This team continually impresses me. They know the way the rules work and offer me good options for…read moreall my needs. I've been using this agency for over 15 years and am very happy with their work.

They cannot even be bothered to answer questions on their web site…read more I asked a question on May 9th, 2025, and as of today May 26th, 2025, still have no reply. They have taken the "2020 COVID restrictions" to a whole new level. Thank God for other tag agencies that take advantage of the lack of customer service and I have no doubt are profiting handsomely because these tag agencies have zero customer service. Go to Broadway Tag Agency. You will not be disappointed.

This place is beyond the pale...By far the worst DMV/drivers licensing office I have ever had the…read moredispleasure of visiting. Wait time is 3 hours in a small room packed with narrow, uncomfortable chairs. No television playing news, no elevator music overhead. Just mind-numbing silence with all of the other cattle. AND they couldn't be bothered enough to disinfect the vision test machine during the coronavirus outbreak!

Like others have said, some of the people that work here are very nice. The district manager is…read morevery friendly and helpful. The guys working behind the desks were good too. The guy that came in to tell everyone that they'd have to get new numbers, since their system was down, was pretty crappy. Very bossy and sarcastic. He either really hates his job, or he was picked on in school. The inefficiency is almost indescribable, but I'll give it a go. We got there at 7:00 AM this morning. There was already a sign on the (down) kiosk that said there would be a 6-hour wait. I found that hard to believe. I mean, I've sat in the DPS waiting room before, but am normally out in a couple of hours. Nope, these guys were almost spot on. 5 1/2 hours later, we got called and taken care of. Out of 5 windows, there were only 2-3 being worked (mostly 2). The "bossy/sarcastic guy" even laughed when someone joked about the long wait. He said that it didn't bother him at all, but couldn't say the same for everyone having to wait. I was able to use this experience to teach my oldest son about how freaking incompetent and inefficient government-run entities are. They have a monopoly on licensing, can treat people like crap if they choose, and can take their own sweet time. If you've been there all day, and it gets to be their closing time, they're happy to tell you that you can come back the following morning and try again. The only way around this is to pay them to reserve an appointment, which is 3-4 weeks out at the earliest. Let me get this straight.....you have to PAY them, on top of what you already pay them with your tax dollars, to reserve a spot. How about hiring more people? How about reviewing the existing processes (clearly broken)? While these complaints tend to be the norm for most DPS/DMV offices, add in the "Edmond attitude" (everyone outside of Edmond knows what I'm talking about) to this place, and you've got the perfect combination for a miserable day. Your tax dollars at work!

It's not often that I have a great experience at a tag agency, but here, I did…read more The wait time was short. It felt deep homey inside with a couch to wait on and several seats. It felt more like being a guest at someone's house, than at a tag agency. The lady who helped me was very polite and friendly. She even recommended that I pay with check or cash to save 3%. I left to get a check and when I got back a half hour later, I was pleasantly surprised that she called me back to finish and skip the wait. Despite having to pay over $1000 for taxes and fees, I had a very pleasant experience here.

They will help you but there's a side of snark from one employee. It's kind of endearing. The…read morelocation is great, lots of parking, bring cash or check bc 3% fee to use credit card.

I came here as a walk-in this morning and the process was super easy. I waited for under 10 minutes…read moreand the woman who helped me was amazing. Would highly recommend!

I would rate this place lower if I could. This system encourages and rewards those who arrive late…read moreand penalizes you if you arrive timely. If you want to go here, check in first thing in the morning and go when it suits you. Otherwise you're wasting your time and will leave frustrated. I'll add that the staff person who explained this to me was very polite. No complaints of staff, just a review of a poor service system.

I came in the 2nd week of December to get License Plate for my SUV and Drivers License since I…read morerecently moved to Oklahoma from Las Vegas. My son told me Oklahoma doesn't have DMV offices and you have to go to a Tag Agency. I have to say this was so much better than the horrible DMV offices in Nevada. You have to have an appointment like 3 months in advance if you can get one. Before the pandemic you could just walk-in , but you would be there for hours trying to get something done with all the California people moving there and some from other places. This was so much better of an experience ! Everyone was so nice as most of the people I've dealt with in Oklahoma. It reminds me of the small town I grew up in South Carolina in the 70's and 80's. I had to do 2 different lines. The first was a young lady who did my registration , plate , and sticker. She also informed me that I would have to get a new title to register in Oklahoma. I've never heard that before , but I guess they do that in some states. She also went out to my SUV to verify the VIN. Thankfully it's not lifted since she could barely get up to see it without getting on the tire , it is a Toyota FJ Cruiser 4x4 so it does sit higher than most standard SUVs. The 2nd line I showed all my documentation to this lady to verify I had everything to get my new Oklahoma Drivers License. She arranged everything neatly to give to the another lady when it was my turn and also reminded me to let her know that I had Motorcycle Endorsement also so it could be listed on my Oklahoma License. There were a few people ahead of me for the Drivers License so I did have to wait over an hour , but they had chairs and the lady would talk to me and the others waiting as she was helping someone else. I only had to wait behind one person for the registration and they had 3 people working that counter. The drivers license lady also added my Veterans Status and Real ID on my license since I brought in my Passport . I'm not complaining , as I said in Las Vegas it would take you usually 3 hours or more at the DMV before they started doing appointments and still it takes at least an hour to do your stuff. I highly recommend this location for your drivers license , registration , etc.

