do not waste your time or money with this shop.it cost me $3000 for a brake job and it took them 2…read moredays on my 1998 gmc k1500.

I have known Werner for 20 years and he is by far the best mechanic I have ever met…read more I take my vehicles to him because his pricing is fair and he does excellent work. He is a BMW specialist, but works on everything that comes through the door. If you have struggled to find an honest, fair and reliable mechanic - look no further than Werner's Auto Klinik. I am from Delta BC not the USA - problem with Yelp.

I have a 2011 Honda Crosstour with approx 222k km. I device this vehicle regularly…read more brought it in for an oil change. They recommended I go for a full vehicle inspection since the vehicle has a higher milage. I agree to the "service B" for $95 After the full inspection and oil change, there were a few surprises. The following needed immediate attention - flush transmission fluid - change timing belt - rear diff fluid However, all of these were changed at 197k. I showed them the invoices fro the other auto shop. They say maybe the other guys used inferior products. That's why it needs replacement... Incidentally, mr. lube charges same for synthetic oil change and does the inspection for free

I've had the pleasure of having a few of my vehicles serviced by the staff here. From the front of…read morehouse staff to the mechanics, the service and work has always been top notch. The staff is very knowledgeable and they stand behind the quality of their work. Highly recommended!

It's update time! Found myself unemployed and decided that was the perfect time to get the car…read moretuned up for summer road trips. I'm only half joking - I had a job by the time I made the appointment, but hadn't started just yet... but I digress. Here's the deal. There are three reviews below that "aren't recommended" but I believe each and every word. The guys at Dependable are just that. Dependable. They are honest, forth coming, and they work fast. After they told me I didn't need pads, I thought it would be a good idea to get them looked at again after the last 8k kms. Turns out needed the front done, but not the back. All in with an oil change was far less than I expected, but done in a very timely manner.

Will not take my car anywhere else; 20 yr customer. As a…read moreresult, I have enjoyed,honest and, DEPENDABLE! customer service.

First time my son brought his Audi A6 in for a fuel pump, it was returned with non functioning…read morewiper controls. When a coolant leak left him high and dry we gave them a second shot... bad idea. The turbo hose clamp was left completely loose and the hose wasn't installed all the way leading to a massive boost leak. They charge very high end prices for sub par workmanship. We will not be supporting this business in the future. The receptionist even told us she'd see us soon, 'that car is expensive and you'll be back' How wrong she was. We won't be back.

The staff were very friendly and knowledgeable. My car was repaired and there were no surprises…read more Linda at the service desk was amicable. The quote was reasonable for the job and the bill was under the quote. Car was washed and detailed when picked up. They have one more satisfied customer.

Well, the inevitable happened. My first new car ever, 3 years in, was hit by another vehicle while…read moreit was parked on the side of the road overnight. At first, it didn't appear there was too much damage. After calling ICBC, and taking care of all the claim stuff, I did some research and this body shop came highly recommended by someone I trust and care about. I drove down and inquired within to see when they could possibly fit me in to repair my precious car. I was met with the manager, Moe. I was extremely impressed with how easy it was to get everything taken care of. Moe went above and beyond, no doubt understanding how difficult the loss of my precious car was to me. As I needed a courtesy vehicle (I cannot be without a car for multiple reasons) I was told to wait a few days for a car to become available. This was not a problem as my car was still driveable. I brought my car in and everything was taken care of. Moe was sure to keep in touch with me every step of the way. With a repair bill of over $10,300 and a bent frame, ICBC deemed my car to be a total loss and advised me to return to the shop to return the courtesy car (which was very nice and clean by the way). As I was at work that day, I quickly phoned Moe to inform him of the situation. He understood and allowed me to keep the courtesy car over the weekend as my shift was not over until long after the shop was closed. the following Monday, I was supposed to be picked up by a rental car company after returning the courtesy car. The rental company called me that morning and advised me that there were no rentals available and that I would have to wait until another day. Moe called his rental guy and tried to get me a rental car from him, but alas, it was the same problem. Moe said that he didn't want to leave me stranded, and granted me an additional day with the courtesy car. I was so moved that I almost hugged him on the spot. I went straight to a car dealership and bought a new car that day, and manage to return the courtesy car that evening, just before closing time. Although my car was not able to be repaired by this auto body shop (ICBC towed it away for parts), the level of customer service was so above and beyond that, I would return to this shop anytime anywhere when needed. I have rarely met such compassion and understanding from a person, let alone a business. This place definitely deserves 6 stars out of 5. Many thanks to Moe and the team at Andy Sorensen Autobody & Frame Ltd, you will always have my gratitude for all you did during this difficult time.

