The staff are very friendly and welcoming. I really appreciate the service provided. They made my…read morerental easy and flexible. I had issues with other 4 places I went that same day but they helped. Im supper satisfied with the rental they provided. New Hyundai beautiful and smooth. Definitely ill keep coming back to this specific location

start your engines....well, you can 90 minutes after you touchdown at LAX and you finally get to…read morethe rental car center, fml. ok, so getting to the enterprise was an enterprise of itself, once we got to the new rental car center...it was still not as clear where to go, how to rent, etc. i will say for not too busy , they had people directing you off the shuttles and up the elevators and in the garages. i think its kinda weird having all the rental companies in the same place, but hey, one stop shopping. i bet in a few (months, years??) its all going to make sense...good luck to those going to LA and needing a car. oh, and the cost of gas is laughable out here only to have a good guffaw over cost of parking too!

Exotic car rentals are a hit or miss, anyone who has rented or attempted knows this. I started my…read moresearch on Turo and after hesitation I decided to do a search online. I inquired with 777 and within hours Marlon sent me an email and we communicated. He was able to set up my Rolls Royce for me to be dropped off after hours and picked up after hours a few days later. Contract and money exchange was transparent and no surprises. Car was clean and Marlon communicated with me via his personal cell number we communicated before during and even after my rental. This company has a good selection of cars to choose from, but for me the most impressive aspect of this transaction was the service and professionalism by Marlon @ 777

I decided to surprise my fiancé the day of our wedding with an exotic car for pictures and to run…read morewild. Due to our tight schedule I had to have the car delivered instead of picking it up - Marlon and Eddie delivered on time and with easy, friendly communication. The car was in perfect condition and they were an absolute pleasure to work with as they gave me a quick run down. Pick up was super easy and they were flexible with timing due to traffic. I give them both 5 stars for their friendliness and an amazing experience!

Not even close! The value is goals here, fast friendly, didn't waste time trying to push other…read morenonsense except the double check on insurance which spoilers. Your basic insurance probably covers rentals! We had a decent red Corolla about half the other options. Thanks guys!

I requested a cargo van…read more Loved how their branding isn't all over the vehicle. The process was super smooth, no BS when returning the vehicle. 5 minutes to do the paper work upon arrival and 5 minute process when returning the vehicle. This is what the experienced of renting a car should be, I would recommend this place.

Update star rating now that MGMT has been made aware of the shuttle situation. Safe travels!read more

Saying I hate enterprise is an understatement- these people don't even deserve one star. CALLING…read moreTHEIR CUSTOMER SERVICE DEPARTMENT GETS YOU NO WHERE-I AM PROOF. Their branch in Miami airport is a flaming dumpster fire (have called customer service 5x no resolution ) - Miami gave us a broken car with a faulty engine - and the enterprise at LAX isn't any better. I lost a custom dog collar in the Range Rover we rented. Immediately called them and filled a form online. Got a message hours later that they didn't find it- a month later got a call from a guy saying he found a dog collar in the Range Rover as he'd accidentally dropped his credit card between the seat . He was kind enough to contact me and send it to me via mail (what was left of it) What I got back was basically a few stones and my dog's tag. Some certified a hole ripped up the collar, made a piece of jewelry for themselves with the clasp and then dropped the pieces they didn't want back in the car. I hope you go to hell. So, not only does enterprise not do their job when it comes to lost and found- either the employees themselves or the people renting cars are kleptomaniacs and steal valuables. Humanity is in a sad place if someone doesn't have money to buy a necklace and steals a chain made for a dog. Enterprise is a disgusting organization and anyone who works for them is inept. A bunch of criminals work here. Truly the worst of humanity and low IQ. Oh and their lost and found doesn't have a phone number. I can't even imagine the things they've stolen from customers / had stolen by the people that rent their cars due to their inability to do their job. This corporation is a subsection of the worst of humanity. * Also in response to Nellie- what a liar. You guys aren't going to do ANYTHING. No one has reached out to me I keep having to chase to get help or a response. LIARS. "Be prepared to share" - what a joke

They canceled my reservation and no one answers the phone now I have to book somewhere else and pay…read moremore! Be aware!!!!

