I was pleasantly surprised by how easy it was to work with DC Plumbing and Drain Service. My…read morepartner requested an estimate for garbage disposal removal and replacement on Yelp and received a quick response with a reasonable quote and availability within 48 hours. The work was done quickly and because we had provided pictures of our original garbage disposal, the team was able to show up with a replacement rather than making us wait. The whole process took less than 3 hours and the work site was cleaned before the crew departed. I was thoroughly satisfied with the quality of the work and am planning to seek DC Plumbing and Drain Service's help for my future plumbing and drain repair needs.

James is very responsive; however, if I could give Jeff, the plumber, a negative star I would do…read moreso. I made it very clear that my sink needed to be snaked. I made it very clear that the technician bring a drop cloth to place over my hardwood flooring, towels to wipe up water, and a bucket/pan to place underneath the sink to catch any water. This should be standard of any plumber that shows up to any home. No customer should have to tell a plumbing company this. None of these items were brought by the technician, Jeff. Instead, Jeff just showed up with a very dirty and rusted snake in a contractor bag, the smallest of rags, and no pan/bucket. Jeff dragged the dirty snake all over the hardwood flooring, ended up using my tenant's towels and pan - and he was slower than molasses in doing the job...he kept taking breaks while on the job. My tenant actually took the pan of water to the bathroom to empty in the toilet. Jeff failed to connect all of the snake together the first time - so he had to snake it a second time and add more links to the snake. Horrible experience. Just horrible. I will never again be using or recommending this company. I feel I was ripped off when it came to the amount charged as well. The high ratings shown do not reflect my experience at all. I don't like to give negative reviews - but I feel this one is definitely needed.

I cannot stand the former owner of this house. Sam's Plumbing has come to my rescue because the…read morepast owner left behind pipe corrosion, a leaky outside hose (the second one doesn't work), old valves that's hard to turn, and an old pressure control mechanism. They did an excellent clean job at a great price and I'm super satisfied with the service. I will definitely be calling back for additional repairs that the former owner refused to fix! Thanks again for making my day on this rainy Monday!

Awesome. Not only got the job done - he found the unexpected hidden issue which was quite…read moredifficult to find!

Business owner was honest about the job and pricing. He also kept me updated on arrival timing…read more Would recommend.

My kids bathroom had a leak that came down into my kitchen. I called on a Saturday morning and…read morereceived same-day weekend service at no extra charge, which was a huge blessing. The service was phenomenal, and our plumber was super knowledgeable. Fixed the issue in one visit! Additionally, the owner wasn't just about making money but building a great reputation of service, which is rare and goes a long way. Price Wise- The prices are not unreasonable, which is why I will be a repeat customer. We're super grateful for the work done & wont hesitate to call them again!

Incredibly responsive and quick, and had the job completed only a few days after I first reach out…read more Highly recommend

We have used Capitol Handyman for multiple renovation projects and will 100% keep going back to…read morethem as needed. They have helped us completely renovate two bathrooms with custom showers, cabinets, and non standard tiles, retiled and painted our basement, painted our staircase wooden railings, and installed marmoleum flooring in our kitchen. Each time, David came up with creative and viable options for us, advised and accommodated us on any custom requests, kept us up to date on timeline, and made sure to check in with us on any decisions as the project evolved. David's crew is also very skilled, professional, courteous, and meticulous. They all have a very high sense of quality as evidenced by how well the tile fitting and flooring came out (we live in an old row house so nothing is straightforward). David also has a network of special contractors that he pulls in for special tasks (like installing a glass shower door). Their pricing is also reasonable , especially considering the value and peace of mind you get with David and his crew's professionalism.

Excellent work done replacing one of my shower faucets and installing a new shut off valve…read more Couldn't be happier with the quality of the work. I would highly recommend!

