I was on a cross country roadtrip when my Equinox starting running weird. I was able to pull off…read moreand find this Chevy dealership. The staff here were very helpful and willing to look at my car right away and let me know the issue. They didn't even charge me for their time or looking at it, which was very generous. I appreciate what they did to help me!

"BUYER BEWARE" Let's start with I have purchased 3 autos…read moreover the internet recently. The first was a 2016 Nissan NV3500 from Nissan of Muskogee Okla, then a 2018 Dodge Grand Caravan GT from Dick Bailey Motors in Okmulgee Okla and then a 2018 Chevrolet Silverado 3500 Highcountry from Classic Chevrolet Buick GMC in Granbury Tx. In each case the dealer was more than happy to deliver the vehicles to our home in Norman Ok and sign the paperwork at our dining room table... never once did any of the salesmen say Uhhh or Have to ask my manager, or anything of the sort but not Miami Auto Supercenter, Scott Purdy says "Oh no we can't do that. Oklahoma has a three-day rescission period to change your mind about contracts signed in your home. You could back out of the deal". Geeze why didn't I get it right then... If all the other dealers had no problem with the rescission period, why did Scott Purdy? OK so we drove up to their dealership to get the 2018 Nissan Maxima Platinum. We had driven 2018 and 19 Maximas and were very familiar with the car and how they handled and all the options standard with the Platinum edition so we essentially just looked the car over really well making sure there was no damage to interior/exterior. The car had 5673 miles on it, what could possibly be wrong with it other than physical damage that wouldn't be covered under the bumper to bumper new car warranty? The Nissan Maxima radio has an SD Card that holds a lot of information. It holds all of the user info, radio programming, phone setup etc. and 100% of navigation. Most importantly that card is not cheap, at $331.73 plus tax it's relatively expensive. Guess what was missing? When I contacted my salesman about it he escalated the problem to Scott Purdy, Mr. Purdy said he would ship the card along with the title and I should have it within a couple of days. Sure enough the envelope came and I picked it up at the post office then took it directly to my local Nissan dealer because I couldn't get it to work. Remember what I said about the cards being specific to that particular automobile...? Well they definitely are and Mr. Purdy had sent the wrong card. I called him immediately and that's when I started getting "attitude" from him. I had had the car for a week by then and I wanted my $32,000.00+ purchase to function as it should and what I got from him was "He would try and locate the correct card". That did not make me happy and when I suggested that we could simply order one from Nissan his reply was "That ain't going to happen" and he blamed the whole thing on my wife and I, we should have test driven the car more thoroughly. Show of hands, how many of you, when you are test driving an almost new car, program the radio then turn the car off and back on to see if the programming stays? So I gave him two days and called back. He was busy and couldn't take my call so I left a voice mail to please call me and update me on what was happening. Two more days go by without any communication and I call again. Same story, voice mail. I call the salesman who says he will get right on it. Two more days... I call back first for the salesman, voice mail, then Mr. Purdy, same story voice mail so I'm a little frustrated. I wait until the next day and call again but this time I asked for the general manager and was sent to the voice mail of Jerry King who is actually listed as the New Car Sales Manager. So I left another voice mail. That was over two weeks ago. Last week I went on their sight and in their Contact Us comments field I left a detailed message as to my intentions to tell this story to the world if I didn't get some kind of response... no response. Now, as I am writing this I paused and called once again. This time I spoke with... oh crap I didn't write his name down and forgetful me has let it slip my mind. Anyway, I was told that he (the person to whom I spoke) would find out what was going on and call me back within 30 minutes. I'm giving till tomorrow before I finish this. OK... so I gave them a week, 7 days and no call back. I am now of the opinion that they are ignoring me, hoping I will just disappear. Not going to happen. In the mean time I had Bob Moore Nissan order me a card $321.73, not cheap. The reason I am persisting now is to warn anyone who reads this, Do Not Do Business with Miami Auto Supercenter, do not trust anything they tell you, do not trust them period. They are not trust worthy. In many instances you get lousy service because of a lackadaisical attitude, lack of training or poor operational coordination but in this case it's just pure "Get the Buck and Screw the Customer". I am sending copies of this to every salesman at every dealership within 50 miles of Miami, to every newspaper editor within 100 miles of Miami, to all the personnel at Miami Auto Supercenter and will be posting it on my blogs and to every business/car dealership rating board on the internet. "Buyer Beware".

