I'm incredibly disappointed and honestly heartbroken over an experience I recently had with Hub…read moreHobby regarding my Traxxas T-Maxx/X-Maxx RC truck. I dropped the truck off for repair, and while I understood repairs can sometimes take a while, the process took a very long time. Eventually, I received one phone call letting me know the repair had been completed. Unfortunately, after 90 days of not picking it up, I later learned that the truck had been surrendered. What's hardest for me to understand is that I never received a second phone call, voicemail, warning, or any kind of notice that my truck was about to be surrendered. Not one. What makes this especially frustrating is that over the years I've received numerous phone calls from the store over much smaller things -- special-ordered parts, minor items, and other routine pickups. So it's difficult for me to understand why there wasn't more effort made to contact me over something worth nearly $2,000 and carrying so much personal value. This hobby store means a lot to me personally. My late father used to take me there when I was younger, and some of my best memories with him came from spending time there together. These days, I love bringing my own two children there and sharing the same hobby with them. That's why this situation feels so devastating. It wasn't just an RC truck to me. It represented years of memories, time, money, and something meaningful I shared across generations of my family. I understand businesses have policies, and I'm not trying to attack anyone personally. I just truly wish more effort had been made before permanently surrendering something that clearly meant so much to a longtime customer. I still hope there's some way this situation can be made right.

Customer service is great, pricing is fair and you can certainly find some bargains. Nearly every…read morehobby is covered... we come here for sci-fi models! They also have a rewards program so you earn points for every dollar you spend.

This is a great place to look for anything you need…read more I can usually find any old random thing here before having to go to a big box store. The staff is super nice and knows if they have what you need over the phone most of the time. I have brought my kids to just see all of the stuff and they are always amazed. They have everything from small electric motors to packs to dowels that fit Ikea beds to rubber chickens, iPhone cables, and military gas masks. Seriously they have everything. Check them out when you need an odd thing or just for a fun place to shop for odds and ends.

Super fun to sift through all the unusual stuff- and to get a good laugh at the descriptions the…read morestaff put on things. You can't beat tit prices. Service was friendly and helpful.

Breck has been in the coin and stamp business for decades. He also buys gold and he gave me a fair…read moreprice on some old gold jewelry. He's retiring next year so take advantage of his expertise while he's still in the business.

Stumbled upon this real small shop in the upper floor of the VFW building. Not much for signs or…read moreadvertising but when I went in the owner was very helpful and knowledgeable. Looking through his small amount of inventory he had out it was quite good. Some very unique pieces at some comparable prices. Old school collector who knows his business.

Fun experience here. Toys that'll take you back to your childhood and introduce you to new items…read moreyou'll enjoy as an adult. Staff are warm and willing to show/help/talk about your needs. A table with a puzzle on it, staff asking if you'd want to enjoy it, lets me know the store encourages community (its like your local comic book store in a modern mall) Puzzles from ceiling to floor, can't run out of options there. You also can get your playing card hobby started here, large selection behind the cash register. You can get lost here at any age. I'm coming back for more

They have seemingly the largest selection of board games in the area, and friendly staff. I've…read morebeen given great game recommendations by the staff here. If the store is slow, staff seems willing to teach you games with their demos. The tables seem to be used for events often too, but I'm not sure how large they are.

It's Michaels. On a good day, the people who work here are undertrained and 16. So yes, the…read morecustomer service is not out the door. And their curbside pick up is actually come and ask for help service. Oh well. It's a bunch of craft supplies. That's why youre here. Too many stupid sales and coupons might make you wonder if youre ever getting the best price or if you're a sucker but at least you doing something crazy with your life and not supporting other companies that suck so much worse.

Definitely not my favorite Michaels location but I will say for the most part they are usually…read moredecently stocked and organized. When I stopped in over the weekend they still had a ton of Christmas clearance items. So far i've been liking new spring items but the prices have gone up A LOT and they hardly offer coupons anymore so that's a huge turn off to shop here. I've been doing diamond art forever & it's going viral now, so kits were pretty much sold out but the prices of those have also increased quite a bit.

If you are looking for Pokémon products. Look no further than Ultimate collectibles. This shop has…read morequickly become my go to shop in MN (I basically find myself here weekly to pick something up!) the employees are knowledgable but not pushy, the prices are great, and they have an amazing collection of both single cards and sealed product. My wife and I love to spend some time looking through their various binders and always leave happy. 5 stars!

