Just moved to Springfield from Dallas Texas and purchased a vehicle …read more Arrived at this location and met the most amazing employee named Robin . Her customer service was phenomenal. She reviewed and processed our documents and gave crystal clear instructions and directions to the County Tax Office located in the basement of the Courthouse. The office manager must be super engaged to have employees who treat customers in such a professional manner. Highly recommend this location and staff .

Johanna helped me tremendously in preparing and submitting the required paperwork to the Department…read moreof Revenue (DMV) to get an old family vehicle that had been in my garage for almost a year declared abandoned so I could take possession and title it and sell it to get back some money owed by the family member. She's an asset to the Glenstone license office. Johanna is very patient, knowledgable, friendly, and very customer oriented. I would give her 10 stars if this website would let me. Folks, if you have any kind of problem or question about licensing vehicles I highly recommend the Glenstone office. And especially Johanna. Thank you Johanna!!! You're awesome!!

Employees seem miserable and are very condescending and rude. I have to drive an extra 30 min to go…read moreanywhere but there, which sadly is worth it. If you wanna go anywhere go to Camdenton or Versailles.

I was at the DMV in Eldon when this lady Wanda was there. She isn't telling the truth at all…read more Shirley was very respectful and was doing her job!! You people need to realize they have rules to go by just like any other Job! It's a contracted office not state owned!! If you have a problem you need to go directly to the state. They have more pull. Have all you documents and there won't be a problem get in and get out!! I sat there and watched all the girls and they're all very nice. I seen some really big bullies come in there and call them names!! People are cruel!! I wouldn't go to any other DMV if they paid me to. All I can say is the Wanda lady was rude and Shirley is so sweet and has a lot of patience! She needs a raise and the other girls as well. Wanda needs to go back into the office and apologize to her!! Thank you for letting me write this review google!! Be nice to the ladies at Eldon DMV don't ruin it for the rest of us nice people.

Renewed license (made it a Real one) today at the South DMV on Grindstone. Alot of people there…read moreeven though had just opened but there were chairs to sit. Heather helped me at the counter and she was efficient and helpful. A fairly painless experience.

We moved to Columbia, MO from the St. Louis area in 2025. Have been to the Columbia South License…read moreOffice (CSLO) 3 times so far this year (2026) to renew a Driver's License, to transfer ownership of a vehicle to our daughter's family, and to pay taxes and transfer license plates to a new vehicle. After immediately being greeted when we entered the front door, each visit was completed within 10-15 minutes. What a treat!!! I cannot say enough about what a GREAT JOB the staff at CSLO does. A+++. Alan B.

The lady's we nice and it was in and out fast like maybe a 5 min wait and then it took 10 mins to…read moreget done

I have never had a bad experience here. The people working there have always been friendly and…read morehelpful.

The young girl at the first desk looked like she was half asleep and didn't speak just yawned and…read morehanded my paperwork to the old lady in the next cube. This old lady really needs to retire. She was rude and just shoved my papers back at me without looking and said you don't have what you need. Now, she had NO clue why I was there. I had not even begun telling them what I needed. The young girl just laughed and picked up her phone. The old lady yelled the next number before I even had the chance to say a word. Do your self a favor and go to the one in Jeff City or on Grindstone. AVOID THIS PLACE LIKE THE PLAGUE!!! It is dirty, dark, dank, and smelled of weed and BO!

My service was great and the person behind the counter was very patient with me. I've typically had…read moregood experiences here. However; that is not the case for everyone. While there today, renewing my license, there was an older woman with a slight accent doing something similar. I was shocked at how this woman was being treated. The DMV employee was acting impatient and said some demeaning things. Clearly, the customer has driven in Missouri for a number of years and is proficient in the English language. Despite this, the DMV worker repeatedly asked if the customer "knew her ABC's" as she was taking her vision test. I have reason to believe that the instructions were unclear or the machine not functioning properly, hence why the customer was confused and taking a little extra time. Thankfully, a different employee stepped in and took charge of the situation, offering to check out to make sure the machine was working. Still, I think the customer was embarrassed since her situation was visible and audible to several others in the building. I am ashamed, sad, and angry to see this treatment at the DMV.

It was pretty busy here, but it's to be expected whatever licensing office you go into. This one is…read morea winner hough because they moved the line a,one quickly. The reason for the five star review though is the employees. I live out of state and was getting a trailer tagged, and she knew the ins and outs and helped me get it sorted out without any hassle which I greatly appreciated.

Who reviews the license bureau? I review everything…read more These people are incredibly understaffed, but they are also extremely nice. I would hate to be the girl that only started recently and doesn't know how to do very many things. She tries her best to help as much as she can, though. There's one woman in there who was super knowledgeable and remembered my wife from a few days ago. She remembered details about us from all the hundreds people she's seen between then and now. Really exemplary staff. They need more people and some better resources. I sure do appreciate their efforts though.

Just hope you don't have anywhere to be because it's the slowest DMV office I've ever been to. Then…read moreagain it doesn't help when out of the three employees two are doing nothing and the third looks confuse. Ill go to Cuba Mo next time, you can drive there do your business and come back to Rolla as slow as this place is.

I went in around 1230 to renew my drivers license. It wasn't crowded and I was waited on within 5…read moreminutes. It went seamlessly and I was out of there by 1. In my past experience here, I didn't have all the paperwork they require. But this time, I brought everything but the kitchen sink. I really think it would be helpful if they had a person to check people in and check their paperwork before being called on. Nothing worse than waiting and then being told you don't have the right documents. I think that would lessen the frustration. Anyhow, my experience was fine.

I wanted the Real ID driver's license even though it's not mandatory for domestic travel until…read moreOctober 2020. I like to be ahead of the curve and would rather be safe than sorry. That said the driver's license office is one of my least favorite places to go. I don't like to wait in lines and the new one in Chesterfield is a bad place. I had to drive out to my farm to take care of something on a Tuesday and knew I would be driving right past the Owensville, MO driver's license office so I brought the Real Id requirements with me and decided to give it a go there. I walked in around 11am and there was one older couple being waited on by both clerks. Score! I'm next. The lady who helped me looked over everything I had to make sure I had everything necessary and then asked me to have a seat while she got everything processed. She was polite and efficient. She was clearly a busy body and asked numerous personal questions to ascertain what I was doing in her office when I clearly lived in St. Louis County. I expect that in this small town and eventually I gave in after she realized my last name was the same as my uncles' who she apparently sees every morning at breakfast! Real ID ordered and one more thing to check off my list. It was $12 since I was replacing a current driver's license and not renewing as mine doesn't expire for four more years. I'll be back!