This team continually impresses me. They know the way the rules work and offer me good options for…read moreall my needs. I've been using this agency for over 15 years and am very happy with their work.

They cannot even be bothered to answer questions on their web site…read more I asked a question on May 9th, 2025, and as of today May 26th, 2025, still have no reply. They have taken the "2020 COVID restrictions" to a whole new level. Thank God for other tag agencies that take advantage of the lack of customer service and I have no doubt are profiting handsomely because these tag agencies have zero customer service. Go to Broadway Tag Agency. You will not be disappointed.

I know it's normal to rag on the DPS but here's the catch - these guys are REALLY nice! I mean, I…read morealmost feel bad for writing this review, but it must be said because something really needs to change here. First the good: The employees are nice. They'll probably hold the door open for you and fetch you a drink if you asked. Maybe a footrub too if you've had a long day. The offices are clean. There's no funny smells, foul stains on the walls, or greasy hand prints all over the place. And the waiting room (Cattle pen) is a large, open area with a big, if too dark, HDTV playing my favorite news station. Thumbs up! Now the bad: VERY inefficient. The Story: Our trip began with a walk to the front of the DPS office where a big stand was erected (heheh, you said erected - heheh!) with one of those red government "Take a number" spools attached. It was 1:30pm though so all the numbers were gone. So we signed up on the waiting list under the spool, which we later found out was called the "Not Guaranteed" list. Great, eh? Then we found a spot in the cattle pen, labeled "DPS Waiting Room" with a piece of paper taped to the wall. Inside was a big TV that was nice, but miscalibrated to be too dark to be enjoyable, but that's a side issue. After 30 minutes of waiting we noticed that the numbers to be called had only changed twice. This was our first clue to a problem. You see, there were at least 25 people in the waiting room. At a rate of one every 15 minutes they'd not finish handling people before 7:30PM! About another 10 minutes later I realized that no one ever stopped in to look at the room and see how many were waiting either, so the employees either didn't know or care how backlogged they were getting. This is bad. Another 10 minutes goes by and a jolly guy with a happy tone pops in and tells us that we need to stand up when the number changes and ask if anyone has that number. Just to make his job easier. Um...wait, isn't that YOUR job? You're paid to come here every day and move these people, some of which have been waiting on your slow butt for HOURS, through the queue. Anything you can do to help the customer is good, but don't have the gall to stand in front of a room with a mix of gangsters and old ladies and expect that they're going to stand up and call out numbers for you. Hire some kid to do that if you want to make your job easier. Anyway, he finished his speech and nothing changed (not surprisingly). The number still ticked by slowly and people either went when their number came up or they didn't. No one stood up and yelled "Hey, does anyone have 799?" I'm sure Jolly was disappointed. We never made it in to handle our business this day because after 3 hours they never got around to us so we left. We did however get in the next day and after the same problems, same speeches, and same stupid 3 hour wait we finally got our DPS business handled and I'll be kicked with a steel toed boot if I ever want to go through that again. next time I'll just go to a small town office and get my stuff handled by people that remember what customer service is all about. My suggested fixes: 1. Place a camera from the "Cattle Pen" to the DPS employees office so employees can look up and see "OMG there's 30 people in there! WTF let's hurry guys!!! "(whip sound, whapish!) 2. Call numbers yourself or allow less time between numbers. Jolly the Employee said they wait 3 minutes or more between calling a number and seeing if someone shows up at the desk. One minute is enough time for the most elderly person to get up and get to the desk. Anything more than that is a waste of everyone's time. 3. Hire a number caller if you won't do it yourself to keep customers moving just like a doctor's office. High school kids would LOVE to get a look at the inner workings of the DPS and they'd have something to put on their resume. You can probably get them to volunteer for this from age 15-17, which is perfect for a first job. 4. Dont depend on people policing themselves. No one will stand up in a room full of "gangstas" and, without any authority, ask if anyone has the number that just flashed up on the board. 5. Most importantly, hire people with a sense of URGENCY to move customers through the queue. Customers aren't happy waiting for hours when NOTHING seems to be moving. You might be doing the most sophisticated heart surgery behind your DPS counter but if people aren't seeing the line moving then they DO NOT CARE. They just get fed up and leave. And yes, that's really no skin off your nose since you're a gov't employee, but do you really feel proud of your DPS office when it's so poorly operated that people feel a need to leave? How would you feel if a waitress didn't deliver your food for 3+ hours? EXACTLY. Conclusion: Make an appt online if you go there. Sorry I've reached my Yelp word limit :(

This place is beyond the pale...By far the worst DMV/drivers licensing office I have ever had the…read moredispleasure of visiting. Wait time is 3 hours in a small room packed with narrow, uncomfortable chairs. No television playing news, no elevator music overhead. Just mind-numbing silence with all of the other cattle. AND they couldn't be bothered enough to disinfect the vision test machine during the coronavirus outbreak!

Fast and friendly! There was no waiting. I was in and out in under 10 minutes. The dog in the…read moreoffice today was a sweetie!

Easy, quick, and very nice people. There was really no wait. She processed all my stuff efficiently…read moreand quick. And on top of that, she was friendly and just nice to work with. Highly recommend!

I came here as a walk-in this morning and the process was super easy. I waited for under 10 minutes…read moreand the woman who helped me was amazing. Would highly recommend!

