I wanted the Real ID driver's license even though it's not mandatory for domestic travel until…read moreOctober 2020. I like to be ahead of the curve and would rather be safe than sorry. That said the driver's license office is one of my least favorite places to go. I don't like to wait in lines and the new one in Chesterfield is a bad place. I had to drive out to my farm to take care of something on a Tuesday and knew I would be driving right past the Owensville, MO driver's license office so I brought the Real Id requirements with me and decided to give it a go there. I walked in around 11am and there was one older couple being waited on by both clerks. Score! I'm next. The lady who helped me looked over everything I had to make sure I had everything necessary and then asked me to have a seat while she got everything processed. She was polite and efficient. She was clearly a busy body and asked numerous personal questions to ascertain what I was doing in her office when I clearly lived in St. Louis County. I expect that in this small town and eventually I gave in after she realized my last name was the same as my uncles' who she apparently sees every morning at breakfast! Real ID ordered and one more thing to check off my list. It was $12 since I was replacing a current driver's license and not renewing as mine doesn't expire for four more years. I'll be back!

Always friendly and get you in and out of there in no time! Took my 3 year old with me and walked…read moreinto a room full ! Was fully expecting to not be able to stay until it was our turn, but to my surprise in less than 20 minutes, it was our turn and we were at the counter. Less than five minutes later we were back out the door! great experience!

What a great license office! I've always nothing but great service and accurate information from…read morethe nice employees at this office.

They moved and the location is much bigger and more seating…read more The drivers license area has its own room. I got here about 8:17 am and was here about two hours, on a Saturday. I was number 22 when I arrived so I recommend arriving before 8 am in hopes to be one of the first in line. Paul was very nice and kept the line moving. Staff was very pleasant

I arrived about 20-minutes after the 8:00 am opening, signed in, and was listed as eighth in the…read morequeue. There was one rep working at the time, and I thought it was going to be a while before my turn. Then two more reps arrived, opened their counters and next thing I knew they were calling my name. The process was efficient and the rep was very helpful. No reason to be afraid of typical stereotypes with the DMV. This was great!

Great parking. I think this is a location recently moved…read more Friday at 1 pm, in and out within 10 minutes. Staff were quick and friendly. Electronic check in station, enter name, cell number, reason for visit. Nice, clean interior, but very limited seating - with about a dozen hard wooden chairs.

I've never had a problem with any of the employees here. They are always warm and ready to serve…read more The collection is rather small, and ILL is inconvenient, it's true, but the *new director* is working hard to join a consortium. They have lots of programs, including book club and summer reading program for adults as well as for children. And they're receptive to ideas about how to serve patrons' needs and about which new books to buy. I, personally, love that they have kept older books, especially children's, as I'm catching up on what I should have read when I was a child (but couldn't, because my small town library was *tiny* compared to this one).

