Our sink is cracking, the towel bar is falling off the wall, the shower handle has come loose and the plumbing is still not right.

Where do I even begin.... we started our job in 2016 and three years later, we have open permits that cannot be closed because of violations, we have a non working bathroom, our floating floor nailed to the subfloor, and luckily a judgement against them. I know of several other unhappy customers so do your homework before hiring these con artist. Mike charged us for a mid priced remodel but used the cheapest Home Depot fixtures. We expected quality craftsmanship and what we got was a lot diy corner cutting. I've worked with many contractors and service people .... working with Dreammakers Bath and Kitchen of Lansing/ Mike Fischer Builders was hands down the worse experience of my life. To date, we've spent over $20k fixing his shoddy work and I'd say we'll need to spend another $40k getting everything to code. So disappointing! And this is just the tip of the iceberg regarding our experience. During mediation, we had to hire experts to assess the flooring. His expert agreed with our expert that it was an installation fail and Mike still refused to make it right. We had to spend thousands on lawyers fees to get him to do the right thing. Now we have to spend thousands more repairing our home. Our master bathroom has to be gutted because it wasn't sealed properly. Our tub doesn't work because it was not installed properly. Over 2000 square feet of expensive eucalyptus flooring has to be removed because it was not acclimated or installed properly and the warranty is void because of his negligence. He didn't finish the hvac. We found ducts that were not closed off during our hvac reconstruction, essentially we were heating the walls and basement ceiling. He left holes in our basement where they removed plumbing. There were tiling issues, pencil marks on walls, incorrect countertops installed, dented cabinets that they refaced with cheap plywood. We gave Mike close to a year to rectify before we filed suit against him. Update #1: recently, we discovered water coming through our ceiling from our attic. We had a specialist go into the attic to see why or if we had a roof leak. Nope!!! Mike Fischer had vented our exhaust fans from our bathroom directly into the attic, not venting it through the roof and out of the house. As result, it created damage to our attic and roof. Another $30,000 repair due to mikes complete negligence and incompetence. Please please do yourself, your home, and your money a favor and don't hire these scammers. read more

Discovered after a few years that my new tiled shower was poorly built and now will have to spend thousands to repair so it doesn't continue leaking into my basement and cause even more trouble. The shoddy workmanship of DreamMakers will only leave you with nightmares! read more

I had a small kitchen remodel done. They promised me craftmanship and quality, Home Depot could have done a better job. It took over 5 months to complete even though everything was on site from the get go. I lived in dust and disarray with no consideration of my time, they never worked more than a couple hours a day, often still here when I returned from work. I have been spending all my time since trying to undo all the problems they left. I have never left a bad review before but I am out a lot of hard earned money and still spending to fix what they were supposed to have fixed. Terribly run company. read more

The start of the project was not bad. Granted I had some red flags when I felt pressure to sign the contract right there and could not take it home to look over. Mike is a great salesman. He probably could almost sell snow to an eskimo. HOWEVER, the quality of work and delivery of service is not his strong suit. Once we signed the contract we weren't given very much notice to start the demo (to save money we were doing a large amount of the demo ourselves). We were told that if everything went right our project should be done within 7 weeks. Okay, I am a realistic person. These things are notorious for not going smoothly so I doubled it with my expectations of the time estimate. Well instead of 7 weeks (or 14 as I doubled the time estimate) it took 27 weeks! Dream Maker started our project on March 11th. The project started out okay but they were not there every day or all day. I could over look that if it hadn't taken so long. Things kept getting delayed (counter tops, etc). In June--yes they were still working in June--my husband went from being a healthy man to deathly ill almost overnight. He was admitted into the hospital on June 20th and was there for 11 weeks. At this point I was ready for this kitchen to be DONE and it was not. Now I had to also deal with a life threatening illness of a spouse. I did not want sympathy or special treatment from Dream Makers, honestly all I wanted was for the project to be done so I could focus on my husband. While Mike denies this, I truly feel Dream Makers took this as a way to cut and run on the project. A week after my husband was admitted into the hospital (in ICU on a ventilator), I came home after a long day at the hospital to find the spare key on the kitchen counter. NO NOTE--NOTHING but a long list of things that still needed to be completed. My dishwasher wasn't draining; floor was horribly uneven, cabinet doors uneven, subfloor showing due to flooring not laid close enough or under the trim in public places, etc. Two days later (a Friday) Mike called and let me a voice mail asking for the rest of the $$. He called me again on Monday since I did not have a chance to call him back on Friday (at this point I was spending 12-14 hours a day at the hospital). He acted like I was avoiding him and he needed to get paid. I left him a message stating that I wasn't avoiding him but wasn't going to pay him until the job was completed. I did not hear from him for another 15 days. Long story somewhat short, it took several phone calls, emails (at first Tammy was very nice but when I would not be pushed around she got short and acted like she was doing ME a favor), and a week of trying to get ahold of headquarters in Texas to get Mike to take me seriously. I had to have a meeting with him where he agreed and talked over me. Tryied to say they weren't completely done but wanted to get paid. I gave them the 2 days they wanted to finish up. Each day they fixed something; two more things would then need to be fixed. I went as far as to see a lawyer who informed me unless I could get someone reputable to write a report on what they did wrong, why it was wrong, how much it was going to cost to fix, and put their name on it, I didn't have much of a case due to being hard to prove. I did have some contractors come out and review their work. No one wanted to put their name out there. However, all of them did say, it was a messed up job--especially the floor. To fix the dishwasher, I ended up contacting Sears (where it was purchased) to send someone out to repair it. The hoses were all hooked up wrong and bunched in the front near the door. Repairman said that I was lucky. If I hadn't of called him, the hose would have been pinched everytime I open the door causing a leak that would ruin my kitchen within 3 months. While Dream Maker FINALLY came back to finish the job, they told me they needed two days--suprise--it took 5 days. One thing to make note of: Mark-the carpenter who did most, if not all of our remodeling, worked most of the time alone. He is also Mike's cousin. I thought Mark was a nice guy but he is very shy and seemed like he didn't want to give us bad news or communicate well. Mike disputed the fact that I do not believe Mark to be a carpenter by trade. All the trim work and wood work needed correcting. When I mentioned this to Mike, he defended Mark and acted like I just didn't know what I was talking about. I was the one who talked my husband into giving this company a shot. They are in Old Town and I was trying to support a local business. Guess I made a mistake that I have definitely learned from. Will NEVER use them. We are looking to remodel our bathroom and entry way. What baffles me is, they knew that was our next project (along with patio next). If they had done right by us, they could have had a lot more business. Lesson learned. read more