I came out here to get an appointment because I thought I could get in from some of those…read moreappointments they release during the day, but it was fruitless so don't come here without an appointment.

The service was amazing, diligent and courteous. The wait time after my appointment was 20 minutes…read more I am very satisfied with the service.

Belinda V at desk 19 made my daughter's first DPS experience a great one! She was efficient and…read morekind. My daughter and I had an appointment at 3:30. We had her new learner's permit by 4:00! My daughter had seen many reviews indicating the DPS workers were heartless and rude. We were so pleased with Belinda's service. We highly recommend this location. Don't forget to make an appointment!

Worst services in the nation! Long waiting time! After I am called at the Counter, the…read morerepresentative asked me to go to multiple counters in the middle unnecessarily wasting my valuable time. It took 1.10 hr (one hour 10 minutes) at the counter to renew my daughter's learner driver license despite having appointment on April 29th at 345pm. They don't care about your valuable time. We spent over two hours in total and they wanted us to spend the whole day. Shared our experience with Trenise, the Lead on duty but to no avail. Very much disappointed and perturbed on this. Avoid this location! They are still in 18th century!

Amazingly fast efficient service! Am I in a government office??? Great job!!!! If I keep writing…read morethis will be a review I hope you enjoy reading!

I came in to registration renewal. My experience was easy, friendly, and done in a timely manner.read more

Surprising you I can't believe I'm making this post. I had a very pleasant experience My Daughter…read moreand I no one was rude or mean everyone was friendly there and we really appreciate it and the weight wasn't long at all overall good experience thank you so much.

Do they have any employees that answer the phone i still have received my replacement idread more

What can I say about a little town as small and compact as the town of Mayberry in the Andy…read moreGriffith Show? You could almost fit everything governmental and public on about 2 city blocks around here. Cuuuute. This office is where I got a duplicate of my lost driver's license. It is connect to some other service which I did not remember being what it was. The notable thing about here is the ladies behind the counter are very helpful and nice. Do not expect that in Houston or probably many big city DPS offices. When you come in, you take a number like you are getting an ice cream from baskin robbins and wait for you to be called. This place is right on the back stretch of road right behind the body of water separated by a large levy/dike type man made dirty structure. The office closes at 5 pm.

Young brown hair young 20s had an attitude when attending me and mid 30s fuller looking individual…read morelady who attended me had such a bad attitude and no professionalism. I asked her for a copy of a signed document I finished signing and simply said no. On another occasion, a family member of mine had to tell this individual three time she was taking her behind the wheel exam and did not believe her and went forth to look up her info there after asking her multiple times. Latina lady who works there is so pathetic and unprofessional when examining drivers. She made comments like 'I hope there are no animals in here' , 'I'm going to mark one point off because you made the wrong shift change.' and 'you better be thankful you're pretty.' Super disappointed with the unnoticed of this behavior. Shame on the manger for hiring such individual with low life comments. They take everything personal. We had asked this 30 year old lady who was really nice but when it came to asking why she had copied a document of ours, she got super defensive and asked 'why, is there something wrong?' She took our questioning of her too personal and its only morally right as the DPS officer to communicate with your customer to let them know what you are doing with such handling of sensitive informational documents.

Fast, friendly service. The ONLY drivers license office I've been to in TX where you don't have to…read morewait in line for hours.

IF YOU LIVE IN TEXAS, READ THIS. YOU WILL NEED THIS INFO ONE DAY…read more If you need to apply or renew your Texas Drivers License, you need to schedule an appointment to do so. Go to https://public.txdpsscheduler.com to schedule your appointment. You need multiple Government issued ID's to renew your license. It must be a CERTIFIED copy of your birth certificate, passport, Social Security Card, green card, or proof of legal alien status. Ironically, you CANNOT use your LTC/CHL or TWIC card even though both of those require fingerprints. That's the government for you!!! All that being said, scheduling an appointment online wasn't difficult. Just make sure you have everything you need before you get here. You can check-in up to 30 minutes prior to your appointment but not a second sooner. Forms of payment include cash, check, or credit card. The staff was friendly and helpful. But, I personally find most people reciprocate your own attitude. So, be nice. New Applicants that are taking a drivers test must have proof of insurance for the vehicle they are testing in. You can register to vote and register to be an organ donor at the same time. Bottom line: Make an appointment and bring the necessary forms of ID and it's almost painless...almost. I hope this review helps you.

Your Yelper Girl here. It was time to renew my driver's license and I had to go in person this…read moretime. After trying to schedule and appointment in Austin more than a month ahead of time, I was bummed to see most locations in Austin and the surrounding cities were booked more than FOUR MONTHS after my license expired. This lack of appointments was very disheartening and surprising not to mention VERY inconvenient. I was going to visit my mom in Texas City and decided to check if any appointments were available in TC during my visit. I was elated to see MANY days and time slots. I chose one and went in that day. The facility was packed however I checked in with the barcode that was sent to me in the confirmation email. Everything went smoothly and I was seen 15 minutes after my appointment time. Make sure you have your original birth certificate or certified copy when renewing. They will accept an official Record of Birth. They were very accommodating and the lady at the check-in area is so nice. I didn't get her name; however, she had short hair and had a calm and respectful demeanor.

It is pretty well known that when visiting these locations you don't get the happiest of people…read more However I was quite put out by this location. It is in a pretty good location but due to building size and the amount of different divisions parking is at a bare minimum. I would make sure to get here early and expect it to take a long time. Granted I came the first week of the new year to get my car registration done and the line was out door. I believe there were a lot of people paying property taxes too. I have never understood why they put in so many booths because I have never seen more than 3 people working at a time. I get that it is a thank-less job and working in a government job I get it but the attitudes are way too much. There were 2 ladies working non stop when a 3rd comes to help. The look on her face before she even got to her desk was obvious that she was going to be rude and boy was she!!!! Personally if I talked to people and had the attitude she had I would have been pulled out by my supervisor and had some sort of punishment. I was praying that I didn't have to deal with her and luck was on my side. The lady that helped me was so sweet and nice compared to everyone else. I was in and out in 5 minutes after getting to her booth, granted I was in line for about an hour. I realize that people have bad days, however when you are dealing with the public you need to check yourself and the attitude at the door. You are aware of what job you are in and if you don't like it then go find something else. Thank goodness I only had to visit this place because I moved, I will be doing everything online in the future!!!

I learned there's a much easier way than standing in line all day in a jam-packed room for vehicle…read moreregistration renewal. just go to Kroger's or H-E-B customer service and you can get your vehicle registration renewal sticker. just call ahead and ask what county they will do because certain locations will do Montgomery County and then certain ones will do Harris County so just call ahead.

You know I can't believe how lazy the government workers are. There is 12345 windows now granted…read morethere was only me and one other person in line, but they only had one person working in the line. All the other five people were eating donuts they were talking to each other. They didn't look like they were working to me so they had us standing in line for half hour waiting while they wouldn't open, their windows were open, but they wouldn't take any service now I had to go back in the line 3 times because of difficulties. I did notice when the line got bigger with like 10 people Then the people behind the counter that were open said may I help you in the meantime they just seem lazy and incompetent to me.

Vehicle Registration office closes at 12:00pm on Friday, even though the website says 8:00-5:00.read more