I was pleasantly surprised by how easy it was to work with DC Plumbing and Drain Service. My…read morepartner requested an estimate for garbage disposal removal and replacement on Yelp and received a quick response with a reasonable quote and availability within 48 hours. The work was done quickly and because we had provided pictures of our original garbage disposal, the team was able to show up with a replacement rather than making us wait. The whole process took less than 3 hours and the work site was cleaned before the crew departed. I was thoroughly satisfied with the quality of the work and am planning to seek DC Plumbing and Drain Service's help for my future plumbing and drain repair needs.

James is very responsive; however, if I could give Jeff, the plumber, a negative star I would do…read moreso. I made it very clear that my sink needed to be snaked. I made it very clear that the technician bring a drop cloth to place over my hardwood flooring, towels to wipe up water, and a bucket/pan to place underneath the sink to catch any water. This should be standard of any plumber that shows up to any home. No customer should have to tell a plumbing company this. None of these items were brought by the technician, Jeff. Instead, Jeff just showed up with a very dirty and rusted snake in a contractor bag, the smallest of rags, and no pan/bucket. Jeff dragged the dirty snake all over the hardwood flooring, ended up using my tenant's towels and pan - and he was slower than molasses in doing the job...he kept taking breaks while on the job. My tenant actually took the pan of water to the bathroom to empty in the toilet. Jeff failed to connect all of the snake together the first time - so he had to snake it a second time and add more links to the snake. Horrible experience. Just horrible. I will never again be using or recommending this company. I feel I was ripped off when it came to the amount charged as well. The high ratings shown do not reflect my experience at all. I don't like to give negative reviews - but I feel this one is definitely needed.

I had the pleasure of working with this company; and let me tell you...I highly recommend. The…read moreprocess was quick, convenient, and transparent. There is such a value in working with an honest responsive company-- it's a breath of fresh air! They explained the process thoroughly and walked me through every step. I will definitely be sending referrals to Durance and using them moving forward. STELLAR WORK!

I received a full refund of my $262.50 diagnostic fee from Durance after posting my original…read morereview, so adding a star for doing the right thing. That said, my initial experience was not ideal, so if you decide to contact them make sure you double and triple check on any/all potential fees prior to scheduling a visit (which goes for any contractor that visits your home).

Wow!!! We had a wonderful experience with this company!! Zico is so knowledgeable, knowledgeable…read moreprofessional, functional, and easy to work with. We recommend Payless Plumbing without hesitation. We are so happy to have found a plumber we can trust and depend on!!

Water heaters last about 10 years, Zivko, from Payless Plumbing installed my last water heater 10…read more1/2 years ago. I remember that Zivko was one of my first 5 star reviews for a service industry. Zivko's professional hard worth ethic and dedication to the industry has kept his 4.8 star review status over the last decade. He arrives on time, works hard, and sells quality products. He has reasonable and competitive prices. He even helped me with a problem not related to the water heater. That is service above and beyond. Zivko, is so pleasant and easy to work with. He does a great job and I have the utmost confidence in his company and his work. I highly recommend him.

I'm very pleased with the service that Saul provided and would definitely use Tim Whistler Plumbing…read more& Gas Fitting in the future. There was an initial mixup about the appointment time, but that was soon sorted, and Saul contacted me prior to his arrival and arrived on time. Quickly getting to work, he identified the problem with our gas insert. He was able to fix the immediate problem to return it to working order and then explained what was happening and why. He also provided what next steps would be for a more permanent solution. It was a very professional, friendly service call.

We needed some gas lines redirected, and Whistler was available quickly and offered a free quote…read more The employees were friendly and professional and pointed out some issues and made relevant suggestions. The work was agreed upon after we received the quote, and the service team were prompt and did an excellent job. These folks seem like honest businesspeople who don't try to upsell you. For disclosure, I also checked with Roto Rooter and they suggested a quote of $6,000 to redo everything, which was completely gratuitous. Roto Rooter was also incredibly rude over the phone and during my appointment window asked me do I still need someone to come out.

NOT TO CODE! had him install a new hot water tank, furnace, and AC in 2022. Only the AC was…read moreinstalled to code according to the company I called in 2024 to fix the broken hot water tank. It will be cheaper to replace the entire brand new hot water tank than to bring the existing one up to code.

