Prior to the holidays I needed my upstairs and stair carpet cleaned. I explained that the carpet…read morewas 10 years old and had dog urine odor. Thankfully they were able to schedule me quickly. They first put plastic guards on my woodwork and corners then covered the wood floors. They were so careful and efficient and did the best carpet cleaning I have ever had. Even with its problems it came out looking great. No odor or stains. Thanks to Abe, Dan and Rob for doing such a great work.

They were very professional and up front with the extra charge to deodorize one piece of furniture…read more Even though Kevin was running a bit late he kept me updated on his ETA. The furniture looked awesome and smelled really nice. Kevin also said if after it dried and we noticed some spots he would come back and clean it. I would post pictures if I knew how.

Midlands, AKA JM Construction, rebuilt my deck and barbecue after it was damaged in a fire. They…read moreweren't responsible for the immediate cleanup, but they had to start with a lot of demolition of the old deck, while preserving the substructure and parts that I wanted to retain. The estimator, Ron, worked with me on the initial plan, which ultimately turned out very well. Our project manager did a good job on coordination of labor and materials, but needed some prompting on communication of work schedules. We arrived at a workable solution. I have specific shout outs for two of the carpenters, Antonio and Hector. They are meticulous craftsmen, and did an amazing job of piecing the deck boards together around the original bench supports that extend through deck into concrete footings. Each support had to be templated and then precisely cut into the pricey 20-foot Trex flooring planks. The results are near perfect, down to matching the faux wood grain on the top of the planks. Antonio did most of the framing on the new barbecue island, which required adapting it to the geometry of the original substructure. It turned out better to than the original that was lost in the fire. It is said that a good contractor is one who shows up to work sober and finishes the job. The team at JM is in a league above that, which is why I would recommend them not just to strangers, but also to my friends.

I highly recommend Midlands Restoration for home mitigation. Earlier this year, a bathroom leak…read morecaused damage downstairs. Midlands Restoration handled the mitigation professionally. They arrived on time, identified the root cause, and quickly initiated repairs by removing damaged flooring. Their insurance documentation was excellent. Midlands Restoration worked extremely hard and I was very impressed with their skills, work ethic, and reliable service during the stressful situation. Their direct coordination with my insurance company really helped ease the burden. For any home repair or water mitigation needs, Midlands Restoration has my wholehearted recommendation.

Had a great experience with Floorpro. Hired them to refinish 12-year-old worn hardwood floors…read more The workmanship was excellent; our floors look as good (or better) than when new. The company provided a timely and accurate estimate, sent us a photo of the technician who would perform the work, and then allowed us to inspect and approve the work before settling with them on the bill--all done effortlessly, which is a plus. We heartily recommend Floorpro for any hardwood work. They also do carpeting--and do it well if the hardwood flooring experience is any indication. Give them a call--ask for Larry. He took the time to walk us through the process while giving the estimate, advised us on quarter-rounds (the little moldings where the floor meets the walls), and other options for us to select from. He valued our input but also did not hesitate to suggest other (better?) options where we were uncertain. He made the process simple and effortless for us. And he did a bang-up job bringing the floors back to life. We cannot rate this company too highly.

Floor pro started good but cannot seem to complete the job…read more I am thinking i will need to hire someone to finish up! Very disappointing

Top notch service when things are going really wrong. Rainbow Restoration is the company to call.read more

If you have to use these guys, it means that something bad has happened to your house…read more But you could not use a better company to help clean up after the damage. They were very polite, worked with urgency, and very professional about their business. They came into our home, dried up the area with water damage, and cleaned up after they were finished. I would recommend to anyone with water, smoke or fire damage. Thanks everyone for the help when we needed it the most. Charlie Callari

This company was great to use and extremely knowledgeable. Tyler took the time to explain…read moreeverything and made sure we understood after smoke damage. They are not hard sell, and if you do use them, they have a warranty that lasts 30 years. I was very comfortable with their assessment and advice! Would highly recommend!

Beware of their scare tactic scam. They came into a home I own and told the tenants there was high…read morelevels of mold and the 1500 sf home needed $30,000 in remediation. The report did not state any visible signs of mold, there were no photos and they did not conduct indoor and outdoor air samples -standard practice with honest companies. They did however state that I could file with my insurance company and get a new kitchen. CAUTION: if you have a mold concern do not use a company that does the testing and remediation, it is a conflict of interest. Don't let the word 'mold' scare you, that is their intent, there is mold in every home and most are common molds that we breathe in everyday and are not toxic.

We had a newly installed dishwasher flood out our entire kitchen and part of the great room. I…read morecalled SERVPRO of Dutch Fork in Chapin and the owner responded immediately and accompanied his crew to assess our situation. This was 10 days before Christmas. The professionals jump on our problem immediately, offered advice concerning dealing with the appliance company and store installer- a process that took almost 4 months to resolve! The office staff including Cary and Jessica were awesome and Julie who was in charge of the repairs all were responsive and supportive - kept us up to date on all facets of the process and went that extra mile to help our kitchen become functional again. Chris and his staff receive my highest rating and recommendation.

Extremely unhappy with their business practices. They caused additional damage while tear out and…read moretreatment phase of water damage area in my house. They broke my fireplace hearth and told me they would fix that portion as part of their own expense. After 3 months of waiting for them to complete repairs, I decided to hire a new contractor and told them I only want them to fix what they broke. At that point, I was informed that per their policy, they are not required to fix what they broke. They then told me that they would give me a quote for them to fix what they broke. I find that quite ridiculous that I should have to pay for the damage they caused.