Been with Patty for many many years, and love her facility, grooming and boarding services…read more Knowlegable and compassionate staff, good value, and trust-worthy!

We have been taking our dog there for years . Very caring staff . Clean and safe facility . Patty…read moreputs in a lot of effort . Lots of room for the dogs . Our dog gets excited upon arrival . Also good overnight boarding .

terrible people who let dope heads park next to they building for 2 days which it has no parking…read moresigns nowhere had my stepdaughter car towed that was only there for less than 6hrs there is curbside parking so thank you for 300 dollar tow bill same way yall called the tow company you could have came nxt door an said hey can you please not park there but it'll be simpler to put up a damn sign but these meth heads can park there for 2DAYS NO ISSUE HMMM

Very polite and caring groomer and I believe owner of the business. I would recommend her services…read moreto others. Additionally I found her prices to be affordable.

Did both my dogs For about a year durning that time after…read morebathing they never smelled clean after a few grooming said one was getting aggressive still groomed then said both were nipping and if I wanted to continue it would cost a extra 25 each above the grooming cost. Needless to say I quit using them

Dunkirk NY PetSmart Grooming Department was very pleasant and helpful from beginning to end. Our…read moredog Sable had a bath and nails trimmed by Amber and Asher today 6/8/25 and they both did a fantastic job ! Gentleman Cashier on checkout was also very pleasant. Thankyou all very much !

Very very satisfied as always with Kathies doggie detailing! Kayla does a fantastic job with my…read moregrandma's dogs, for a great price! 10/10 forever recommending this shop!!

Kathie has been my groomer and boarding choice for several years. She is kind, caring and has taken…read morea compassionate action trip with me, as well as vet visits. What a sweetie she is - thru all my bratty bichons & a snuggle bug shitzua...she been my favorite and the real tell - even Abby Lamb loves her

Amber isn't just good - she is awesome when it comes to transforming a working GSD into a show dog!…read more You'd never believe that this young and truly knowledgeable dog groomer could turn your pooch into a soft and beautiful - and yes - even smelling good dog! That's Gus Gus in the picture - complete with his masculine bandanna and though he looks like he wants to go home NOW - he was a star for Amber during his trip to the doggie spa. After a few minutes of talking with Amber - she's ready to take on Stella - our not so friendly GSD - we will post some additional pictures after her day next month!

Amber does a great job with my little schnauzer. She is quick and my pup always looks great after ,…read moreand all for a very reasonable price.

Amazing customer service and support. They were so good with my tabby cat, Thomas! He also loves…read moretheir homemade catnip toys!

There aren't enough stars for 9 Lives Holistic! Nico Suave had the time of his life! He's never…read morebeen cleaner, or had smoother knot free hair! This place rightly books up fast! So be sure to get an appointment on their books ASAP! Our kitty was so happy and relaxed, he slept for days!!!

10/10 Kayla always does a fantastic job with my fur kids. She shows an exorbitant amount of…read morepatience and understanding with my nervous boy. Definitely recommend her to everyone I know.

From the owner: My salon is my pride and joy! I have a deep love for animals making all my appointments focused on…read morethe compassion and comfort of the dog. My passion for dog grooming makes the groom go by very fast while keeping quality. All grooming is done on a one-on-one to ensure your pup has my undivided attention!

When we arrived, which was later than expected because we were from out of town, wanted to try a…read morecloser boarding facility to where we were traveling, and my work didn't allow me to drive up early enough the night before to make the required drop off time - which is not flexible even though they have 24 hour staff, so I was charged $135 for a night my dog didn't stay - my dogs room reeked of pee and was filthy. We had a trip planned so we had no option but to leave our dog there and hope they would clean the room for him. I felt awful and unsettled as we left. While on our trip, we had a family emergency that required us to cancel a night early and head back to where we live. I expressed this to the front desk, who said because I couldn't get my dog by 4:00 PM (or 4:30 PM - something insanely early) I would be charged a $125 fee for picking up "after hours" - this was not communicated to me previously, and I was told by multiple staff pick up by 6:45 would be fine to not incur a fee. Keep in mind - they have 24 hour staff - so I don't know why I would even need to be charged a fee for getting my dog early when there is staff there that can check us out. I was also charged another $135 for the night my dog did not stay. We had no options, so for 3 days and 3 nights, I paid over $1,000 for my dog's stay. Our dog was also supposed to be groomed on his last day, but was groomed a day early. We gave very specific instructions that he needed prescription shampoo used - which we provided - and they ignored that completely which led to my dog now having hotspots we have had to deal with since returning home (and dealing with our family emergency). The front desk staff was so sweet, and lamented and agreed with my outrageous bill, and stated that "they even charge me to board my dog here and I work here." Yikes. After communicating my disappointment with all that had transpired, I got a $30 credit to my bill for the dirty and pee-filled room, and a $110 refund for messing up the shampoo. That is it. $140 back on an over $1,000 bill. Yes -- many of these issues were in the fine print of the agreements you sign to board your dog - so there is little I can do about it, but I feel it is important others know about these fees and charges. I board my dog at very reputable pet resorts where we live (Pittsburgh, PA) and nothing has ever been this expensive, nor have the staff ever been this difficult or not accommodating. We will not be back.

Please do not board your Pets here!!! was routinely using their services because my dog seemed…read moreexcited to go back and seemed happy when we picked him up but we've had some sort of issue every time. Most recently we were texted photos of our dog bleeding and told to pick him up and take him to the vet, they said they didn't know what happened or when, but they noticed "a little bit of blood". I got there about an hour later (the fastest I could get there) and they did nothing to stop the bleeding, they moved him to a different enclosure and I could see that both enclosures were covered in bloody paw prints. They said they assumed he cut his paw on the chain link fence, and said that if we want to prevent him from getting cut in the future we could "upgrade" him to a smaller room with a glass door. A total extortion, your dog is at risk here of intentional neglect so they can up charge you to the next room. We took our dog to the vet to get his paws fixed and they found out he was bleeding from 5 different cuts on his front paws!!! Not just a one time cut, multiple, deep cuts in different directions. I called to tell creature comforts this the next morning and ask they check the enclosure my dog was in for anything sharp before allowing another dog in there, because obviously all of these cuts didn't come from a standard gate. I was not asking for anything from them, just trying to protect another dog from needing stitches and sedation. And I was met with the most hostile employee "Dave". What a horrendous person, no compassion, told me it was my fault it happened and that I should have upgraded my dog (who had been in this same enclosure without needing stitches 6 times before) to a nicer room, and that this was a standard issue for dogs to intentionally hurt themselves. So unless you want to pick up your dog bleeding and be told it's your fault, don't board your dog here. Truly terrible response to this situation. Predatory practices, and that they let my baby bleed for an hour without trying to staunch the blood is crazy. I plan on reporting them for animal neglect.

I took my 5 month puppy here today to be groomed for the first time. She did a great job & was…read moreextremely efficient & friendly!! I would definitely recommend this business!!!