Gustavo was my behind the wheel instructor and he was amazing. Was very engaging through our 6…read moredrives and taught me everything there was to know about the road.

My experience with Excel Driving School. I registered my child for 10 driving classes. When I…read morecreated the schedule, I asked for the 10:00 a.m. time if possible for all classes. The receptionist said that the first 5 classes were available at that time, and then we would make the schedule for the remaining 5. On the first day of class, we were ready for class when the driving instructor contacted me and told me that there was a cancellation and asked if I wanted to go early. I told him no. Then when 9am came around, he sent me another text telling me that my class is at 9 a.m., not 10 a.m. and that they would not return my money because I didn't show up on time. I wanted to check the website to have proof that my time was at 10 a.m. and their website didn't even work. I told the instructor by text, and he just replied that he doesn't know when the website is going to work. I had to call the next day because the first class was on the 4th of July and the Excel Driving school office was closed. The receptionist acknowledged the confusion and rescheduled his first class. We finally went to his class, and the instructor was on the phone the entire time while my son drove. I told my son that if it happens again that the instructor is on the phone. Instead of paying attention, we would report her. The next class, the instructor, never showed up. She never replied to my texts, and I called Excel school to make the report. We wasted 1 hour waiting for her, and the school contacted me until the next day to give me another date. At that moment, I canceled the classes and asked for a refund of 9 classes since my son only took one class. They agreed, and after 6 days, they returned only the money for 8 classes. I contacted the school, and they lied, saying that my son had 2 classes. The school knows that his instructor did not make it to the second class. I have a text from the instructor who texted me 2 hours later the day she didn't arrive to class, apologizing because something had come up. I am upset because the school charged in advance, and I do not want to return the full money for the classes my son did not take.

For me to drive again after my ordeal, the State requires me to attend a driving school…read more Strive for Independence was referred to me by my doctor, Shirley Ryan, and Northwestern Medicine. Heather, who I spoke to initially, provided me with great details about the program they offer. She was patient with my concerns and questions even after my initial phone call. Danielle, the Occupational Therapist, returned my calls with my follow-up of never-ending questions and concerns and was very kind. Check-in was a breeze. I then went through a series of cognitive, rules of the roads, and traffic signs tests before an actual road test. Danielle then accompanied me for a drive around the neighborhood. It irks me to walk around in my neighborhood and notice drivers fail to stop at the stop signs on residential streets. Therefore, I made sure I stopped completely and looked both ways before I proceeded. The drive took approximately 45 minutes before we returned to the office when she informed me of the good news. The office buildings have plenty of parking spaces available for students and visitors. The staff were professional and cordial. P. S. If you are reading my review, I pray you'll never have to go through what I went through the last few months. Here's to good health!

We had a wonderful experience for our daughter Linzhi at Strive for Independence. Anne went above…read moreand beyond for us. We are so thankful!

I enrolled my daughter in Bryan's Drivers Education course. Bryan was helpful and answered all of…read moremy questions regarding the classes, permit test and necessary paperwork. My daughter learned a lot in the classroom and after her second driving lesson with Bryan, she was able to apply the classroom material to the road. He helped her become more comfortable behind the wheel. Bryan was flexible and understanding when she had to make-up a lesson due to our schedules. We had a great experience with Bryan Kearny and Responsible Driver.

Bryan was non communicative. He didn't release schedules to sign up for driving times. He didn't…read moreanswer texts. He canceled multiple times. Now, he is saying he can't talk to anyone bc he's selling and none of it makes any sense. No refunds. He says I can call the state if I have an issue?

My experience with Top Driver was a series of false promises, excuses, and disappointment. If…read moreyou're looking for a reliable and professional driving school, I would strongly advise looking elsewhere.

This business has been horrible to deal with. Pre Covid my son did driving school and we signed up…read morefor lessons and there was no restrictions on how many you could do and it was easy and smooth. I've since signed my daughter up and they only allow 2 a month and appointments are extremely difficult to get. They open signups for 45 days out and they fill completely within minutes. My daughter is one drive short of being completed. They have absolutely no appointments available through October and told me to extend her deadline I have to pay an additional $150.00. This is on top of the $500plus amount I initially paid for the program. So they have no availability and told me "that's why we allow 9 months to complete", but they have literally have no slots. They also make you wait 14 days in between drives and so when an appointment was available they wouldn't let her take it bc it was too close to her last drive. This company is awful and taking advantage of parents and charging ridiculous fees when they are the problem. I have two more kids and we will never use this driving school again. We will switch to excel driving school or go through the school.

