Less than two weeks ago, I took my youngest to another salon for a haircut. I actually did not get…read moreto see my daughter's cut until after I got home because she asked the stylist to french braid her hair. When we got home, I realized her hair was uneven and was longer on the left side. Instead of going back to the same salon to have it fixed, I decided to take both my girls to the Cut 4 Confidence event. This was our first time at this event / salon, however this is the 8th year that the salon hosted the event. They offer free haircuts to students in K - 12th grade in order to send kids back to school with confidence. I first called to make an appt but was told that appointments are not taken and you just show up. The lady that took my call was very friendly and told me they normally have between 80 - 100 students. She said it seems like a lot, but there are stylists from other salons to help out. Sunday was the day of the event and normally the salon is closed. From the moment we walked in, we were warmly greeted by Mary. We didn't get there as early as I would have liked so we were placed on a long list. They had snowcones, bottled water, face painting, bracelet making, and nail painting. Eventually it was the girls turn and both of their stylist names were Mandy. My oldest dreaded going back to school and hate getting her haircut but Mandy was awesome. She tried to convince my daughter why she shouldn't be afraid to get her haircut and even gave me tips how to curl her hair. The other Mandy was great as well. They both took the time to style the girls' hair. While I was waiting, I asked one of the staff about breaking a larger bill so I could tip the stylists. The staff member asked the owner, and told me not to worry about it. I was very surprised and felt bad not being able to, but very appreciative of the generosity and all the hard work that went into this event. The owner, Kimberly (Ms. Kim as some people referred to her) was super friendly and energetic. You you can tell she was adored by many. A young lady name McKenzie (not sure if she works here or helping out from another salon) was sweet and helpful. Everyone was welcoming and seem passionate about what they do. Truly amazing people!! When we left around noon, I noticed there were 114 names on the list! In the end, my girls were glad I dragged them here. It definitely gave them the extra confidence to go back to school on Monday.

"Best in Show" Owner Kim, and ALL staff are the best of the…read morebest. On my 1st visit I had my hair cut & colored by Kim and the 2nd visit I had a cut by Mandy. Before each appointment I received a reminder call from office manager Sherry. I needed to reschedule and Sherry was able to accommodate this easily. Finally, after each visit to Kimberly Clarke Salon I felt like a million dollars . It's worth the drive and the results!!! Thanks to all of you.

Yesterday was my 2nd visit to Hidden Hills Hair Salon. I'm a breast cancer survivor and lost all of…read moremy hair in 2021 due to chemo treatments. By December 2021, my hair had finally grown out a bit, but came in much darker than it had been previously. It was depressing! I read about Hidden Hills on Next Door and then checked out their website, which includes info on each stylist. I decided to book an appointment with Vanessa, because she is from SC, same as me, and it seemed we had some things in common. Vanessa highlighted my very short hair and gave it a little trim to shape it up. When Vanessa washed out my hair and pulled the towel off, I saw myself in the mirror, looking more like the "real" me than I'd seen in almost a year! I shed a few tears and pretty sure Vanessa did too. Yesterday I went back to Vanessa for another highlight and trim. My hair had grown a LOT, but my roots needed help! Well, Vanessa did it again! It took longer to do the highlights this time since my hair was longer, but Vanessa patiently painted the solution onto my hair and wrapped it in foils. Once again, Vanessa hit a home run! It's going to take a long time for my hair to get back to its previous shoulder + length. But every day I feel closer to the "old" me, and Vanessa's expertise is a big part of that! Going through something traumatic like cancer is one of the hardest things I've ever done. I feel blessed to have found a friendly and caring hair stylist like Vanessa. I highly recommend going to Hidden Hills Hair Salon - ask for Vanessa!

I went to Hidden Hills Salon to day nervous but needed a hair cut badly so I took a chance and I'm…read moreso glad I did Vanessa ( she doesn't like Mrs lol) did my hair and made my experience such a good one she talked to you like if she's known you forever and was so genuine and nice she went over and beyond my expectations on my hair made me feel great walking out of there will be definitely returning and requesting her for sure!

I've been seeing Sarah for years for my balayage blonding . She is creative, kind, talented. I…read morealways leave her chair looking and feeling fantastic!

Sarah has been doing my hair for over a year. She is amazing at color and so passionate about all…read morethings hair. I first started going to her for haircuts and now she takes care of all my color needs. She is amazingly talented and one of the sweetest souls you will meet! Make an appointment!