Bob did an amazing job troubleshooting my HVAC at a reasonable price with great customer service!…read more HVAC was acting up. Ultimately, it needed a full replacement. It was not under warranty. Quotes were obtained via Yelp from several local HVAC vendors. Original in-person diagnostics was obtained from a large HVAC company, also. They were priced too high and lots of upselling. Bob had a great price and diagnostic service was prompt, which was far superior than the rest. He was swift in ordering the new HVAC unit. He even assisted with the home owners insurance process, as he's a subject matter expert. He personally installed the HVAC with one of his other assistants. It's running smoothly, as we checked heat and cooling. He gave pointers, as well. I highly recommend Bob. Support this small business. Best prices and superb service in the Arlington area. No price gouging here. Just honesty and reliability, at an awesome price.

I am extremely satisfied with the service provided by Drain Fighter Jetting & Drain Cleaning…read moreService. They responded very promptly and arrived exactly at the scheduled time to begin the work. They skillfully resolved a complex drainage issue using modern equipment. After completing the job, they left the entire area something that is truly commendable. The staff members were very polite, professional, and responsible.

Super grateful for the excellent service regarding the toilet leak in my guest bathroom. I…read moreappreciate the quick turnaround time.

I cannot stand the former owner of this house. Sam's Plumbing has come to my rescue because the…read morepast owner left behind pipe corrosion, a leaky outside hose (the second one doesn't work), old valves that's hard to turn, and an old pressure control mechanism. They did an excellent clean job at a great price and I'm super satisfied with the service. I will definitely be calling back for additional repairs that the former owner refused to fix! Thanks again for making my day on this rainy Monday!

Incredibly quick response and repair of a leak in our copper pipe, and the quote was very…read morereasonable. Will definitely be using their service again if we have future plumbing issues!

David is great!! He goes above and beyond to address the root of the problem. I am a very happy…read morerepeat customer.

I endorse David's services as both a professional plumber and handyperson. He repaired a serious…read moreleak from my bath tub, replaced the bath drain/stopper, replaced several sink pop-up drain assemblies (including P trap and sink drain/stopper), reinstalled a bidet attachment, and installed two Toto toilets. He also patched up the kitchen ceiling where the tub leakage caused damage. David is consistently responsive, reliable, and professional. He may not be the cheapest, but he is transparent about pricing as well as risks he uncovers along the way behind the walls and floors, and he stands behind his warranty. After dealing with several unresponsive plumbers, I feel grateful to have his help!

Needed a water expansion tank replacement and a t&p valve replacement due to a small, but…read moreaccumulating over weeks, water coming out of the relief valve of the water heater, onto the drain pan. The tech came and also found that my main's water pressure was too high and tightened that valve for me free of charge. He also sealed a condensate line that was loose and dripping condensate onto the garage's floor, for free. He was quick, friendly, and answered my questions on maintenance Was able to get an appointment for the next day after I called. The price was fair as well.

Gus, the owner, is a good guy. I requested a plumber as my downstairs toilet was leaking and…read morebacking up into the shower. He immediately knew the problem was that the main sewer line needed to be snaked, and he sent someone out. That technician claimed he could not find parking and left. I reached out to Gus, who apologized and personally came out to take care of the problem. This is excellent customer service. What could have been a bad situation and review turned into a positive experience. But the initial technician needs a talking to. The price was high, but given the urgent nature and the fact that it was resolved the same day, it was worth it.

Ben responded to our inquiry really quickly and came out here within the day. He was thoughtful and…read moreknowledgeable in assessing the situation, and helpfully explained and talked through the project. His estimate was not the cheapest, but it was a reasonable price. The work was done well, relatively on time, and with minimal interruption. When an issue arose during the project, Ben was quick to respond and come over and work through the issue. While he was here, I had an (easier) plumbing issue come up and he looked and fixed that too. I would use Ben again for all my plumbing needs.

Incredibly disappointed…read more We made an appointment on Monday to get a toilet installed that Friday ahead of having guests stay with us that weekend. We received an email late Thursday saying they needed to cancel and couldn't reschedule until the following week. They offered no explanation and because the notice was so late we couldn't find an alternative option. They also didn't pick up the phone when we called after receiving the email. Terrible customer service.