Kloe was amazing and very helpful! got us in and out so friendly and answered every question with…read morevery good detail !

I waited for over an hour and ended up leaving at 9:30. I saw many people who walked in well after…read moreme get called up. I am trying to register my new car and apparently they don't have enough people there to do that! What a monumental waste of time. Do not recommend!!

They moved from NE 36th to 6015 N Classen which was a little bit of a drive with lots of…read moreconstruction. Found the place and parked right up front. There was a slight line with one lady working it but it moved fast. She would take the names and sign them in and send them to the correct waiting area. If you needed a parking placard she would take care of tht. Once I got to her it only took a few minutes. She was very nice and polite. Even apologized to those in line. She was working as fast as she could and was still smiling. Not use to tht from state employees but this was refreshing. I thanked her and was on my way. Very good service.

If I could leave no stars I would. Walked into the agency got set up for a replacement ID. Well…read morethere's no signs or anyone telling you that they have a new SYSTEM. With the new system you need to bring your birth certificate to get a new ID due to them loosing your previous info. Waste of time and good energy just for them to have to refund me my 77 dollars back. Half the workers seemed irritated. No welcome in the line starts here or anything. Do better ladies and one gentleman.

This place. I swear everyone here was on their first day on the job seemingly. I got matched with a…read morenuclear physicist who just blankly stared at the screen hoping that AI was going to come to the rescue for like an hour. Every now and then Oppenheimer and Bohr popped by to join in on the staring of the screen. I came in to register two motorcycles. Well after literally an hour (they had to redo the entire sequence 3 x because it "timed out") I walked out with 1.5 registrations. They gave me a month and a year sticker for one of the bikes...hallelujah! Alas, I wasn't so luck on the second. I manage to only walk out with a January...no year. No worries though. I can't imagine anything else I'd rather do that go back and hobnob with the geniuses tomorrow. ***Follow Up*** So I went in this morning with the registration that should have had a year tag affixed but did not. The genius at the counter took my registration to the back office. Out comes king of the tag agency with my registration. He states that it had the year on it originally and pointed to two "staple holes". Mind you, I had taken a picture of the document that clearly shows no holes. He says that I can pay to replace or pound sand basically. I went back to my office to examine his genius work product and found that he had simply taken a staple remover and clipped two holes in the document that he called staple holes. If you have ever compared staple holes to staple removal holes (god pitty you if you have) you would clearly note that staple removal holes are about a 1.5mm narrower than staple holes as a true genius must have surmised that is optimal for removing said staple. Our tag agency king genius must have not thought that through fully. I gathered all of my evidence and went to the king of king of tag agencies the DMV "Service Oklahoma". I laid out all of my evidence and they put my in touch with their partnership brass (the people who authorize the tag agency affiliates) and I have lodged a formal complaint against these idiots...err geniuses. The state officials stated that all the tag agency had to do was simply give me another year sticker and this could have all been remedied. They chose not to do that and now they are about to go through some things. By the way...tampering with a official state document surely isn't legal right?? Might need to get the po po involved.

Very good service and very organized. I have been doing business with them for quite a long time…read morenow. The only time I did not was during Covid and I use something further north. Other than that, they are an excellent business.

Hi my name is Sabrina. My agent was amazing -- quick,…read morethorough, and professional. She handled multiple tag issues for me, including getting new plates and an original title for my car from out of state, as well as updating tags for my 90-year-old father's title. She was very knowledgeable, patient, and helpful. I truly love this place! Of course, expect a little wait -- but once it's your turn, you'll be well taken care of. I asked my agent for her name -- it sounded like "Lawn," though I'm sure it's not spelled that way.

This location has moved to 8107 NW Expressway and it has improved ten fold. It is massive. Large…read morecustomer area, plenty of parking. It is a fresh new penny for sure. The customer service was spot on. Fast and efficient. There is a sign on old location door of the move.

I went over here to register a new car I had just purchased. The lady seemed to be in a bad mood…read more She told me she couldn't accept the title, as it appeared to be hand printed instead of in cursive handwriting from the seller. This was after I waited in line for 20 minutes. I then went down the street and found another tag agency that said there were no issues. Happy I didn't listen and got the new car registered.