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    Drayer Physical Therapy Institute

    5.0 (1 review)
    Closed 8:00 am - 3:00 pm

    Services - Drayer Physical Therapy Institute

    Physical therapy

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    4 years ago

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    Williams Gwen V MD Phys

    Williams Gwen V MD Phys

    1.0(1 review)
    1.5 mi

    I can't say whether Dr. Williams is any good or not. I had an 8:30 am appointment and showed up at…read more8:25 am. I see several other people show up, get called back, and even leave. At 9:20 I ask what is going on and the woman at the front desk seemed a bit confused. She said, "you're on the list" which I suppose is good but why am I sitting here one hour later? Another woman working there says my appointment is at 9:00. I said no, it's at 8:30. She tells me they have new patients come in early to make sure they fill out the paperwork. Well, I downloaded it, filled it out and gave it to them when I came in - at 8:30. No one said a word to me. Then another nurse calls my name. Fine - I start to follow her back and I ask her if the doctor is going to see me or if I'm going to have to wait - again. She says, "Oh, she's running behind. It'll be a while." Um, how do you run late one hour after your office opens? Why am I told to arrive at 8:30 only to sit for an hour with no one saying a word to me? And then when I'm called back, I'm told the doctor's running late so I'm going to have to wait - again. That was it. I left. Guess what? I work, too. I have my own business, too. My clients expect me to get projects to them when I tell them I will. Why can't doctors' offices tell you they're running an hour behind when you check in and give you the option of sitting in their office for hours - or leaving? If I treated my clients this way, I wouldn't have clients. Anyhow, I doubt they care they lost a patient but I had to write this. I'm just really tired of this crap happening to me over and over. Doctors? I get it. You have people who have emergencies. Sometimes an appointment takes longer than anticipated. But, have respect for your patients. Respect the fact that we work too. At least let us know when we arrive how long we'll be waiting and give us the option of rescheduling because some of us have our own clients waiting for us to return and take care of them. SMH

    Drayer Physical Therapy Institute - physicaltherapy - Updated May 2026

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