Employees were nice. I had to get my tag renewed, I was able to get in and out within 5 minutes.read more

I'd give this place negative stars if I could. Got a ticket for not having updated tags. Could not…read morestop in personally due to being out of town early for work. Ordered the tags online and waited the 2 weeks for them to arrive. When I got notification that I should have received them they were nowheres to be found. I called the agency where a girl had told me that they were unable to process the tags that were filed online and would just have to wait. reasonable right. Well a month passes and I'm afraid I'm gonna have my car taken cause of the pass due tags. (Cop mentioned) I end up getting them through another agency in my home town. I paid an extra 12$. I was advised that I could ask for a refund since it had been more than a month. Called Stillwater's tag agency and was told that I could've came in and got them made when the girl told me they couldn't. Why would I go in if I ordered them online? They asked me every question they could to disprove that they helped me so they didn't owe me anything but I answered every question and kept tabs on them when I reached out. Guy came out and bluntly told me that I'm not getting them refunded and continued to disprove the fact that they messed up. Very professional

Very good service and very organized. I have been doing business with them for quite a long time…read morenow. The only time I did not was during Covid and I use something further north. Other than that, they are an excellent business.

Hi my name is Sabrina. My agent was amazing -- quick,…read morethorough, and professional. She handled multiple tag issues for me, including getting new plates and an original title for my car from out of state, as well as updating tags for my 90-year-old father's title. She was very knowledgeable, patient, and helpful. I truly love this place! Of course, expect a little wait -- but once it's your turn, you'll be well taken care of. I asked my agent for her name -- it sounded like "Lawn," though I'm sure it's not spelled that way.

Do not work for this company. No PTO, no benefits, management NEVER answers their phone. Impossible…read moreto get 40 hours a week. They treat customers like numbers and rush to get them "trained" so they can collect money even if it means getting a permit to kid who should NEVER be behind the wheel. They try to act like a friendly place but it's not got fired for calling in sick once!! No warning, nothing. I gave my heart and soul to that place and I got screwed. They do not have their employees backs. All they care about is money

Two years later, different child, and they are still absolutely worthless. The money you waste here…read moreis ridiculous. Everything we paid for and they literally told our child, "You're better off just going to the DMV." Oh, and they made sure we paid in advance for fuel charges for drives that, "They don't know when they can schedule." So just save your money and go to Apex Driving School in OKC, better people and better money spent. It might be a bit of a drive, but it's so worth it! PS - Cowboy Driving pays people for good reviews. I've literally been offered a free lunch to leave them one. But no lunch in the world is worth lying to people.

i went to the tag agency a few weeks ago to request a new driver license after i'd lost the…read moreprevious license, which surprisingly still has not surfaced. i'd entered at around 2pm, and was told the next available appointment was at 4pm, if i've remembered correct, so i'd gone to lunch before the appointment, and returned about thirty minutes prior. luckily, the worker in the office at the back of the business, in charge of driver licenses, called me about 15 minutes before the tentative appointment time. she also gathered the information and took the picture efficiently, with a friendly demeanor. though i'd not asked her name, she was wearing a stylish black eskimo joe sweater with purple and teal print, and explained to me that the sweater is given to workers at the tag agency when i'd asked if she has been to the now closed eskimo joe offshoot italian restaurant, joeseppi. no pun intended with offshoot pun and osu stillwater mascot. then, while i'm not certain that the worker gave me an expected time of arrival for the driver license, she did notify me that the license would arrive via mail, rather than the expectation with which i'd entered the tag agency of receiving the license there on the same day. that said, the license arrived the most recent saturday, and while the arrival was a little later than i'd expected, the difference between expectation and result was rather harmless. service requested - new driver license, not yet expired quality - service and license quality were excellent value - $25 and tax was relatively reasonable, though prorated price depending on date of expiration for license not expired seems appropriate, though it may have been already

I had the best experience at this tag agency getting my Real ID. Karina was super friendly,…read morehelpful, and efficient. I walked in and only waited about 5 minutes before being helped, and the whole process was done in less than 15 minutes. By far the smoothest and most pleasant tag agency visit I've ever had. I'll definitely be making this my go-to agency from now on. Highly recommend for renewals or Real IDs!

This place is incredibly efficient and super friendly. I had to go renew my tag registration this…read moremorning and I got there just as they opened at nine. When we walked in every single employee was doing their job and I was in and out in six minutes. Way too often you go to a tag agency and they have all these employees and only one person is waiting on customers. Not this place. Every single person was working and getting people in and out. There is no place else I would go when it comes to things I need from a tag agency.

