I hired Dream Team to get my fire place working and change the liner in the chimney. They came at the exact time as promised and worked thru the day. The guys who were here working were nice guys and even nice and patient with my little wild child 2 year old bothering them. They cleaned up well in all areas they worked in and at some pretty good prices. I will most likely hire them to do my roof in the spring. I would recommend them for any roofing or construction needs to my friends. I didn't read the negative comments left by previous customers or I may have not hired them. I went back down to triple check the work done and I can honestly say that I'm pleased with the work. The guys here were knowledgable in what they were doing and even pointed out a couple things that I may want to get looked at or fixed in the near future. There was one point where they were most likely cleaning something and dust came up from the vent in my living room, but besides that there wasn't any issue. I can finally use my fireplace! read more

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Dream Team Chimney provided a very unprofessional manner of servicing our chimney. Workers left stains on rug, mud on floors and oil stains on fireplace stone hearth. The lead worker also tried to scam extra work done to my furnace flue if I paid him cash directly. We were charged an over excessive amount of $500. The original amount was $750, but I had the worker call his office to reduce the price for the work done. The workers were very fast and sloppy work. I also called the office after the workers left to complain, and escalate this issue to the owner, and advised them that I was going to submit a complaint to the BBB. The office contact tried to offer me a discount for gutter work, but I advided her that I do not want to use their business and will not recommend them also. read more

STAY AWAY FROM THE NIGHTMARE TEAM!!!!! Wish I could give a negative rating... My husband contacted John on August 5th for a quote to fix some loose bricks on my chimney and repair the crown. John gave him a quote at one price and we gave him a deposit of $650 the same day and signed a contract. The next day he dropped off his seedy looking workers and left. He wasn't even there to do the work! The workers then told my husband the quote we initially received was too low and said they needed to double the price of the original quote! That's when my husband called John and requested a refund and that we cancel the contract. According to the contract you have 3 days to submit a written letter asking to cancel the contract which we hand delivered to his office mailbox the next day. We didn't hear anything back from them so we called a couple of days later. They acknowledged that they received our letter and said our refund was in the mail. A week went by and we still hadn't received our refund. Week after week we were told the same story about the check being in the mail. After many failed phone calls and emails a month went by and he never returned our calls. The only person we were able to talk to was the receptionist who didn't seem to care. So we contacted Consumer Affairs and the Attorney General's office. After being threatened of being penalized by the Attorney General office he then had someone drop off our refund on Oct. 8th. He nor his workers NEVER DID ANY WORK! Why would anyone keep someone's money that long??? It literally took 65 days to get our money back, thanks to the Attorney General's office. Contact Consumer Affairs and the Attorney General's Office in Passaic if you have a problem with them. read more

Stay away from these rip-off artists. Dream Team Construction also does business as Dream Team Chimney. I hired them last summer to reline the leaking Yankee gutter on the front of my house. They charged me almost $1,000 and did such a shoddy job I had to hire someone else to rip out their work six months later and do the job right. BEWARE! DO NOT HIRE THIS COMPANY! read more

I regret hiring Dream Team. The office girls were sweet when they were selling me the job but that's where the nicities ended for me. I hired Dream Team to line my chimney and to install four stovepipes. The technicians didn't complete the job and unbenownst to me, the work they did do was not to code. The technicians balked when I withheld the final payment despite it being in our contract that final payment wasn't due until the job passed inspection by my town. Many requests for the job to be completed were met with empty promises. Then, when PSE&G was at my house on an unrelated service call, they noticed the partial work done by Dream Team and shut down my furnaces and hot water heaters because of the danger. Thank God for PSE&G. Phonecalls to Dream Team about it were a source of frustration. Office worker Trish suggested I tell the technicians what to do to fix the problem so PSE&G can turn the furnaces back on-wow!! The company wanted me, the homeowner, who knows nothing about chimney liners to supervise their employees. This is not the work of a professionally run business and I cannot recommend them to anyone. Footnote: Janira G of Passaic wrote a positive review of Dream Team on Service Magic. One of the Dream team office workers who gave me the runaround is named Janira G (her name is on the permit application) and the company is located in Passaic.. I'd look at all positive reviews for this company with skepticism. read more

