I called in to ask about a specific prescription needed for my daughter. They were the only ones…read morewho had it anywhere. So I greatly appreciated that. The first staff member was helpful, and then transferred me to the pharmacist. Both people were nice and helpful. The Pharmacist was energetic, happy to help, and generally pleasant to speak with and handled all my issues over the phone immediately. She was willing to help with kindness and professionalism but was also really cool person, and knowledgable. They have earned a customer, and for the foreseeable future I will now be sending my business to them and making this our default pharmacy. SO HELPFUL AND AVAILABLE. BOTH TIMES. To the pharmacist - you are making a difference in people's lives when needed most and please keep up the happy and helpful personality in your customer interactions. It can turn someone's day around! Thank you!! Selection: available (only pharmacy that had this drug) Value: N/A but seems reasonable on scrips and retail items. Insurance plan dictates scrip values mostly thats why the reason for the N/A. However, I was able to obtain what I needed easily since they correctly ran my insurance plan instead of just not even trying for this drug like other big named pharmacies who don't care many times. PFP ran mine no problem checked for me and I got this medicine for my kid at $15 because they did their job - and were HAPPY to do it. Thanks again

I'm sharing this experience because medication access should not require months of persistence from…read morea patient. My prescription for Nurtec ODT 75 mg, taken every other day for migraine prevention, had an active prior authorization approved on June 18, 2025, valid through June 18, 2026. Beginning in December 2025, I was repeatedly told by Ponchatoula Family Pharmacy that no authorization had been received and that my physician had not responded. Based on that information, I contacted my doctor multiple times over several months, only to be reassured that the authorization was already approved and active. Despite this, the pharmacy continued to deny the medication. After months of back-and-forth, I requested that the claim be fully reviewed and reprocessed rather than relying on the initial rejection message. It was then discovered that the prior authorization had been active the entire time. Once properly re-run, it was approved immediately. This was not a physician delay. It was a failure to verify and process an existing authorization. As a former pharmacy technician, I understand that automated rejections require verification with the insurer and appropriate escalation when needed. Those steps were not taken until I pushed for them. As a result, I went months without my prescribed preventive migraine therapy and experienced debilitating migraines while caring for my special-needs child. Preventive migraine treatment directly impacts daily functioning and neurological stability. I ultimately transferred my prescriptions and chose not to continue patronizing this pharmacy. Medication access requires diligence and accurate communication, and this experience did not reflect either. I hope this prompts improved verification procedures so other patients do not experience similar interruptions in care.

I have picked up prescriptions from here and everyone has been helpful and patient. Quick and…read moreaccurate 10/10! Thank you!

This is really a great local pharmacy. After having issues getting some prescriptions straight at a…read morebig box pharmacy, it was recommended to try a local pharmacy and I'm glad I did. You don't get a lot of frills as far as... you can refill from an app etc...like you can with some big name pharmacies and they don't have night hours etc, but the personal service you get is fantastic. You can talk directly to the pharmacist even from the window and they are always very quick and efficient.

Katherine and her staff are amazing, they go out of their way to make sure your needs are taken…read morecare of. I always try to support the mom and pop establishments you get better service from nicer people.

Only pharmacy in folsom but super expensive. . Staff is unfriendly. …read more. we drop the medicine yesterday and then came today medicine is not ready told us "next time you come here call ok!!" It's like we're wrong not informing we are coming... We wait for 30 mins for the medicine to get ready. ..while we're waiting looking to us observing us just like we are shoplifters.. I'm not coming back bad customer service. . Visit and you'll see, but I'm not recommend .

Great hometown pharmacy! Personal service with a smile! I love the convenience of the "around the…read morecorner" drugstore.

I walked in to pick up a prescription to the sign that said "pick up." I stood there for…read moreapproximately 6 minutes, maybe longer, without being acknowledged. 3 men walked in behind me that were all helped. The 4 people that were working looked busy with their tasks, but should never be too busy to offer hospitality. A simple "hello" or "someone will be right with you" goes a long way. I'm really disappointed.

Amazing, friendly and knowledgeable staff serve every customer quickly with an extremely…read moreprofessional attitude. They are always courteous and dedicated to quality of service and they fulfill your needs as well as answering any questions about your medications. They have a user-friendly app that allows you to track, reorder your prescriptions and check the status of your refills from your phone, desktop tablet. They even have hearing services on site. You are not a number but a welcomed guest either via the drive thru or in the store patron. If you want quality service by friendly home town people, this is the place for you.

Staff is friendly and helpful. Prescription pick up is fast and easy. Unlike Walgreens, you are…read moregreeted with a smile and the staff is professional. I highly recommend this establishment!

I love that my Prescription is always filled quickly... but I hate going in.. their is a huge…read morestorefront that has empty shelves and unhappy employees sitting around chatting and staring at everyone that comes in.. so I prefer the Drive Thru...

I LOVE this pharmacy. I get all of my shots here, and love how kind the staff is. It also carries…read moregreat gifts and unique items I adore! Nice Louisiana items as well. So even if you're just looking for a nice little thing for yourself or as a gift, go check them out.

Best in town. Hands down! I wish they were open on Sundays so I didn't have to deal with other…read morepharmacies ever again.

Always great service. Very concerned about our health. They go the extra mile to fill our…read moreprescriptions in a timely manner.

Friendly staff and I love that they are open until 6:30 since I don't get off until 6. I stopped…read moreusing big box pharmacy to exclusively come here