I had an extremely negative and seriously concerning experience at this salon. The facility had an…read moreunpleasant odor, appeared dirty, and did not seem well maintained. I was also concerned about possible pests. During a visit, I heard a staff member scream that there was a spider on the towels, which was disturbing and made the environment feel even more concerning and unsanitary. During a visit, many witnessed the assistant manager, Latoya, arguing and yelling, which created an uncomfortable, toxic, and highly unprofessional atmosphere. I also felt pressured to purchase additional services that I did not want or need. My biggest concern was the assistant manager, Latoya. She was yelling, condescending, rude, obnoxious, and aggressive throughout the salon. Her behavior was completely unprofessional and unacceptable. I witnessed her speaking disrespectfully to both staff members and even the customers, often in a belittling and confrontational manner. She appeared to create unnecessary conflict and contribute to a hostile environment rather than resolve issues professionally. In my opinion, she behaved like a bully who lacked basic business etiquette, communication skills, and leadership ability. The rumors are that this Latoya has animosity and makes tension and drama at the salon is a well known thing creating a very toxic environment. Instead of addressing concerns calmly and respectfully, she was intimidating and dismissive. Her conduct reflected very poorly on the business and made what was already a disappointing experience significantly worse. I do not understand how a salon could allow someone with such a rude, angry, and out-of-control attitude to represent its brand. She either needs serious retraining or should be replaced. It is absolutely unacceptable for any business to be represented by such low-value behavior. I was also very concerned about the pricing practices. The prices seemed highly questionable compared to the corporate menu and listed service prices. They advertise package deals that often appear to include services such as shampoo, treatment, blow-dry, styling, and sometimes haircuts. However, customers should be careful not to be shortchanged on included services, because based on many experiences, they may still charge the full package price even when certain services are skipped. For example, some haircut packages appear to include shampoo and blow-dry. Do not let them skip those services and still charge you the same price. I am also concerned that the salon may be using bait-and-switch pricing tactics. A service may be advertised at one price, but the final charge can end up much higher due to extra charges, including charges for services that were supposed to be included in the package. Charging extra for hair type or additional products may be understandable when clearly explained upfront, but adding unexpected fees or charging for services not performed is unacceptable. Please ask for a written estimate before they touch your hair. Ask for an itemized breakdown before paying or tipping, and always request a receipt so you can review every charge. Be especially careful about extra services added to the bill that were not clearly explained or were not actually performed. Overall, this experience was from hell. Between the unpleasant and unsanitary environment, the assistant manager's aggressive and disrespectful behavior, the toxic atmosphere, and the questionable pricing practices, I was appalled by the level of service. I do not recommend this salon under its current management at all. Anyone looking for a professional, respectful, clean, and honest salon experience should seriously consider going elsewhere. To call for customer representative about any concern and issue 1877 319 3919 Read all the 1stars reviews they do not post in their websites. See yelp too.

I've came back to this location purposely for about a year or more now! I love them - they're all…read morepretty friendly and helpful. Doris is my absolutely number one, though! She always gives me good hair advice without trying to push me too hard on anything/products! She always listens, advices and asks me if I'm ok, throughout the service! She saved me from drastically cutting all my hair off, in my first visit there and I've been going back ever since!!! There was also a guy that I've never seen and maybe a manager, I'm not sure, but he was helpful too and helped Doris get to her next appointment that arrived during our time, by cashing me out. I ended up getting a free $30 Redken product after buying shampoo and conditioner, with a promo! Woot woot!!!! I've came back to this location purposely for about a year or more now! I love them - they're all pretty friendly and helpful. Doris/Vicky is my absolutely number one, though! She always gives me good hair advice without trying to push me too hard on anything/products! She always listens, advices and asks me if I'm ok, throughout the service! She saved me from drastically cutting all my hair off, in my first visit there and I've been going back ever since!!! There was also a guy that I've never seen and maybe a manager, I'm not sure, but he was helpful too and helped Doris get to her next appointment that arrived during our time, by cashing me out. I ended up getting a free $30 Redken product after buying shampoo and conditioner, with a promo! Woot woot!!!! Love this HC!!!!