HORRENDOUS COMPANY AND STAY AWAY FROM THESE CROOKS!!! They installed a new B-Vent System in our home. During the installation of the pipes, they made a huge hole in the wall and destroyed it. Also, they created two more holes on top of the furnace during the installation. They said that they would come in and fix the holes that they created but they NEVER came! We attempted to reach out to them many times and they ignored us. Then the inspector came and our home failed inspection due to their work. Furthermore, the cost of the permits was included in the job but they DID NOT PAY IT. We had to pay out of pocket, which is Grade A THEFT on their part. In essence, this company is the bottom of the barrel. Absolutely TERRIBLE experience. Please do not waste your time and money with these people. read more

Criminal's don't not hire this company. They quote one price then charge another. While cleaning the gutters they try to tell you that your chimney needs repair when it doesn't . The workers also try to get you to pay cash .My guess is they are stealing from the company. Also they use two different names .Bottom line I was quoted 99 bucks for gutter cleaning . When they finished the job they tried charging me 650.00 for a chimney cap and gutter cleaning . Stay Away from this company !!! read more

They did or chimney back in 2012. When it started to leak we call the dream team since they last worked on it. Once they open a hole in the roof the price went from 1800- 5k. When I questioned the work done prior they tried saying I asked for the cheapest solution which is not true. The other thing was I had to chase them for them to even pull a permit and with hold payment until inspection was passed. Buyer beware you have been warned. read more

Horrible company!!! We are in the process of buying a home. They gave me a window between 1 and 4 pm. At 2:30 after not hearing from the company I called them. They told me no one would be able to come out that day and they didn't even bother to call and let me know. They wasted our time as well as our realtor's. I would never recommend them. They are very unprofessional! read more

The nightmare team is completely awful. Quick to make the sale but that is it. Called for an estimate on a new roof. 2 guys come by, get on the roof, come down and the chimney stack is demolished. He knocked it over. 5 previous estimates did not mention issues with the chimney. I paid $2,500 for a new chimney. The guy doing the work left a piece of pipe connecting the boiler to chimney and said they will be back tomorrow to finish. Then they say that they were not going to replace that piece after all. After many calls and texts to them they sent a person over to finish the job. They never put caulking around the flashing of the chimney so water leaked into the attic and through drywall of the kitchen. Had to pay another $300 to a different company to come and finish their horrific job. I am thoroughly disgusted with them and Home Advisor. read more

This company is terrible to deal with. They make the job bigger than necessary and want payment in advance. Double talk, out right lies and careless supervision are only the beginning. They will dump their supplies on your property, use your tools if possible and start work at 10:30, leaving at 5, with 2+ hours for lunch and breaks. The actual mason did nice work, but the rest of the team are less than enthusiastic about their job. A small repointing job turned into a month long job rebuilding a chimney. They brought wrong sized bricks, wrong colored but correct sized bricks and wound up using my old brick while charging me for new brick. Even cleaning up is a problem for them. I would highly recommend using some other company. This firm is rock bottom. read more

Do not hire this company. They are con artists with empty promises. Roofing done with poor workmanship and crafting. The girls are sweet when they sell you the contract. After you pay and the shoddy work you realize that this company is total "trash". read more

Scammers. Told me on the phone $125 for a chimney cleaning. Showed up and after looking, told me the buildup was "excessive" and they needed to use a "cleaning solution" and the price would be $650. Wow. What they didn't know was I already had a quote from a more reputable company for $200. Buyer beware. read more

Quoted me $55 for gutter cleaning and $125 for a gutter tune-up. Cleaned out a clog in one gutter and charged me $125 (why?). Additionally, he told me there was a leak in our chimney and that it needed to be patched up for $325. Called our original heater installer and he swung by to confirm that it looked completely fine. Clearly not a trust-worthy business. read more

