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    Drews Auto

    5.0 (3 reviews)
    Closed • Closed

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    Response quality

    Excellent

    Services - Drews Auto

    Auto brake repair

    Auto engine repair

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    Reed's Import Specialists - Subie

    Reed's Import Specialists

    (13 reviews)

    Amazing service from Mike. I'm from out of state visiting and drove my Subaru WRX 1,000 miles here…read moreand was having a problem with my brakes. Not many shops in town work on Subaru's let alone a WRX. Reed's was fully booked yet they squeezed me in the same day because I would be leaving next week. They were honest and upfront and found the issue and fixed it quickly. They even told me to come back so they can double check before I hit the road again. Outstanding service! I highly recommend if you have an Asian vehicle to stop by and schedule with them!

    Mike Reed is an excellent mechanic and wonderful person--knowledgeable, passionate about the work,…read morealways a pleasure. After decades of taking our cars to Reeds, I still recommend him, but can no longer recommend the shop as a whole because the office manager has become unreliable. I brought in a Toyota for inspection before a road trip. Mike and I spent half an hour examining the vehicle and agreeing on a plan. Then the office manager told me I would get an estimate within two weeks. Two weeks later, the estimate was not ready. She pointed to a stack of other customers orders and told me they were overwhelmed--now another two weeks with a promised call when ready, with work starting a month after that. Three weeks later, no call had come, so I stopped in again. The estimate was still not prepared. I was told it would be another week with a promised call when ready. I never received that call. After all those weeks I waited and time invested, not once did management show basic concern or offer an apology for the delays and unfulfilled promises. I found a new import shop who gets me in within days, communicates directly throughout the work, and texts me updates and progress photos--game changing difference in service. I'll miss Mike, but not the office runaround. It all worked out though--I now get quicker, friendlier service elsewhere.

    Drews Auto - autorepair - Updated October 2026

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