Terrible customer service, don't recommend, had called to make a reservation and they were very…read moredisrespectful and had a attitude for no reason,

Great company!!! Really helpful and nice workers. Cars are maintained great and their 21-25 fees…read moreare amazing.

Al and his brother are just the best…read more Great service, nice cars and they will do whatever they can to give you the best rental experience. I highly recommend this place as the best one in LA for short and even more for long terms.

Bahran and Badraa were awesome, they helped with our rental and gave us a great car!…read moreDefinitely a good place to rent and they are open on Sundays too.

It was the worse experience and I honestly wouldn't go back or recommend it to others. The customer…read moreservice is being treated differently with every person. I was told only charged twice and declined I needed to call my bank and I did. Just for them to charge me more and declined and told me that I have to wait 24 hours to try again. I had to call customer service and get a refund.

Enterprise Rent-A-Car is a popular American car rental agency headquartered in Clayton, Missouri,…read morein Greater St. Louis. They have thousands of locations across the country. And this branch location is at Los Feliz on Hillhurst avenue. This is my second time renting from this company but my first on this Los Feliz branch. They delivered the vehicle that I requested. Furthermore, they have affordable prices, easy check-in/check-out process, excellent customer service and convenient. And just like my NY Knicks sweeping ECF victory, Marquis Hubbard and Nick were on top of their game. Lol. Nick informed me some blemishes or imperfections of the vehicle before I drive it off the lot. Similarly, I supplemented our vehicle inspection with photos and vids as customer should. Overall, I had a pleasant experience with Enterprise of Los Feliz. I recommend them.

I am currently renting a vehicle from the Enterprise location at 17245 Main St, Gardena, CA 90248…read more Upon receiving the vehicle on Friday, I immediately observed a discrepancy between the mileage stated on the contract and the actual mileage displayed on the odometer; the contract indicated 67000 miles, while the vehicle's odometer also showed 69000 miles. Additionally, the vehicle had a distinct odor of cigarette smoke, and the "change oil" indicator was illuminated. On Saturday, February 28, 2026, I returned to the branch to address these issues with the branch manager. The manager informed me of a lack of available vehicles and suggested a smaller alternative. Given that I had rented a full-size vehicle for a planned family trip, I explained my need for a larger vehicle. Despite the circumstances, I had no option but to accept the offered vehicle. While driving on the freeway, the dashboard lights, radio, and all interior illumination unexpectedly ceased to function.

Extremely disappointing and honestly concerning experience…read more I was sent here through a Volkswagen dealership while my car was being serviced, and the entire process was handled poorly from start to finish. First, I asked reasonable clarifying questions about using an Apple Card for the rental hold process since the physical card intentionally has no printed numbers on it. Instead of calmly explaining the policy, the manager - Carlos - became hostile, raised his voice, accused me of "trying to force" him to do something, refused to provide any escalation contact, and ultimately hung up on me. When I returned later to pick up the rental, I specifically requested that the authorization be run as credit rather than debit so my available funds wouldn't immediately be pulled during an already stressful move. Despite that request, approximately $300 was immediately removed from my available balance. Then the rental vehicle itself had a defective driver's seatbelt. I reported it immediately. Staff acknowledged the issue, took it to a mechanic, and then told me there was nothing they could do and no other vehicles were available. So I was ultimately handed a vehicle with a known defect involving the driver's primary safety restraint system and told to take it anyway because there were no other options. The combination of hostile customer service, poor communication, payment handling issues, and being given a vehicle with an acknowledged safety defect made this an incredibly uncomfortable experience overall.

Very helpful and courteous. The entire staff are amazing and cars are always clean when you get…read morethem.

Best cars in town. Really good communication and very respectful thank you for this opportunity…read moreon renting this G63 AMG bad ass.

Thanks to RR AUTOCLUB and their help when needed for making renting a vehicle easy and convenient…read more Every time I'm in LA and need a car they always pull through. Recently rented out an Audi s5 and they brought it right to my door not having to haggle and catch a ride to a rental location. Will definitely book with them again. Shoutout to Juan for making it happen.