Don't buy here. I…read morecalled about three weeks ago to ask about Pokémon Scarlet & Violet single booster packs and was quoted $8 per pack. That's above MSRP, but still reasonable if you can't find them at retail. Yesterday, before making the 30-minute drive, I called again to confirm prices. I asked about Prismatic Evolutions, Pokémon 151, and Scarlet & Violet. The employee knew some of the prices himself but asked a female coworker to help with and confirm the others. I could clearly hear their conversation over the phone. Between the two of them, they quoted Prismatic Evolutions at $15 per pack, Pokémon 151 at $30 per pack, and Scarlet & Violet at $9 per pack. After confirming the prices, the employee repeated them to me, so I made the drive based on the information they gave me. When I arrived, the Scarlet & Violet packs were marked $12 each. I told them I had literally just called and was quoted $9 per pack. Instead of acknowledging that the wrong price had been given over the phone, the female employee denied that anyone had ever quoted me $9 and even claimed that no one had spoken to me on the phone. That made absolutely no sense since I had called less than 30 minutes earlier, heard the employee ask her for help confirming prices, and then heard the prices they gave me. The extra $3 per pack wasn't even the biggest issue. Mistakes happen. What bothered me was the dishonesty and refusal to simply say, "I'm sorry, we gave you the wrong price over the phone." Instead, they acted like I was making it up. To make things worse, another customer laughed and said, "The price is $12 for you, haha." Whether it was a joke or not, it made the experience even worse. What they don't realize is that if they had simply honored the quoted price--or even admitted the mistake--I was prepared to spend a couple thousand dollars that day on ETBs, booster packs, and singles. Instead, they lost a customer over $3 a pack and the way they handled the situation. It felt like a bait-and-switch. They tell you one price over the phone, charge a different price when you arrive, and then deny ever giving you the original quote or even speaking to you. Customer service and honesty go a long way, and this place showed me exactly how they treat customers. Save yourself the drive, your time, and your money. There are plenty of better card shops that deserve your business.

Awesome collection, selection and you can do some bartering on items which is great! So do your…read moreresearch before you go!

Friendly, helpful staff. My son and I enjoyed our visit. Great place, we will definitely be back.read more

I love this place and have followed them to so many locations. Parking can be a beast at some…read morepoints of the day or week here but it's worth it to visit Level Up. I can't tell you how many other comic shops I've stopped at that don't have what I need but since Level Up is smaller they always have what I want in stock (you think it would be the opposite!) Games have become more costly as the years go on but that's normal for everything we purchase. I sadly don't trade in much anymore since they were oversaturated with PS4's when I was selling mine but my past experiences have been great and they were always my go to for new games I was on the hunt for - I love supporting them! Over the years they have recommended books that I've fallen in love with and always have fun board games to choose from if I'm looking for fun gifts. A staple place in the Cities for me for sure, staff are always so kind and helpful.

To whom it may concern…read more.. My partner and I moved into the neighborhood around April of last year. This was our first time living in the big city and luckily was able to find an apartment pretty quickly and that so happened to be right across the street from your store Level Up Games. As avid gamers and MTG players this was a great resource to have and a safe space to meet new people, make friends, and establish ourselves in the community. After my partner had been going on Wednesdays to MTG night for a while he learned that you all provided free DND sessions to anyone that wanted to break into table top games. This was something out of my comfort zone and I had been going through a emotional transition from this being my first big move away from home and everyone I used to know to moving here and kind of having to start over essentially. It was hard for me. My partner found this outlet for us to explore together and it started out great we were going regularly every week, we were learning something new, and having fun doing it. Eventually we were going enough that we had made a couple of really good friends there. Unfortunately there ended up being a situation where my partner had to endure a few instances of racism directed towards him by one of the DMs of the Mead Halls Mightiest at Level Up Games. It started off with small things like, speaking up with corrections only when my partner had any input, making back handed insults about his intelligence, also putting handicaps on character creation where other people did not. This lead into more intense behavior such as avoiding DMing sessions in which he would be at the table, isolating him and his friend group to were they had to play sessions only with themselves, and defaming his personal character to the other DMs to cause a rift of distrust in order to get rid of him. This had been going on for a while and after one session were there where some content where we were trying to get some elementals vacation time to visit their families because this Spa owner had them sign a contract were they had to work for her forever. Anyways, this lead to a huge argument where my partner called them out and asked what their problem was. They went on to explain that it was because he makes other people playing the game uncomfortable. They had went on the explain that in one instance he had copied their charter creations in order to make the same kind of character. He also was accused of in acting what seemed like sexual assault on an NPC. Their words Ver Batam. This of course is in accusation of the only African American that comes to these things and this was the only DM that ever had a problem with my partner. This lead with the head of the Mead Hall backing all their lies and instead of promoting a safe space of equally and inclusion they kicked us out and tried banning us from the store in which they had no power. In conclusion we thought leaving Tennessee would mean less racism and more acceptance, but turns out racism is everywhere and you have to keep your eyes out and not turn a blind eye. It's a shame you don't have leaders of the Mead Hall that can be bold enough to hold down the principals of your establishment. Dungeons and Dragons is a game that accepts everyone no matter where you come from, what you look like, what race or sexuality you are. It's a shame that it wasn't reflected at your establishment due to a small few. Thank you.

I had a great experience here after almost being warded off by bad reviews. The staff was actually…read morevery friendly and struck up some conversation with me. The seed bead selection is amazing and they had so many different sales. The sales rotate weekly. Today I got a few 100g bag of seed beads for $2.99. That was exactly what I was looking for. Their selection is bigger than Beadhive just not quite as "aesthetically pleasing" with the layout and sale signs. I didn't care, the prices were perfect for me. For $50 I walked out with a 10 pound bag. I know that because I weighed it out of curiosity.

Probably the best store in the MSP area. Their seed bead variety is amazing, and they have…read morehard-to-find Swarovsky crystals. Good choice of semi-precious and handmade glass beads as well. Prices range from expensive to very reasonable. Plenty of cheap plastic beads for children, stringing supplies, and accessories. Good amount of loose beads and finished jewelry too. Two ladies working there were super nice and helpful.