Someone tried to steal our catalytic converter. This cause the electrical to over heat and burn…read moreout def sensor and wires. Theses amazing folks had us back up and running with in a week. Wonderful service good prices. I'd recommend them and in the future if need be will use their services again . Thanks guys and gal big shout out too you Moe thanks buddy.

Awesome, honest and reliable. Good Value for services. Hung…read moreand son's is a Family business. They are honest about fixing ONLY what need fixing. been going to Hung's over 20 Yrs

Awesome place, awesome owner, awesome service. Took my Bmw…read more X5 to this shop. Been quoted super high prices on fixing it around but Hung tested/diagnosed issue for free, helped to get a necessary part with his discount and did the job in 1 day. Since then 0 issues. For reference the lowest quote I got was around $5.000 to fix my turbocharger, Hung did it for $1200 ! because ! The issue was not in turbocharger but in electronic Wastegate that stopped responding!!! Happy and grateful ! Hung is a big professional ! Highly recommended!

Great people who enjoy what they do and it shows in their work abd they go out of their way to do…read morelittle things that were not even expected. Very happy with their work.

This time I went in for what I thought was an issue with my tires but it only took Trong less than…read morea block to determine that I was wrong.. bearings .. dang bearings were rubbing and so I trusted my primary ride to Trong and Peng.. she rides like brand new..what a sigh of relief to my ears ( no more humming) and to my peace of mind that I'm safe from those " specials " peeps who don't care about anyone else .. you know who you are As for HTV.. let it be Tires.. engine or body work, I don't hesitate in recommending Trong

I have been bringing my 2004 Civic to Surrey Honda for regular servicing but after TERRIBLE and…read moreCROOKED service time and time again, I decided to try somewhere different. I first came across Big O because I was needing to replace my tires. Kevin was the only person who was able to help me on the phone without rushing me or making me feel like my questions were ignorant. He provided me with options and definitely tried to get me the best price he could and even included 1 year free guarantee. Because of his great service, I enquired about a typical Honda type B service and if they were familiar with the service plan. Kevin not only familiarized me with the plan and how their services/prices compare, he also informed me of things I should be expecting to fix and replace in the near future considering the mileage on my car. Honda never once told me what I should be preparing for in terms of major fixes like timing belts etc. considering the mileage on my car. If you drive a Honda, you know how ridiculously expensive their maintenance plan is. I was quoted $220+ from Surrey Honda for this particular service. I made an appointment to have them service my car the following Monday. Kevin guaranteed me that he blocked off more than enough time to change the fluids and have a thorough once over of my car. I stressed that I was soon going on a road trip for 2 weeks and that I wanted to ensure my car was in perfect running condition. Unfortunately, the next day I noticed a vibration in my steering that wasn't there before. I called Kevin right away and he said that my tires probably just need to be rebalanced and that they could do it for me on the day of my servicing appointment. Monday arrived and I brought my car in for servicing. When I picked up my car, I waited while he finished with another customer. The customer had just walked in without an appointment and was looking for an oil change. Kevin accommodated him immediately and even offered to have one of his staff drive him home. I've never had that done for me at Honda! Kevin then called me up and told me that they rebalanced my wheels and that the mechanics had been having issues with the machine and so they were able to correct it once they figured the machine was out of whack. They also inspected my car and fluids and he told me that everything looked great. In fact, everything looked so great that he didn't charge me a thing! Now I'm used to getting my car serviced VERY regularly but couldn't help but wonder if some of it was unnecessary. Maybe the car was in such great condition because of how I had been caring for it. But how many of you can honestly say that you have left a mechanic where they have said..."You don't owe us a thing!" Most mechanics are crooked and I was really dreading the search for a new one. He easily could've charged my something to try to take advantage of the situation (I was totally expecting this) but he didn't! Kevin at Big O Tires in Surrey on Fraser Hwy has made this a complete no brainer. I'll definitely be back again and will be encouraging everyone I know to start seeing him!