I would rate this place lower if I could. This system encourages and rewards those who arrive late…read moreand penalizes you if you arrive timely. If you want to go here, check in first thing in the morning and go when it suits you. Otherwise you're wasting your time and will leave frustrated. I'll add that the staff person who explained this to me was very polite. No complaints of staff, just a review of a poor service system.

Latrice, Maria, and Eddie were all amazing! Latrice and Maria were the sweetest, so patient,…read morefriendly, and knowledgeable. The state system crashed while I was there, so everything came to a standstill, but about 45 minutes later Latrice personally called me to let me know it was back up and told me to come back in. That kind of customer service is hard to find. When I got back, there was no wait, and I was in and out in about 20 minutes. Eddie helped me with my out of state license plate transfer and was super nice and made the whole process easy. There was also a Spanish speaking customer ahead of me, and I loved seeing how inclusive Northwest Tag was. The employees were incredibly patient and made sure the customer was matched with a Spanish speaking employee so they could be helped comfortably. The office was clean, everyone was welcoming, and they turned what could've been a frustrating experience into a really great one. I'll definitely be coming back and would absolutely recommend this tag agency!

I came in the 2nd week of December to get License Plate for my SUV and Drivers License since I…read morerecently moved to Oklahoma from Las Vegas. My son told me Oklahoma doesn't have DMV offices and you have to go to a Tag Agency. I have to say this was so much better than the horrible DMV offices in Nevada. You have to have an appointment like 3 months in advance if you can get one. Before the pandemic you could just walk-in , but you would be there for hours trying to get something done with all the California people moving there and some from other places. This was so much better of an experience ! Everyone was so nice as most of the people I've dealt with in Oklahoma. It reminds me of the small town I grew up in South Carolina in the 70's and 80's. I had to do 2 different lines. The first was a young lady who did my registration , plate , and sticker. She also informed me that I would have to get a new title to register in Oklahoma. I've never heard that before , but I guess they do that in some states. She also went out to my SUV to verify the VIN. Thankfully it's not lifted since she could barely get up to see it without getting on the tire , it is a Toyota FJ Cruiser 4x4 so it does sit higher than most standard SUVs. The 2nd line I showed all my documentation to this lady to verify I had everything to get my new Oklahoma Drivers License. She arranged everything neatly to give to the another lady when it was my turn and also reminded me to let her know that I had Motorcycle Endorsement also so it could be listed on my Oklahoma License. There were a few people ahead of me for the Drivers License so I did have to wait over an hour , but they had chairs and the lady would talk to me and the others waiting as she was helping someone else. I only had to wait behind one person for the registration and they had 3 people working that counter. The drivers license lady also added my Veterans Status and Real ID on my license since I brought in my Passport . I'm not complaining , as I said in Las Vegas it would take you usually 3 hours or more at the DMV before they started doing appointments and still it takes at least an hour to do your stuff. I highly recommend this location for your drivers license , registration , etc.

Helped upon entry. Quick and courteous employees. Short wait time and completion of service.read more

Not this location but the one in Clinton (they don't have a review option) was absolutely terrible…read moreit was by far the worst experience I've ever had. I never leave reviews but this time it is deserved. I hope I never have to go back to that place again. 1120 opal ave Clinton Oklahoma

Staff was very friendly and helpful. They seemed to be enjoying their job and the environment felt…read morepositive even though there were 1-2 frustrated customers who hadn't brought all of the documentation needed. Eric helped us get a permit for my 15-y-o and it was a quick and painless process, with no appointment needed and no wait. I didn't give 5 stars because the first person who tried to help didn't know how to issue a learners permit and didn't stay around to learn from the person who ultimately helped us.

I walked in and got immediate help from Kim-lin today. Dealing with tags can be annoying, but she…read moremade the whole experience pleasant because she smiled, showed geniune concern for me, and was very efficient in her work!

Very good service and very organized. I have been doing business with them for quite a long time…read morenow. The only time I did not was during Covid and I use something further north. Other than that, they are an excellent business.

Hi my name is Sabrina. My agent was amazing -- quick,…read morethorough, and professional. She handled multiple tag issues for me, including getting new plates and an original title for my car from out of state, as well as updating tags for my 90-year-old father's title. She was very knowledgeable, patient, and helpful. I truly love this place! Of course, expect a little wait -- but once it's your turn, you'll be well taken care of. I asked my agent for her name -- it sounded like "Lawn," though I'm sure it's not spelled that way.

I went over here to register a new car I had just purchased. The lady seemed to be in a bad mood…read more She told me she couldn't accept the title, as it appeared to be hand printed instead of in cursive handwriting from the seller. This was after I waited in line for 20 minutes. I then went down the street and found another tag agency that said there were no issues. Happy I didn't listen and got the new car registered.

I ordered a retired Army license plate on 14 August 2026. I was told it would take 4 weeks. I…read morewaited 6 weeks, Then returned to ask about it. I was told it had been returned to Oklahoma Services 6015 Classen BLVD Bldg 4. I drove down town to 6015 Classen BLVD. They had it. Did they give it to me? NO. They made me an appointment and told me I'd get a text when they were ready. This is atrocious. To add insult to injury the Name is Oklahoma Service! S_E_R_V_I_C_E!. This is not service it is a great disservice. Can I get my money back NO. Can I get it mailed to me (as originally claimed) NO! I spent $14.30 to find out. I will not make the same mistake twice. Brian M Simms