Excellent friendly service by Jonathan, as well as a great confirmation phone call the night before…read moreto confirm our next day morning pickup. Great car, friendly driver, a lot of space and curbside pickup at LAX is effortless. Highly recommended for sure, thanks!

After a conversation with the owner, we agreed that the service wasn't what either of us wanted. I…read morereceived a partial refund for the lack of service as agreed. I don't think this is a bad company at all, they service a large area, but I do think on the day of my ride got a bit hectic. I'm glad that they took ownership and did what was right.

I researched a couple transport options and different car companies before settling on Go Ride as I…read moreneeded to transport 3 kids which all required a car seats as per California Law. Uber car seat didn't seem to be a reliable option and ride hailing services required a super far transfer to another pickup location. The bus was also triple the time to our destination near the cruise port. Go Ride was very clear about their pricing and they were detailed when answering a follow up question I had about pickup time which was fortunate as our flight ended up getting in 30 mins earlier than scheduled. Our driver, Oscar, arrived early to pick us up - I received an iMessage from him before landing using my airline's in-flight wifi - I was able to send him updates as we got off the plane and got our bags. He pulled up within 5 mins of my last message when we had our bags conveniently right outside the terminal. It was so easy I didn't even need to rent the $8 USD luggage cart and my kids didn't have enough time to complain about any wait. Oscar was really helpful with our bags and had all the car seats already installed correctly! All seats were facing the correct direction, solid, tight and the only adjustment needed was for the actual seat belts themselves to secure the kids. Oscar offered us bottles of water and we were off to the hotel. On the way we had a nice chat and he was totally OK with the youngest child crying for a bit while navigating LA's notorious traffic (he said it was light but to me it was busy). Drop off at the hotel was smooth and we tipped in cash for great service - he impressed us! Definitely would recommend to anyone especially families looking for a smooth experience getting anywhere from LAX airport. I will be using them again for future travel. Pricing: reasonable and competitive for door to door private car service with car seats. Communication: from booking to actual day of it was the right amount of detail Quality: car and car seats were super clean Safety: our driver Oscar was safe while navigating LA's freeway and street traffic. Car seats were properly installed and well maintained. Convenience: Door to door service was amazing and easy - I had bags but didn't require a luggage cart at all. Time saved = more relaxation time = less whiny little ones Thanks again Oscar and Go Ride!

We received a text from our driver, Rich, to know when we unboarded the plane. He was very kind,…read moreknowledgeable, and a great driver. We usually rent cars when we're in the area, but if we are looking for shuttle service, we will use Go Ride again.

I contacted numerous shuttle companies to obtain a quote for transportation to LAX for a group of 9…read morepassengers, including adults and teenagers, plus luggage and one bass drum. I was quoted prices from just ok on the high end to WHAT!! Are you kidding? I was desperate and continued searching for other options here on Yelp. I found Airport Rides and read the positive reviews, so I requested a quote. Within two minutes of sending my quote request, I received a phone call from a gentleman named Anthony. I provided Anthony with pertinent information, including the date, location, number of passengers, luggage information, and return transportation details. Within 15 seconds, Anthony provided me with a round-trip quote, tax, and tip for his drivers, which was hundreds of dollars less than what other shuttle companies had quoted me for one-way transportation. I had to confirm three times during our phone conversation whether there were any additional fees, since his price was sooo much better than anyone else's. Anthony advised me that he was the owner of his new shuttle company and that, as a new business, excellent customer service and competitive pricing were the keys to its success. I agreed to the price, and Anthony directed me to please make the reservations on his website, which I did. Within minutes, I received my email confirmation and a follow-up phone call from Anthony, thanking me for the business and the opportunity to transport my family and friends. Needless to say, I am thrilled and grateful to Anthony for the GREAT customer service and for saving me hundreds of dollars.

Excellent services to LAX with their big van as we have 7 people with 9 luggages. The van's fresh…read moreand clean. The price were one of the lowest quote I received. They communicated before pick up time to confirm. They were on time to pick up as well. Mickey was our driver. He looks intimidated, but gosh, he's so friendly once start to chat . He helped us loading/unloading with all our luggages. We'll definitely use them again for our next trip!

This felt like a super sketchy way to get from LAX to Monterey Park, but after reading the Yelp…read morereviews, I decided to give it a try! I called the listed phone number when I landed at LAX. I was told to wait at the Departures and for the driver to call me. In 20 minutes my phone rang and the driver said he was 10 minutes away. The black van with Chinese writing on it picked me up and drove me and a van full of other people to a parking lot on the corner of Garvey and Lincoln in Monterey Park. Super nice driver. $15 ride, I tipped him $5. A great deal!! I will definitely use this service again!