My son was able to take the class but was unable to do his driving with an instructor in Waukegan…read more I had to take him to northbrook to do some driving with an instructor. (45 minutes away) then I couldn't take him to northbrook to finish because they didn't have instructors either. I called and they said because he is 18 he can just go take the test and they will give me a partial refund. He was finally ready to get his license (almost a year later) and now they are telling me they never said they would give me a partial refund. I was told they tried to call me and set up his driving with an instructor but they never did. I only have records of outgoing calls (me calling them) not even one email. I would not recommend them at all.. I wouldn't even give one star. It's not about the refund is the principle... highly recommend them if you want some of what you paid for.

The classroom instruction was wonderful however they do not have enough drivers to support the…read moreBehind the Wheel Time that they sell. They don't tell you this when you register, or pay for the program. If you can be online at an exact time once a month and would like to fight for slots like they're lollapalooza tickets, this is the place for you - If not, I would find another option.

Akif was thorough and receptive to questions. He will push you but is patient and will make sure…read morethat you are ready for your driving test.

Lizette was always helpful, understanding, informative, and easy to schedule appointments with…read more Before I took lessons, I was very scared to get behind a wheel, and for those reasons she was a perfect match. Throughout our lessons she helped me gain confidence and reduce stress and anxiety. I passed the drivers test on the first try, thank you Lizette!

Great driving school. Just from a few driving lessons with Melrose Park driving school my daughter…read morefeel much comfortable driving and I feel safer now :) They were very patient and professional. I highly recommend them.

BEWARE - SCAM ALERT Selene is a scammer. She took advantage…read moreof my disability and scammed me out of my money. She promised to help me get my license, but after I paid her, she disappeared and blocked both me and my family. Sadly, I'm not the only person she's done this to. Please be careful before trusting her or giving her any money. If there was a 0 star option I would! Shame on you!

haven't used their services but I tried to get some information regarding their classes using the…read morecontact form in their website and also via email but did not receive any response. so I guess not so good customer service?

This is a long overdue review. My husband purchased ride classes for me as a Christmas present…read more Since the season was coming to an end (2019). I had to hurry up and schedule my class. I feel that both the class and practical portion were equally great and informative. The practical/riding practice took place kind of by the United Center. There were plenty of bikes for all the students. We learned the bike parts and their purposes, and obviously how to use the bike and how to properly store/park/care for the bike. The "riding range" was large enough for me to learn all of the maneuvers which included turns, stopping, speeding up, u turns, idling, and maneuvering in a zig zag pattern. We were also taught riding formation on the street and how to ride as to cars are aware of our presence on the road. I was super nervous for the riding test but passed and proudly rock that M on my license. It has been a few years since my class, and although I haven't rode a motorcycle for some time, I feel that the information I learned and mnemonics used in the class help and I still remember a lot today!

I signed up for a course costing $3,500 thinking I could add to my skills as an esthetician. They…read morecanceled the class apparently due to a low number of participants. The suggested dates for rescheduling did not work as I had prior commitments that had been moved in order to make time for the original dates, so I asked for a refund three times in writing. There was no response. When I called, the receptionist refused to do so because she said I had class materials in my possession, which is not true. I would give this business zero stars if I could and as it appears to be closed, I probably don't need to tell anyone not to go here. It's poor business practice and reflects badly on a field of which I am usually proud of.

Set up for an employee to get laser training. It was doomed from the beginning when they stated…read morethey could not send me e-mails . To which out IT department verified they were not blocked . Then the day before I received an e-mail that my staff had to forward to me since thrive did not e-mail me directly . Stating they needed to reschedule since there was another client that wanted to make the training private . I called and Mary told me she needed to get out training moved . This was less than 24 hours before the training and we are about 3 hours away so my esthetician needed to leave soon to drive up . Mary told me she would make it work since we had already taken out esthetician out of the schedule , out payment had been posted , and we had clients in the schedule for when she was done. We called Mary back multiple times regarding the day of information .no one responded to our 3 emails and 6 voicemails. Day of training comes and they have moved my esthetician went to the address on google but they were not there . The doorman said this happens all the time . More phone calls and emails with no answer !!!!!