They are professional, punctual, knowledgeable and do good quality work. I very much respect the…read moretechnician, but the problem appears to lie with the company's practices and fees. The main problem and downside is that they are very expensive and overcharge. Despite the Yelp page saying that the company provides a "free estimate", I was quoted $49 for the technician to travel. In addition, if I had not chosen to go ahead with the repair, the company would have charged me an additional $150 diagnostic fee. Essentially, despite the yelp profile stating a "free estimate", it will cost you closer to $200 to get a quote. I see this as false advertisement. In addition, when the technician concluded that the problem was the capacitor, I received a final quote of $600. When I googled the price of the same capacitor online, the price range was in between 75$ - 150$. Essentially, they are charging a premium of at least $450 per replacement for a single part (capacitor). Despite their professionalism and quality work, I do not recommend this company for the reasons stated above. If price is not a concern for you, and you would rather pay twice the market value for a job then you should definitely choose them. EDIT: I actually googled the price of a capacitor and offered to buy my own. I was told that by the technician that if I purchased my own capacitor that the company would not install it. In conclusion, they did not address any of my concerns. Unfortunately, after reading the other bad reviews, there seems to be a consistent pattern of discrepancies between what they tell customers and what they instruct technicians to say on site. Making an honest living is so much more rewarding than making it dishonest living.

Our clogged pipe caused a small flooding on Saturday night and the service arrived as early as…read more7:30am on Sunday, and everything was fixed really fast. Super happy about how the problem got resolved.

Zivko is my go to with all things plumbing. Responds fast, explains the process, and only repairs…read morewhat is neccesary. Have worked with him both in my own home and a rental and only use someone else if he is not available. Pricing is appropiate as well.

Best service! Found them on https://dmvprofile.com/ -- fast and professional.best serviceread more

Man has me totally mixed up with somebody else. See my initial review including estimate I was…read moregiven. They never did any work for me because of outrageous quote. Not sure why he gives a response 2 years later that has nothing to do with installing a single faucet that was furnished by me.

They saved me at the nick of time! My outdoor drain had clogged and the basement flooded because of…read moreit. We were literally 1 hour from another storm and these guys swooped in, unclogged it, and gave me such a great price. SAME DAY! These guys are my new go-to.

Came home Saturday night from a two week vacation to discover significant water damage from an…read moreunidentified source. Brahim, the owner, took my call late Saturday and came out early Sunday morning. He quickly found the problem and fixed it. That quick work made it possible to move on to remediation quickly, and allow us to turn our water back on.

Steve and his team were amazing. I needed a water heater installed in a very cramped portion of my…read morebasement. Firstly, when I called Excellence, I got an estimate within hours. Scheduling the work was simple and they agreed to come in 2 days. They showed up on time and got right into the project. Within hours it was done, at a very high level, and the Excellence team explained all of the adjustments I could possibly need to make. Part of the work was to take away the old hot water heater, but there was no room on the truck. So, Steve called another one of his team in the area to come get the old unit and haul it away. Great customer service, and I'd highly recommend Excellence for you plumbing needs.

I hired Excellence Plumbing because I had a leak in my ceiling and thought that it was coming from…read moremy upstairs bathrooms. They suggested it might cost $150 to fix a leaky toilet. They came out and agreed it might be the toilet valve and flapper in both upstairs bathrooms, but also my tub needed to be recaulked. So they charged me $425 to replace both valves and "caulk my tub". This was the worst caulking job I have ever seen - I could have done a better job myself. They didn't even bother to remove the old caulk, they just recaulked over some of it and did a terrible job at that. See the attached photos. I asked for a receipt breaking down the labor and parts because that seemed incredibly high for what was done and they refused to provide one for over a week. They came out to "re-do" the caulking job and again did a terrible job. I was then told that they didn't really do caulking and that this was just a courtesy. Yet a courtesy that they charged me an arm and a leg for. Incredible. I again asked for a receipt and he said he would email me one and drive off. They also said my water pressure was probably just a city issue. I spoke to my immediate neighbors and their water pressure is fine. So it was clearly a plumbing issue. These guys are ridiculous. Did a terrible job and gouged me. [edit: STILL NO RECEIPT! $425 for two toilet valves and a terrible caulk job on part of my bathtub]