$15 one way pick up to and from the airport every hour to Monterey Park - the Asian parts with all…read morethe restaurants and supermarkets. It's in a Mercedes Benz Sprinter passenger vehicle that seats about 12. Every driver I've had has been very friendly but riders you might have some trouble if you don't speak English. Chinese language abilities help unless you are really good at charades. They only drop off and pick up from one place in Monterey Park now -丁胖子广场 which is a bummer. But hey it's $15 versus $50 with an Uber! Also if you want a pick up from the airport, you need to call the number 6266184567 when you arrival at your terminal baggage claim area. Go upstairs to the departure level to wait for the van. The driver will find you. Really he does. It's their slogan !

Was left on the curb at terminal 6 for over an hour. Nobody came for us and we had to take a $70…read moreUber in the middle of the night to get home. Unless you're flying from a low numbered terminal, don't waste your time. Called customer service, they were less than no help, will be blowing up their phones tomorrow for my refund.

Taking the LAX FlyAway is the move! We took it both coming and going and had no issues. It is…read more$12.75 per person for a one-way trip, so you do the math. You can buy a ticket at a kiosk or on their app or website, but we found the easiest method was to tap and go on the bus with our contactless credit card. There's ample signage around Union Station to find the pickup spot, and the bus was always there waiting for us. Buses run every half hour, but check the website - they recommend arriving at least 10 minutes before departure time, and note that boarding closes two minutes before departure. This was definitely the case, our bus left before the half-hour mark, so be at the stop early! They recommend allowing 30 to 60 minutes of travel time. Before boarding, a staff member was present to help tag the luggage and load it into the bus storage space below. You tell them which airline, and they will tag and load the luggage appropriately so that the bus driver knows which luggage to unload at each terminal. They have a very organized system in place, which I appreciate. After our luggage was handled, we boarded and tapped our card for payment. The driver asked which airline and made a note for himself. It's open seating. There is WiFi, but it is limited. There are also charging ports, which is a welcome amenity. Eating and drinking are not permitted on the bus. One passenger was carrying on a box of pastries, and the bus driver made him stuff it away in his backpack. We found it took an average of 45 minutes for each ride, even during peak LA traffic. The drivers are experienced and take the expressway (all good things - you can't necessarily say the same thing for Uber/Lyft drivers). When we arrived at LAX, the driver would announce each terminal number and then unload the luggage that was tagged for each terminal, and then we were on our way! For airport pick-up, again, they had adequate signage at the ground transportation area to direct you to the LAX FlyAway pickup area. Once you find the designated area, you stand and wait (just as you would at any other bus stop). There are multiple FlyAway routes, so be sure to get on the correct one! We were waiting for the Union Station bus, but the VanNuys bus came first. Fortunately, the buses are labeled with the route and the bus driver will assist you when he steps off to load the luggage. The VanNuys bus driver was kind enough to notify us that the Union Station bus would be along shortly. I appreciate both the communication that the bus drivers have with one another to be able to give these updates, and the staff's attitude that all FlyAway customers are their customers to assist, not just the ones riding their bus. LAX FlyAway is a consistent, reliable, quick, and affordable way to get to and from LAX. Highly recommend!

Excellent service! Following some shenanigans with a…read moredifferent shuttle service, I reached out to Xpress Shuttles and spoke with Jackson, about my need for a next day shuttle for 5 people and ALOT of luggage. While Jackson did not have availability for the next day, he found a different company to handle our shuttle needs. I was contacted an hour later by the driver to confirm our reservation, and provided a contact number for any customer service needs. The driver arrived 10 minutes early the next day (with free bottled water) and delivered us to LAX promptly. Would highly recommend this company to others and will use in the future.

Upon recommendation from a cruise enthusiast community, we booked Xpress Shuttles for a cruise out…read moreof San Pedro, picking us up at Orange County International airport. The reservation process was easy and Leah was helpful and very responsive. Communication from the driver (Katrina, outstanding by the way) the day prior and the morning of the pick up was timely and we got to the cruise port in excellent time. I definitely recommend Xpress and will use them again when flying into the LA/OC area.

Always on time and friendly service! I have used Mas Car Services many times and they are excellent!read more

Great experience from first contact. Very responsive, clear communication and first rate service…read more First time using this service - used them for an early pickup from home to LAX. Driver arrived early and was at my house ready to go before we were. Second leg of our trip involved a late pick up at LAX to home. Driver was texting and waiting for us at the airport parking lot before we arrived- our flight was 30 minutes early. Overall, service was first rate. We will definitely use them again and we would recommend them to our friends and family. Sometimes we are skeptical of great Yelp reviews- but for us these Yelp reviews are well supported through our experience.

We used Johnny's for a recent round trip for our party of 6 and about 12 full sized bags…read more We went to/from LAX. Their communication was excellent and the van was large and spacious. We didn't have to worry about a thing. They simply showed up on time and got us where we needed to be without any concern. Will definitely use them again.

If you want dependable, professional, personable shuttle service Johnny's CA Shuttle is definitely…read morethe company you want to contact. We used them to take our group of 6 to and from the Carnival cruise terminal. Not only were they on time, they were really good about communicating with us so there was no doubt we'd be taken care of. Scheduling was a breeze. We will definitely use them again. Top notch business!!