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    11 months ago

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    Excel Driving School - Our Western Springs driving school is located at 47th Street and Willow Springs Road

    Excel Driving School

    (3 reviews)

    Gustavo was my behind the wheel instructor and he was amazing. Was very engaging through our 6…read moredrives and taught me everything there was to know about the road.

    My experience with Excel Driving School. I registered my child for 10 driving classes. When I…read morecreated the schedule, I asked for the 10:00 a.m. time if possible for all classes. The receptionist said that the first 5 classes were available at that time, and then we would make the schedule for the remaining 5. On the first day of class, we were ready for class when the driving instructor contacted me and told me that there was a cancellation and asked if I wanted to go early. I told him no. Then when 9am came around, he sent me another text telling me that my class is at 9 a.m., not 10 a.m. and that they would not return my money because I didn't show up on time. I wanted to check the website to have proof that my time was at 10 a.m. and their website didn't even work. I told the instructor by text, and he just replied that he doesn't know when the website is going to work. I had to call the next day because the first class was on the 4th of July and the Excel Driving school office was closed. The receptionist acknowledged the confusion and rescheduled his first class. We finally went to his class, and the instructor was on the phone the entire time while my son drove. I told my son that if it happens again that the instructor is on the phone. Instead of paying attention, we would report her. The next class, the instructor, never showed up. She never replied to my texts, and I called Excel school to make the report. We wasted 1 hour waiting for her, and the school contacted me until the next day to give me another date. At that moment, I canceled the classes and asked for a refund of 9 classes since my son only took one class. They agreed, and after 6 days, they returned only the money for 8 classes. I contacted the school, and they lied, saying that my son had 2 classes. The school knows that his instructor did not make it to the second class. I have a text from the instructor who texted me 2 hours later the day she didn't arrive to class, apologizing because something had come up. I am upset because the school charged in advance, and I do not want to return the full money for the classes my son did not take.

    Thrive Skin Institute - No thrive skin institute at 1301 w 22st , oak brook

    Thrive Skin Institute

    (2 reviews)

    I signed up for a course costing $3,500 thinking I could add to my skills as an esthetician. They…read morecanceled the class apparently due to a low number of participants. The suggested dates for rescheduling did not work as I had prior commitments that had been moved in order to make time for the original dates, so I asked for a refund three times in writing. There was no response. When I called, the receptionist refused to do so because she said I had class materials in my possession, which is not true. I would give this business zero stars if I could and as it appears to be closed, I probably don't need to tell anyone not to go here. It's poor business practice and reflects badly on a field of which I am usually proud of.

    Set up for an employee to get laser training. It was doomed from the beginning when they stated…read morethey could not send me e-mails . To which out IT department verified they were not blocked . Then the day before I received an e-mail that my staff had to forward to me since thrive did not e-mail me directly . Stating they needed to reschedule since there was another client that wanted to make the training private . I called and Mary told me she needed to get out training moved . This was less than 24 hours before the training and we are about 3 hours away so my esthetician needed to leave soon to drive up . Mary told me she would make it work since we had already taken out esthetician out of the schedule , out payment had been posted , and we had clients in the schedule for when she was done. We called Mary back multiple times regarding the day of information .no one responded to our 3 emails and 6 voicemails. Day of training comes and they have moved my esthetician went to the address on google but they were not there . The doorman said this happens all the time . More phone calls and emails with no answer !!!!!

    Drivex - driving_schools - Updated May 2026

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