We just left there from getting my oil changed and I had several questions about my Lincoln Corsair…read moreand Shawn, the service manager, was SO HELPFUL. He took care of everything I needed (and then some) so quickly and with a giant smile and great convo. 10/10

When your Ford breaks down around here, you don't have a lot of options. Pros- they were very nice,…read moregot me in the same day, were friendly my dog. Cons- They didn't fix the car right, so while I could keep driving, it broke down again a week later. They did say they weren't sure it was fixed and would have to look again the next day, but I didn't want to stay in Miami, OK longer than necessary.

Me and my family have came here for YEARS!! For tint, audio & keyless... since the late 90s / early…read more2000s ... they're always fairly priced and ready to get the job done! Old man's a super good guy and John has been running the back shop for yearssss ALWAYS do good. The only reason I came here is because I searched the hours today to get more work done and saw the other awful review !! I can tell that's not right Highly reccomended

I have a 2013 VW CC and a 2015 VW Passat TDI that I brought in to have the windows tinted. The…read moretint job itself appeared to be done cleanly and throughly enough, but it was a few weeks before I noticed that the driver side wood grain trip strip wasn't seated correctly where it was supposed to slide into the tabs that keep it fastened to the panel behind the inside door handle. It is apparent to me that this company either doesn't have access to diagrams explaining how the panels are removed from different makes of vehicles, or they just don't care about breaking parts off of your car doing the job, because not one word was said about it when I went to pick up the car. I had to discover it myself. There is only one plastic hook that wasn't broken out of 6 fasteners that hold the piece on. This is an $79.00 part at the dealer. No one should have to pay to replace parts on their car due to incompetent work.

I had kind of an all come apart and mishap with my diesel luckily, just a couple miles from the…read moredealership. they were also able to line out the problems that should've been been fixed from the previous dealer, but the part was never changed even though I was charged for it. Worked with my warranty company. I didn't have to deal with any of it besides paying my parts I picked up the truck. Nobody wants to deal with dealership fees when you're getting repairs, but these guys did a good job friendly fast. I'll be back when I need service again.

Over the past 10 days my family has bought 2 vehicles here. First my son, a 2024 Jeep Compass and…read morenow hubby, a new truck. Our experience with everyone there has been fabulous! I have to give a special shout out to Ray Green our salesman, Matt and A.T. Hubby and I weren't super easy clients because we completely flip flopped on what we wanted. Originally we thought the Jeep Rubicon Gladiator was going to be it. Since they didn't have the one we wanted in stock, they found one and immediately did a trade with another dealership an hour away. It was then waiting for us the next day. Then this morning we call them saying we have decided against the Jeep and would be buying a Chevy (fortunately Vance owns that dealership too.) But in the end, we bought a 2500 Ram Laramie w/a turbo diesel. All the while even though I'm sure there was a lot going on behind the scenes, we knew their #1 priority was that we got what we wanted. Hayden in Finance and A.T. the sales manager worked with us to get a good deal, and we drove away super happy. Please note Vance offers a drivetrain lifetime warranty on most of their new vehicles., a big plus! Plus they will do what it takes to make sure you feel comfortable and clear in your decision to buy a new vehicle. We never once felt pressured or that we caused any inconvenience. You can tell the employees like their jobs, people seem to stay with the company. That speaks volumes. Vance definitely earned a family of lifelong clients. Thank you!