The workers at this tag agency are genuinely kind! Got my real ID quickly, no appointmentread more

This place is beyond the pale...By far the worst DMV/drivers licensing office I have ever had the…read moredispleasure of visiting. Wait time is 3 hours in a small room packed with narrow, uncomfortable chairs. No television playing news, no elevator music overhead. Just mind-numbing silence with all of the other cattle. AND they couldn't be bothered enough to disinfect the vision test machine during the coronavirus outbreak!

Like others have said, some of the people that work here are very nice. The district manager is…read morevery friendly and helpful. The guys working behind the desks were good too. The guy that came in to tell everyone that they'd have to get new numbers, since their system was down, was pretty crappy. Very bossy and sarcastic. He either really hates his job, or he was picked on in school. The inefficiency is almost indescribable, but I'll give it a go. We got there at 7:00 AM this morning. There was already a sign on the (down) kiosk that said there would be a 6-hour wait. I found that hard to believe. I mean, I've sat in the DPS waiting room before, but am normally out in a couple of hours. Nope, these guys were almost spot on. 5 1/2 hours later, we got called and taken care of. Out of 5 windows, there were only 2-3 being worked (mostly 2). The "bossy/sarcastic guy" even laughed when someone joked about the long wait. He said that it didn't bother him at all, but couldn't say the same for everyone having to wait. I was able to use this experience to teach my oldest son about how freaking incompetent and inefficient government-run entities are. They have a monopoly on licensing, can treat people like crap if they choose, and can take their own sweet time. If you've been there all day, and it gets to be their closing time, they're happy to tell you that you can come back the following morning and try again. The only way around this is to pay them to reserve an appointment, which is 3-4 weeks out at the earliest. Let me get this straight.....you have to PAY them, on top of what you already pay them with your tax dollars, to reserve a spot. How about hiring more people? How about reviewing the existing processes (clearly broken)? While these complaints tend to be the norm for most DPS/DMV offices, add in the "Edmond attitude" (everyone outside of Edmond knows what I'm talking about) to this place, and you've got the perfect combination for a miserable day. Your tax dollars at work!

This is the most unprofessional government department I have seen in my whole life. No customer…read moreservice at all. I was on hold for FOUR hours and once someone answer was told I should have push 2 instead of 1 for the information I was seeking. Instead of transferring me I had to call back and select 2. Right now I have been on hold now for THREE hours and they are about to closed. I have moved back to Texas so no way I can go to the office in person and take another day off from work for nothing. This is so so unprofessional to be an government office. Wish I didn't have to give any stars because they do not deserve that. As an veteran of the US Army this office really make the State looks bad. If I knew who was over it I would call them, but no one would answer. SHUT IT DOWN. So sorry! Veteran Who Serve their Country

Good luck getting someone to answer here. On hold for an hour and 20 minutes and still nobody…read moreanswered. Completely ridiculous.

I ordered a copy of my birth certificate online and I was told I would receive an email from them…read moresaying it was ready for pick up. Over 10 days later I never received an email. I called and a lady told me that the order was sent in the mail yesterday as of the date of this review. She couldn't tell me why an email wasn't sent out. She was nice and helpful but people in charge of the communication aspect of this place really dropped the ball. Never have I been this inconvenienced by a government agency in my life aside from the Social Security office. Absolutely horrible. Be better.

Here for a birth certificate. They have a line comparable to the DMV. The staff was super friendly…read moreand helpful as many people in here might speak different languages. I could see this being a stressful place to be.... however from front station to the end all people I came in contact with were pleasant. It's amazing how if you are nice to someone...they return the treatment. All in all I got what I needed and had ZERO stressors.... thank you for the smiles (final desk of which I got the certificate) (Insert scene from movie - Beetlejuice) Respectfully, Bryan Yukon, Oklahoma

I filed a claim on 8/10/2020 with Triple A for a stolen vehicle, My stolen vehicle. And was…read moreassigned to agent Erika Moore I have never been treated so rudely than I have by her. She was unprofessional and treated me like I was a bother to her every time I called. She talked down to me cut me off if I disagreed with her. Friendly? NOT EVEN, her customer service was foul. She did nothing to make this horrible experience right. I was so shocked Triple A had an employee like this. No more recommendations for me.

I used AAA to get my car towed to my mechanic in Tampa on a flatbed cuz my starter went out when he…read moregot to my mechanic there was oil everywhere he had put a hole in my oil pan the company is Express Towing if anybody cares about their car and it is their baby do not use Express Towing through AAA it has been 2 weeks and we have gotten nowhere getting it solved the mediator for AAA they assign me does not call me back she actually doesn't do anything be aware

Great job on everything ! I think it's a great place the people there are very knowledgeable and…read morehave great knowledge on how to fix problems that need fixing!

walked in and out in 6 minutes with an appointment. the staff was super nice and helpfulread more