I have recently taken both my truck and my wife's car to the Paint Booth, in April and then then in…read moreJuly of 2018. He does what he says and does it well, quickly and affordably. For my wife's car, the insurance company had aftermarket parts sent that didn't fit well. So he got factory parts sent instead, that worked properly. With no added expense or delay. I HIGHLY recommend these guys!!!! *edit*... After reading the other reviewer who had a bad experience... I can say that the current manager of the shop is running things a WHOLE lot differently now. The previous owner had apparently caused problems and is now out of the picture.

We we're on vacation and had a mishap displacing part of our bumper. It was still drivable but…read morewas really concerned about trying to get home on the interstate at high speeds. We called the folks at The Paint Booth, they told us to come on by and stopped what they were working on to take a look. They offered a temporary solution to place some screws just to get us home--they got me in and out in 10 minutes and would not even take payment. Extraordinarily friendly You don't see that kind of kindness and service many places these days.

I can't say enough good things about this place! Great service, extremely helpful and experienced…read moreteam! If you're looking for a reliable nice used car this is your area place! The inventory is extensive!

What a disheartening experience with this dealership. Everybody seemed so genuine and honest at…read morefirst. I spent 4 hours in this place only for the financial guy to leave, not come back. Cliff told me they had everything they needed from me and would get ahold of me when they were done on their end. They damaged my credit score and then ghosted me. You'd think you would actually try to work with somebody who wants a vehicle that's been for sale for over two months now. I honestly had high hopes that this place would be my first ever car buying experience. Now it's just a bad taste in my mouth and currently a 15 point hit to my credit score.

Steve and the whole team gave me an amazing experience, the level of customer service and clarity…read moreon my car problems was outstanding. Never left in the dark, always knew what was going on. My insurance left me in the dark, niceville auto was the light. There is no other shop in the area I would do work with besides this group of people. Thank you so much.

Very honest and helpful. I will definitely be back. Zac at the front desk was very polite.read more

The detailer I think his name Dante gave my car all the love acted like it was his own treated it…read morefantasticly!!!

I rarely leave negative reviews, but after months of dealing with this situation, I feel other…read morecustomers deserve to know about my experience. I purchased a 2017 Subaru Forester from Greg Orr/Porsche Destin with the understanding that I was buying a reliable vehicle and that the extended warranty I purchased would provide peace of mind if anything went wrong. Instead, this has been one of the most stressful experiences I've had with a dealership. Almost immediately after purchasing the vehicle, I began experiencing multiple mechanical issues. The repairs identified included a valve body replacement (P0971), lower control arm, CV axle, rear wheel bearing, rear brakes, four new tires, a full engine reseal, radiator hoses and cap, A/C expansion valve, engine air filter, and an alignment. This is an extensive list of repairs for a vehicle I had barely driven. The communication throughout this process was incredibly disappointing. I was repeatedly told by the finance department that my extended warranty required all repairs to be completed through Porsche Destin. Later, a technician informed me that this information was incorrect. Because of the conflicting information and delays in sending documentation to my warranty company, my vehicle sat for weeks while Subaru was unable to perform the repairs. During that time, I was constantly told someone would call me back, but those calls rarely came. Instead, I had to repeatedly call, leave voicemails, and chase down basic updates about my own vehicle. It became an exhausting cycle of unanswered questions and broken promises. My very first service appointment set the tone. I dropped my vehicle off for my scheduled 9:00 a.m. appointment, only to learn later that it wasn't even taken into the shop until around 4:00 p.m. No one contacted me with an update. After multiple unanswered calls and voicemails, I eventually drove back to the dealership because no one could tell me what was happening. An employee had to call technicians after they had already gone home just to find out they hadn't diagnosed the issue and wanted to keep my vehicle overnight. Again, no one had informed me of any of this, despite the fact that I live 30-40 minutes away and rely on my vehicle to get to work. Eventually, Porsche Destin replaced only the valve body. Before that repair, I was told that if my warranty didn't cover certain repairs, the dealership would make things right. That never happened, and the remaining issues were left unresolved. To make matters worse, after only two days of having my vehicle back, it is once again not driving correctly. Considering how little I've actually been able to drive it since purchasing it, that's incredibly discouraging. I'm not upset that a used vehicle required repairs--used cars can have problems. What is disappointing is the lack of communication, the conflicting information, the delays, and the promises that were never followed through on. I was also told the previous owner had taken excellent care of the vehicle, yet the inspection revealed numerous major mechanical issues that suggest otherwise. From my experience, it feels like the dealership is quick to sell extended warranties while selling vehicles with significant pre-existing problems, leaving customers to rely on those warranties instead of standing behind the vehicles they sell. I hope this review encourages improvements in communication, transparency, and customer service. No customer should have to spend months chasing updates, trying to determine where their vehicle can be repaired, or wondering whether the information they're being given is accurate.