I am writing this on behalf of my sister. She wasn't a big fan of this library to begin with but…read moretoday she left so upset that she felt sick. My sister said that she and her kids were the ONLY patrons in the whole library. They were sitting on the large floor carpet (furnished by said library) playing jumbo Jenga game (furnished by said library) and two of her kids decided they wanted to get out the huge chess board/set (furnished by said library). The kids laid it out and set up all the pieces when a librarian (an old rude lady) came over and started fussing at them. They weren't loud or running or making messes or playing rough. Literally they were just sitting playing games. She said, "I like to keep a path clear here to the bathrooms." So my sister moved the large chess board over a bit so someone didn't have to step over the kids or have to go three steps around the table out of their way to the bathroom. The librarian just stood there staring at them looking annoyed. Then she started saying the path had to be big enough for a wheelchair to get through. So my sister slid the board over AS FAR AS POSSIBLE. (It was touching a large connect four set, which was touching the game cabinet, which was touching a wall.... They couldn't go any further.) I mean...I could see the fuss if they were sitting directly in the doorway but they were in the middle of a completely empty library sitting on the rug THE LIBRARY put down (in the direct path to the bathrooms). Nonetheless... Again, the Librarian just stood staring at them all annoyed. Then she began talking about how there needed to be a path for wheelchairs and the emergency exit at the back of library. Again, my sister was like, "There is no one else in the whole library. We are the only ones here. If someone comes in and needed to get by us we would move out of the way." The librarian then started in on them saying, "How would you like it if you needed to go to the bathroom but had to wait for someone to move out of the way." Again she just stares at them waiting for them to move and starts up about wheelchairs again. Again, my sister said, "NOBODY is here!? Nobody is here in a wheelchair!" Then the Librariam started in saying, "Well we have designated handicapped parking spots even if there isn't anyone using them... FINALLY when my sister couldn't take being harassed any longer she was like, "Okay okay WE are going. Apparently WE are in the way." So they cleaned up and left. She doesn't know if she will return. She left so upset, she felt ill. My question is: if the library has large, over-sized floor games... WHERE are they supposed to be played? What if there were 10 people all wanting to play them at the same time and completely crowded the rug area? Did this lady just have an issue with my sister or just people in general? It's people like this librarian that make people NOT want to come. Oh an in addition, my sister said that you have to PAY for a library card. She couldn't remember if it's $20 or $40. (My husband and I have lived all over the country and we have never had to pay for a library card... let alone have to pay for one and be harassed while enjoying the library.) It made me sad that my sister had to feel this way. Our library in Texas is SO friendly, welcoming and we've NEVER even had a librarian give us the side eye. Maybe this cranky librarian needs to retire.

The lady's we nice and it was in and out fast like maybe a 5 min wait and then it took 10 mins to…read moreget done

I have never had a bad experience here. The people working there have always been friendly and…read morehelpful.

Renewed license (made it a Real one) today at the South DMV on Grindstone. Alot of people there…read moreeven though had just opened but there were chairs to sit. Heather helped me at the counter and she was efficient and helpful. A fairly painless experience.

We moved to Columbia, MO from the St. Louis area in 2025. Have been to the Columbia South License…read moreOffice (CSLO) 3 times so far this year (2026) to renew a Driver's License, to transfer ownership of a vehicle to our daughter's family, and to pay taxes and transfer license plates to a new vehicle. After immediately being greeted when we entered the front door, each visit was completed within 10-15 minutes. What a treat!!! I cannot say enough about what a GREAT JOB the staff at CSLO does. A+++. Alan B.

Moved location, no sign on the door. The poor lady at the phone store says she gets multiple people…read morein asking every day. 1161 N Business Rte 5, Camdenton, MO 65020

they are terribly rude! I witnessed an 80 yr old man being rudely yelled at by the clerk with long…read moreblackish/brown hair. he couldn't understand or hear her so she kept yelling at him. NOT ACCEPTABLE

I mean what do you think coming to a the license office. It's ALWAYS packed and sometimes no where…read moreto sit. The work I worked with was nice but the overall experience is bad

Ehhhh it's a license office. You know you go in here thinking "ugh this is gonna be a day"…read more This location is close to my home and I prefer to go here for all licensing needs. I've had a variety of experiences here ranging from quick and amazing to OMG I'M GONNA LOST IT IF THIS LADY TALKS DOWN AT ME AGAIN! I'm rating it a 2 because service is inconsistent and depending on which agent your experience will differ. I intentionally avoid one rude person here and will even let others go in front of me due to it. I cringe when she talks to people - it's almost like yelling at people. It's not just me, I've had people try to get me to go ahead of them when they are up and she is the agent. I think it's obvious that she is not there to help and it should be addressed my the management. If you get the other employees they seem to really want to help and will advise if you are missing a paper, etc without being condescending and rude. Another thing that frustrates me is that I received a notice in the mail advising me what I needed to bring to the office to renew my car plates. I brought all of those items to the office with me. THEN the agent tells me I need another document that I obviously don't have... I went to another license office that same day and they renewed my plates without the additional document... interesting.