This place scammed me & others. I was told I would not cover any cost that insurance didn't cover &…read morethat was a lie. I got a bill from them for nearly $7,000. Mind you, insurance gave me a check for $4,500-keep in mind, I still had to pay my contractor to repair a bedroom & basement that was flooded. When I called them out, the owner offered to refund me $1,500...I got a check for $1,000. Do NOT get services from them!!!!! Search elsewhere & do NOT let ANY company do work on your home until insurance approves it. My home still isn't repaired cus I gave them the $ & now can't afford a contractor to fix THEIR damages from 4/2025. ZERO stars.

Bad service tore my place up for extra $ from ins. I have no kitchen for a month as if now. They…read morecut my rug where I tripped and open fracture foot. Demanded, $ now it's more then what agreed from insurance. I'm advising get a attorney. I am Neg star rating. They made me put this in star. No stars also they are not honest. Been a month I have no kitchen, career is messed toe I recieved from their negligence. So much to say but choose wisely.

Gave me a written estimate for water restoring a bathroom after water damage. I submitted it to my…read moreinsurance company and it was approved. Contractors started the work, completely gutting my shower and damaging a wall in the process, then decided they had not charged enough and would not finish the job. They left me for weeks with a shower gutted down to the pipes and scrambling for someone to finish their work. No honor. No integrity.

From the owner: 911 Restoration is a complete restoration company specializing in professional cleanup and repair…read moreof residential and commercial properties. Our company is committed to providing you with a fresh start by providing our customers with safe home and work environments. With over 35 years of experience as industry leaders there is nothing that we can't repair, and our water damage restoration technicians are simply the best in the business. Our certified water damage technicians always put the customer first and we are committed to providing fast, affordable service every day of the year. With 24/7 availability and a 45 minute response time to all calls the choice is clear. Call 911 Restoration for unparalleled customer service and get your home or business back on its feet.

Recently called for help. Spoke to service agent at 0700. Was told I was 3rd in line for service…read morethat day. (Arrival approx 11a) 2:30 I called. Vague response. 4:30 I called. Was told I'd see them in an hr. Nearly 3p the next day: still no call-NO SHOW. I wouldn't count on this company to throw you a life vest if you were drowning. Got water problems???? Keep looking for a reliable, competent, conscientious company. Honestly...they are a ZERO!

Our sump pump failed during torrential rains a few weeks ago which, flooded the entire living area…read moreof our split level home. We had Servepro out first to estimate and it took them a couple of days to get out and they were booked out several days for remediation-they also estimated what we thought to be a ridiculous figure that would have eaten all but a few $ of the Insurance settlement. Wanting a second opinion, we called 911 Restoration- 888-243-3151- it was 4 PM on a Friday and they were there in 1/2 hour and had their team working the cleanup the next morning. Best of all, they came in a good deal less than Servepro! Highly, highly recommend these guys!

We needed a gutter repaired and was trying to find someone to do the repair in the next few weeks…read more We know alot of these guys are booked so we called 911 Roofing and spoke with Prince. Prince was great! He asked for some pictures and once we sent them to him he was on it. He even offered to come to our house that day to repair the gutter. I was shocked at how quickly he responded and was willing to help so fast. Long story short, the guys came over the same day and they actually replaced my gutter. The price they gave me was excellent and so reasonable. The guys who came were nice and professional and they are done in about 1 hr. I highly recommend you use them for your home projects!

From the owner: Reliable Roofers in Southeast Michigan 911 Roofing is a GAF…read morecertified family owned and operated Michigan company with a well qualified, trained, dependable, and efficient crew that specializes in residential & commercial roofing, attic insulation and gutters. 911 Roofing is continuously determined to put your needs first; our quality workmanship, superior service, and excellent customer care are second to none. Whether the work is for a new roof, a replacement roof, or an emergency service, you are covered by the best warranties in the industry. The roof is one of the most important components of any home or building. It protects your interior from the rain, snow, heat and other elements - but only if it's in good condition. When you have roofing issues, you can expect water leaks, critters, and other concerns that create damage beyond the roofing system itself. We do everything from roofing inspections to emergency services to full replacements on all types of roofs (asphalt roofs,

Patrick does bad business he leans on his contractors to do all the clean up after him and his…read morecrews, very un professional and do bad business doesn't pay his contractors I would not refer him to anybody !!!

From the owner: 911 Restoration of Metro Detroit North is a full-scale water damage cleanup restoration company…read moreoffering you peace of mind after a disaster. We provide water damage restoration, sanitization, mold removal, fire & smoke damage, reconstruction and everything in between with 24/7 availability. Take precautionary action during the coronavirus. Our techs are trained to sanitize and clean your property with disinfection solutions and follow CDC and EPA protocols. Disasters can happen anytime due to pipe bursts, flood damage, roof leaks, storm damage or other water damage-related emergencies. Fortunately, our IICRC-certified techs will rapidly respond within 45 minutes to handle any water related emergency and help minimize damage.