D'luxe Auto Body is simply the best! They did a fantastic job repairing our car after it had…read morefront-end damage, and now it looks absolutely perfect. The quality of their work exceeded our expectations, and you would never know the vehicle had been damaged. The entire team was friendly, professional, and completed the repairs quickly without sacrificing quality. We truly appreciate their excellent customer service and attention to detail. I can't thank them enough for making the process so easy and stress-free. I highly recommend Deluxe Auto Body to anyone needing vehicle repairs!

Update: i wrote this review about a year ago and to be honest i didn't think it could get much…read morebetter from my last review. i took my new car in just to have the fellas at D'luxe give it the once over they did the work that was needed and let me know about some future issues that may need to be resolved but D'luxe had the integrity and honesty to break down each issue, show me the issues and not try and lock me into any work that wasn't necessary, i have never had a shop do such great work with such care, i just feel like no matter what i type it won't do this business justice.

Nicest efficient car service!!! Very reliable and trustworthy. called me back gave me consultation…read morereturn car when they said.

This local family owned business has always treated us well. Mike and crew are very knowledgeable…read moreand also fairly priced. Getting repairs, regular maintenance and new tires can be a big headache, and a HUGE bill. I have found Mohrs to be willing to work with their clients to prioritize the most important repairs/maintenance to make it a little easier on the wallet. I highly recommend this auto shop, and consider myself fortunate that we have Mohrs in Santa Rosa Beach. Thanks, Mike!

Car was brought in for a clutch, was told it would be looked at the following week. No problem…read more Second week was not looked at, Scotty said he would get to it beginning of third week, no problem, small shop, lots of cars. By the end of the third week I called again and Scotty said he had big jobs that needed to go, so early next week. Ok. Fourth week, Wednesday I called and he said he hadn't looked at it yet but had me on schedule for Monday of fifth week. This is my only car, and Scotty was recommended by someone I trust, so I gave him the benefit of the doubt. Wednesday of the fifth week he told me he was dealing with an issue on his lift but he was about to put my car on the rack. After work I drive by and see my car hasn't moved since it was dropped off. At this point Scotty decides to tell me he has a lot of big jobs and doesn't know when he'd get to my car. So not only had he lied week after week, he also wasted my time when I trusted he would get it done. I had my car towed to playground automotive in FWB and they diagnosed, order parts and fixed the clutch in 2 days. If he didn't want to work on my vehicle he could have told me before the fifth week. I was completely nice and respectful and he just kept lying. Bad bussiness, wasted my time which is also my money. Lady at the counter was nice enough although it is unfortunate this is the shop she works at.

I won't take my cars anywhere else in Niceville. The business isn't much to look at, but I have…read morefound Scotty's auto repair to be responsive, honest, and professional. Without a doubt, they beat every price in town, especially from the "name-brand" stores. What I like the most is that he'll tell it like it is. He'll tell you what repairs need to be done and won't try to sell you extra. Sometimes auto repairs have taken a day or two, but I totally trust the work that Scotty has done. He's earned my business, and I'll be back if I need to!

Joann, Bobby, and David did a great job in customer service while I came in for my car not…read morestarting. We did the full diagnostic and Bobby asked a lot of very specific questions and listened thoroughly. Joann was super attentive and kind and so was David in picking up where I left off with Bobby as I picked up my car after he had left. They were honest and took care of me-- detail-oriented and tailored to my unique situation. Thank you so much!

Took my Mercedes in and they diagnosed the problem quickly, called with the estimate and performed…read morethe repair in the time frame stated. They were very professional and I appreciated the great communication.