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Drivers License Office

1.8 (8 reviews)
Open • 8:00 am - 5:00 pm

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Rolla Public Library

Rolla Public Library

(6 reviews)

I've never had a problem with any of the employees here. They are always warm and ready to serve…read more The collection is rather small, and ILL is inconvenient, it's true, but the *new director* is working hard to join a consortium. They have lots of programs, including book club and summer reading program for adults as well as for children. And they're receptive to ideas about how to serve patrons' needs and about which new books to buy. I, personally, love that they have kept older books, especially children's, as I'm catching up on what I should have read when I was a child (but couldn't, because my small town library was *tiny* compared to this one).

I am writing this on behalf of my sister. She wasn't a big fan of this library to begin with but…read moretoday she left so upset that she felt sick. My sister said that she and her kids were the ONLY patrons in the whole library. They were sitting on the large floor carpet (furnished by said library) playing jumbo Jenga game (furnished by said library) and two of her kids decided they wanted to get out the huge chess board/set (furnished by said library). The kids laid it out and set up all the pieces when a librarian (an old rude lady) came over and started fussing at them. They weren't loud or running or making messes or playing rough. Literally they were just sitting playing games. She said, "I like to keep a path clear here to the bathrooms." So my sister moved the large chess board over a bit so someone didn't have to step over the kids or have to go three steps around the table out of their way to the bathroom. The librarian just stood there staring at them looking annoyed. Then she started saying the path had to be big enough for a wheelchair to get through. So my sister slid the board over AS FAR AS POSSIBLE. (It was touching a large connect four set, which was touching the game cabinet, which was touching a wall.... They couldn't go any further.) I mean...I could see the fuss if they were sitting directly in the doorway but they were in the middle of a completely empty library sitting on the rug THE LIBRARY put down (in the direct path to the bathrooms). Nonetheless... Again, the Librarian just stood staring at them all annoyed. Then she began talking about how there needed to be a path for wheelchairs and the emergency exit at the back of library. Again, my sister was like, "There is no one else in the whole library. We are the only ones here. If someone comes in and needed to get by us we would move out of the way." The librarian then started in on them saying, "How would you like it if you needed to go to the bathroom but had to wait for someone to move out of the way." Again she just stares at them waiting for them to move and starts up about wheelchairs again. Again, my sister said, "NOBODY is here!? Nobody is here in a wheelchair!" Then the Librariam started in saying, "Well we have designated handicapped parking spots even if there isn't anyone using them... FINALLY when my sister couldn't take being harassed any longer she was like, "Okay okay WE are going. Apparently WE are in the way." So they cleaned up and left. She doesn't know if she will return. She left so upset, she felt ill. My question is: if the library has large, over-sized floor games... WHERE are they supposed to be played? What if there were 10 people all wanting to play them at the same time and completely crowded the rug area? Did this lady just have an issue with my sister or just people in general? It's people like this librarian that make people NOT want to come. Oh an in addition, my sister said that you have to PAY for a library card. She couldn't remember if it's $20 or $40. (My husband and I have lived all over the country and we have never had to pay for a library card... let alone have to pay for one and be harassed while enjoying the library.) It made me sad that my sister had to feel this way. Our library in Texas is SO friendly, welcoming and we've NEVER even had a librarian give us the side eye. Maybe this cranky librarian needs to retire.

Bridgeton License Office

Bridgeton License Office

(23 reviews)

I mean what do you think coming to a the license office. It's ALWAYS packed and sometimes no where…read moreto sit. The work I worked with was nice but the overall experience is bad

Ehhhh it's a license office. You know you go in here thinking "ugh this is gonna be a day"…read more This location is close to my home and I prefer to go here for all licensing needs. I've had a variety of experiences here ranging from quick and amazing to OMG I'M GONNA LOST IT IF THIS LADY TALKS DOWN AT ME AGAIN! I'm rating it a 2 because service is inconsistent and depending on which agent your experience will differ. I intentionally avoid one rude person here and will even let others go in front of me due to it. I cringe when she talks to people - it's almost like yelling at people. It's not just me, I've had people try to get me to go ahead of them when they are up and she is the agent. I think it's obvious that she is not there to help and it should be addressed my the management. If you get the other employees they seem to really want to help and will advise if you are missing a paper, etc without being condescending and rude. Another thing that frustrates me is that I received a notice in the mail advising me what I needed to bring to the office to renew my car plates. I brought all of those items to the office with me. THEN the agent tells me I need another document that I obviously don't have... I went to another license office that same day and they renewed my plates without the additional document... interesting.

Drivers License Office - departmentsofmotorvehicles - Updated May 2026

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