Just want to add that 1.5 years later and I am still fixing the damage to my hair! Deep…read moreconditioning treatments, damage treatments, slowly coloring it back to a normal shade, haircuts and trims, and even Brazilian blowouts bc my hair is now so dry and fried!!! When I tell salons what happened, they don't even know who she did what she did or how it made sense to her. I think she works at the beach now (a previous coworker from one of the salons she's hopped between) informed me & only knew bc so many complaints came in about her. Be careful about April. She will ruin your hair! Oh, and 2 days after this happened to me, I showed a friend, and what are the odds that she did the EXACT same thing to her as well!!! If I knew she would be going to April for her hair, I would've warned her! She left with ORANGE HAIR instead of highlights. STEER CLEAR OF THIS LADY! 1.5 years later: still fixing the damage!!! Brazilian blowouts, deep conditioning treatments, constant trims bc she fried my hair and it constantly breaks off, and getting my hair colored and toned to cover and even out the leopard print orange hair she gave me! My hair was so unevenly cut, and does not grow quickly, so before it can grow, it dies. I am now stuck with shoulder length hair, unless it can magically grow faster than it dies. Hard to do when someone pours bleach on your head and damages it all! Oh, and I found out 2 days later she did this to a friend of mine as well. Certain it's intentional at this point, bc she then charges you to repair it. She wants you to pay to "fill in the spots with color and then tone it." What a joke she is! Oh, and she's working at a salon at the beach now. So be careful of April's at the beach, it could be her. A former coworker did my hair, and knew it was her, once I explained why my hair is in this condition. She apparently did this to several clients and was then fired. She's bounced between multiple salons doing this.

I've been coming here since I was an infant, my mother has been with this styling salon for as long…read moreas I can remember. The stylist Pam she is absolutely incredible and deserves all of the love and kisses and tips that she can get I absolutely love this woman and the business as a whole I highly recommend coming here if you want your haircut the way you want it cut.

Unprofessional and disappointing experience…read more I scheduled an appointment here a week in advance for a double service: a haircut and bleach treatment. On the day of my appointment, while I was already on my way to the salon, I received a call from the receptionist informing me that my appointment was being canceled last minute. Instead of offering a solution or urgency in rebooking, I was told it would be another two weeks before I could be scheduled for the same service. The only compromise offered was to split the services -- haircut one week, color the next -- which was not ideal, nor what I had booked or planned for. It was implied that the cancellation was due to my stylist calling out, and while no direct explanation was given, it happened to be the day after what I believe was their birthday -- which raises questions about the level of professionalism and planning. If something unavoidable came up, I would have appreciated an honest explanation and a sincere effort to accommodate me promptly--especially since I had already made arrangements and was en route. At the time I was working 70 hours a week and I specifically took time out of my workday to go do this seeing as I had no free time. To make matters worse, I later received an automated confirmation for an appointment I never scheduled or approved, which only added to the confusion. The stylists here are also the owners, Patrick and Kevin, which makes the lack of communication and client care even more frustrating. As business owners, I expected better accountability, professionalism, and respect for clients' time. Unfortunately, this experience left a bad taste in my mouth, and I won't be returning.

They were in the neighborhood so I thought about getting color service…read more I had a question about the service and a time constraint due to travel plans, but, the manager was extremely rude and told me not to call back. I will never recommend this place to anyon.

I've been going to Andrea Perez for my hair care and maintenance for roughly a decade now, and this…read moreis actually the second Compliments Salon location I've followed her to. That alone should say a lot. Not only does she take great care of my hair, but she's also done several friends' and family members' hair over the years as well. I've recommended multiple people to her, including a few guy friends, and I've genuinely never heard anyone leave unhappy. One thing I really appreciate about Andrea is her honesty. I can come to her with inspiration photos or ideas, and she'll realistically explain the best way to achieve the look while still maintaining the health of my hair. If something seems too harsh or damaging, she'll tell you -- and then help create a game plan to safely get you where you want to be over time instead of compromising your hair just for a quick result. I truly value that level of professionalism and care. Andrea has well over 15 years of experience, and it shows. She's knowledgeable, talented, easy to talk to, and her pricing is very reasonable -- which is honestly hard to find these days. If you're looking for a hairstylist who genuinely cares about her clients and their hair health, Andrea is your girl. Highly recommend! Just look for a cute & bubbly dark headed Venezuelan girlie. So obviously Andrea is bilingual. (English & Spanish) which is a huge plus that allows her to connect with an even wider range of clients btw.

The people that work there are so friendly and my stylist/Karen really tried to give me the style I…read morewanted !!! I will be going back !!

Romell is my go-to guy in terms of taking care of my hair. He knows his craft and he is best at it…read more You just tell him what you want or what style you want to achieve and he knows what to do and perfectly fit into your liking. He is very accommodating, too. However, you better call to reserve your spot because he is very busy. Great place/salon. Very cozy, comfortable, and great music in the background. He never disappoints.

Well when I asked for an appointment someone answered right away but our sschedules conflicted and…read moreinstead of referring me to someone else this person was comfortable saying maybe I should go somewhere else, not good business sense. What do you think?