Champion Plumbing and Drains deserves every one of these five stars! I had an emergency with my…read morewater boiler over the weekend and called expecting an expensive emergency service visit. The owner personally answered the phone and took the time to patiently walk me through troubleshooting the problem. His guidance helped me resolve it and saved me a $450 emergency service call! What impressed me most was his kindness and honesty. He didn't ask for any payment--he simply wanted to help. Instead of immediately scheduling a paid visit, he shared his knowledge and helped me get things working again. That level of care says so much about a business. He was knowledgeable, patient, generous with his time, and an amazing person to speak with during a stressful situation. I'm incredibly grateful for his help. If you're looking for a plumbing company that treats people with respect and puts customers first, I highly recommend Champion Plumbing and Drains. They've earned my trust and will be my first call for future plumbing needs. Thank you for going above and beyond!

I called Champion Plumbing & Drains on a Sunday for an emergency visit for an actively leaking…read morewater heater at a tenant occupied rental property. At the initial visit, the technician/owner diagnosed the tank as rusted and leaking from the bottom and said it needed to be replaced. Champion quoted me $3,250 for the replacement and scheduled it for Tuesday. At the emergency visit, the gas to the heater was shut off, but the water supply to the leaking tank was not isolated. The heater kept dripping and wetting the carpet outside the closet. I called the owner, Gus, because I was trying to understand why the water had not also been shut off and how my tenants were supposed to safely use the plumbing while waiting for the replacement. My tone during that call was information collecting, not accusatory. I was trying to understand what had been done, why the tank was still leaking, and how to minimize additional damage. Gus became defensive and told me, "I never told you I turned the water off." I was not blaming him. I was asking a pretty basic question about an active leak. It was Labor Day weekend and during that call it sounded like he was at some type of social event and did not really want to be bothered. I understand it was a holiday weekend, but I had paid $200 for an emergency visit and was dealing with an active leak at a rental property less than 24 hr after the visit. At the end of the call he abruptly hung up, and right before it disconnected I heard him say, "fucking people." The replacement was still scheduled for Tuesday. He knew I had three tenants in the property and that they effectively could not use the water at all because running water was making the leak worse. Tuesday came and the scheduled arrival time passed with no one showing up and no communication. I reached out asking for an ETA. Only then was I told they were fully booked and had to "pass on the opportunity." No rescheduled time was offered. When I later followed up with Gus through Yelp asking why they no showed and why he could not even give me another appointment time, his response was, "that's on you my man I don't deal with rude people." I completely disagree with that characterization. My tone had been focused on gathering information about the leak and how to manage it safely, not accusing him or his company of anything. If he decided after our phone call that he did not want the job, that is fine, but the professional thing to do would have been to tell me before the scheduled appointment. Instead, they just did not show up and I had to reach out after the appointment time had already passed. To their credit, they did refund the $200 emergency service fee. I had to find another company to do the replacement. Unfortunately they could not do it until Friday, so my three tenants were left without usable water for several more days. That company also only charged about $2,600 for the replacement compared with Champion's $3,250 quote. After all of this I went back and read the negative reviews more closely and wish I had done that first. There are multiple reviews describing similar experiences with the owner becoming defensive or offended when customers ask questions or raise concerns. After my own experience, those reviews made a lot more sense. They did correctly diagnose the failed water heater and they refunded the emergency fee, but the way everything was handled after that was unacceptable. Scheduling an urgent replacement, not showing up, not giving any advance notice, knowing three tenants were without water, then telling me "that's on you my man I don't deal with rude people" because I asked questions about an active leak is not how I would expect a professional company to operate. I would not use them again.