and quality of work. I would recommend Mike for all your roof repair needs. He will be my 'go to' roofing contractor henceforth.

Mike and his team issued a quote, answered all of my questions, and scheduled a date…read more They arrived early in the morning and completely re-roofed my home by sundown. Mike and his crew replaced rotting wood, inspected and replaced any gutter guard segments needed. Once finished, they cleaned the areas surrounding the house. Mike followed up by replacing my carport sheet metal roof as well. No leaks, no problems! I cannot recommend anyone any better than Mike & company

Hugo and his team were amazing!!! Hugo was quick to respond. When we met, he was professional and…read morepatient with me as I had many questions. He gave me a reasonable quote. On the day of my roof replacement his team showed up early and on time. They all worked extremely hard and all were very knowledgeable about their jobs. They removed all the old roofing and replaced wood that needed replacing before putting new synthetic felt paper and shingles on. They took pictures of every stage (I appreciate that). They were very friendly and knew what they were doing. My new roof looks amazing. They did an incredible job and I would highly recommend.

I had a roof service with this person name Fernando Ruffino from this company few years ago. It was…read morekind of pricey for 1920 sqft house. The total was little over $8000, deductible was $2000 of course it was out of my pocket and the rest of money was from my insurance company. Their work was ok, so I just paid whatever it costs. Few weeks ago, had a leaking problem on sunroom back of my house and called this person again to fix it. He came to check the problem and gave me a estimate $1100 for 14ft x 24ft sunroom. And we decided to make it for $1000 because I tried to pay in cash. So, we both agreed to fix sunroom roof for $1000 and I was waiting for him for few days but did not show up. I sent text message and called him several times but didn't answered the phone and reply for text message. And I found out that he just blocked my number. If he didn't want to do work for $1000, he should just say so. Not just blocked client's phone number. Well....I think he is kind a impolite and this is how they loose clients. Hey Fernando, if you check this posting and want to say something to me, I am very happy to talk with you or you could just posting your reply here.