WORST COMPANY TO DEAL!!! The owner Kenneth Chalmers will not return my calls. For over 2 years now I have been dealing with all different employees at Dream Team trying to get my deposit back for work that was NEVER done. They have a very quick turn around of employees, no one stays long enough to follow through. I originally received an estimate from this company for my leaking roof on a rental property in 2014. The representative went out, looked at the roof and told me I needed to perform maintenance and reseal the roof for a total of $975. I was assured it would take care of the leak and would be guaranteed for 5 years. (have a signed contract to show) not even one month after the reseal, my tenant calls me to tell me the roof is leaking worse and there was a stream of water now rather than drips. I contacted Dream Team and they sent out a different rep, this rep tells me I need a whole new roof - not even a month after THEY assured me the leak would be taken care of by performing the maintenance and reseal. I expressed my anger to the employee and showed him all the subsequent damage to the ceiling, sheetrock and flooring due to the leak that was NEVER fixed. After going back and forth for some time, we agreed to move forward with the roof replacement. Dream Team reluctantly agreed to credit the original $975 I spent with them less than a month before. During the roof replacement, I was told the chimney was in extremely poor shape and I needed a replacement. Again, I voiced my concern that now this was the 3rd or 4th time someone from Dream Team came to the property and this is the FIRST time anyone mentioned my chimney. I made arrangements with Jay to go up on the roof while they finishing up the repairs so he could show me the condition of the chimney. It wasn't falling apart, but I agreed to replace it as I no longer wanted any issues with a brand new roof installed. I left him a $700 deposit as he insisted he needed to pick up the materials and would be back in a few days to complete the replacement. Due to the cold and inclement weather, the chimney replacement was pushed back. I was told the temperature would have to come above freezing before any chimney work could be done. So I waited patiently. However, after several phone calls and messages to Jay (the employee who showed me the chimney, wrote up the contract and took my deposit) there was no response. I called the office several times and was told they were looking into it. The explanation I received from there was that Jay is no longer employed at Dream Team. I explained to them at this point, I do NOT want my chimney replaced and Dream Team does not have authorization to go on my roof. I told them regardless, Jay represented the company when he repaired my roof, wrote the contract and accepted my deposit to purchase materials. I requested a full refund. I emailed and faxed the contract to Dream Team. I spoke with every employee that picked up the phone, and each time, I'm told the supervisor or owner will get back to me. On March 23, after several weeks of calling Dream Team, I spoke with an employee Carnita over the phone. She informed me the supervisor will issue a refund of $700 within 30 days. The week of April 25, I called to ask if payment was issued. Carnita is no longer employed there and I reexplained the whole situation to the employee on the line. She assured me she will let the owner know when he gets back from training. 2 days later I call and spoke to Diana, she tells me that the owner is out and she will ask him to call me. On June 26, 2016 I called Dream Team as my final attempt to resolve this matter with them, I asked Diana to please have the owner call me directly. He still has not called and probably wont. Dream Team is atrocious to deal with. They took my money for services that they never intended on providing in the first place. I regret using this company. read more

Dream team was a joy to work with. They got right to the point, was on time and completed my front steps and driveway in the time frame they promised. I would recommend them to everyone I know. read more

This company is horrible.....nightmare stay away don't hire this company to do any work. They are very unprofessional and are crooks. The receptionist are nice and professional but after that they give you a bunch of promises and don't fufill any of them read more

Not sure where to begin: I'll keep it short. I had to have 1/2 of my fireplace chimney rebuilt. The price was $3000, and when they were done it was $4500. The laborers and head person in charge were really great and worked there asses off. They re-grouted with fresh cement my old chimney, and did one hell of a job. But, I was told by the gentleman doing the work, that he was told to use shitty materials and to cut corners so that he can move onto the next job. Now after a few days of rain my "new" part of the chimney is completely soaked with water. Time to make a phone call!! read more

I contacted Isaiah to do my chimney, him & the Dream team started the job but did not finish. I called Isaiah & left a message, and no call back! I called the office they said they will have Isaiah call me. No call back. Job started 2/12/15 & still not done! I do not recommend the dream team to anyone! read more

horrible they not even responsible with there appointment I called they told me someone would come to my home 11am/1pm noone came I had to call to ask what was going on the woman who answered said I had to wait becouse they were to busy to just wait till someone comes to my house I said hell no.but please people don't hire them read more