I was six hours from home and broke down just a few miles away from Dans shop it was almost 4 PM…read morewhen I was able to get a hold of Dan and despite him only being open one more hour and short staffed he was able to help get me back on the road and make a repair to my vehicle so that I could get home for the evening if I could send everybody that I know to Dan for their auto repair absolutely would but I don't know how many people I'd send from Indiana down to Tennessee for it

Truly baffled by my experience today. I've been to this location a few times, even brought my…read morefriends car in too. But after today I certainly won't be back. First and foremost everyone in store was fine - no issues and I wasn't upset with the situation. The car needed an oil change and I forgot to bring in the mailer stating their oil change special of 39.95. I told the lady at the counter but she wouldn't honor it because I didn't bring it in. Okay- annoying but whatever right? WRONG. They drained the oil but then couldn't get the filter out. I know this can be a common issue but to quote me nearly $400 PLUS the $80 oil change seemed insane. I called the last place that did the oil change and they completely took care of it/me. Now I paid the $80 thanked them and left. But I found the mailer and read every single word - nowhere does it state it needed to be brought in for redemption, it actually doesn't even say it's a coupon it says "oil change special" So I called the manager Blake, he was immediately rude, condescending and disrespectful. When I mentioned the tech drained the oil before taking out the filter he instantly remarked how "That's the ONLY way to do an oil change." (Truly, almost any mechanic can give you a different answer on what's right or wrong but that's neither here nor there). It was the immediate rudeness and talking down to me that really took me by surprise. I told the manager all I was asking was a partial refund since I had the ad and it doesn't say it needs to be brought in. He essentially told me too bad and again "EVERY store requires the coupons in person." He then offered that the coupon doesn't expire so I can bring it in next time. I told Blake frankly I don't know that I'll come back if this is how they treat customers. After a few minutes of back and forth regarding the coupon Blake told me I can bring the mailer in, he will write me a check for the difference, and to never come back to his shop again. P.S I called Amerifix of Franklin - I said I totally forgot my mailer at home can you still honor the coupon, they told me yes. I also asked if they usually drain the oil first or remove the filter, he said they remove the filter first. What a terrible way to do business and a terrible way to treat customers. Shame on you Blake.

I've been a customer of Walts for many years and they have always done a fantastic job. I take…read moremultiple vehicles there and they are always fair and do a great job. I highly recommend Walts garage. We won't go anywhere else.

When i say that im not taking my business ANYWHERE else! I mean it. Taking care of me and my…read morevehicle is just the bare minimum. The professionalism, honesty and quality of work they did for my f-150 makes me beyond grateful and happy. They have had my business for 3-4 years now And excellence is what i get in return. Elizabeth and her husband and their crew are just the best. Thank you guys!!!

My 90s camper van was not starting in very-rainy weather. Once it was dry out, I got it to start. I…read morecalled at least six mechanics in Nashville who said that they wouldn't work on my vehicle due to its age, or the fact that the engine is accessible only thru the "doghouse" inside the van. Billy agreed to see it. He checked the battery and some other basics before looking further, determined that there was some wear in the distributor and two parts connected to it. He called me to let me know the issue and what my $ total would be before working on it. I agreed to it and he had it finished at the end of the work day. He explained the issue to me afterward, and showed me the distributor cap and the wear on it. Thanks Billy.

Billy did my rear brakes for less than half of what other shops quoted me, and he had it done in a…read morefew hours. He's a very nice person with great prices! I will definitely be returning for all my car's needs.

My jeep needed extensive work on the frame due to rust. Since I have been using automotive…read moresolutions for years, I knew who they where the only guys I would trust to do the job right. I had my jeep towed over 120 miles and had the work done. Since the frame was rusting a few other issue came up as well, such as the transmission mounts and sway bars we failing. The guys at automotive solution fixed it all correctly and at a fair price, I could not be more pleased with the work. Thanks guys!

I thought I was having some power steering problems when I took my car in, but the place where I…read moregot my oil changes and tire rotations said it was the transmission. Automotive Solutions not only confirmed my suspicion of the problem but worked out a service plan to allow me to spread the work (and the payment) over time. I definitely will return for future work as needed. Thanks to everyone at Automotive Solutions. A great value and awesome job.

David Smith Auto put a remanufactured transmission in my Ford F250 truck. The price was reasonable…read morefor this type job. I had a problem the fill tube leaked (this sort of thing happens bad design. they took care of it.) David is a kind gentleman and honest as they come. T.D. WILSON

Travelling on the interstate from IN to FL. The dreaded flashing check engine light and engine…read moremiss-fires causes the car to shudder. Was able to drive it to David Smith's Auto Center where they fixed the problem quickly and got me back on the road. When you are a non-local, passing through, you expect to get "premium pricing" since they will never see you again. That was not the case here. Fast repair and pricing much lower than I expected. Very trustworthy.

These guys know their business. I was lucky enough to get referred to Vic Jenkins in general and…read moreAuto Technician Terry specifically. I needed a major repair that required one of two things- pull the motor or pull the cab off the truck. Terry worked his butt off on my truck and eventually saved it from the scrap yard. It was a long process (over two months) but the truck had to literally be disassembled, repaired and reassembled. Terry kept me updated on progress and speed bumps along the way and I feel like I didn't just gain a good mechanic, I gained a friend. Vic Jenkins as a business was awesome and their price was absolutely fair. Their hourly mechanic rate is very reasonable and I am grateful to have my truck back in top form. If you're looking for an honest auto repair shop in the Gallatin area, you need to try Vic Jenkins.

I purchased a travel trailer from Greg Kneedler, Sales Manager of Vic Jenkins Automotive on…read more03/14/2024 and have had nothing but problems. The biggest issue is the water damage due to an undisclosed accident. It was Greg's personal travel trailer that he sold on the Vic Jenkins Automotive lot. He even went so far as to slap a "Car Fax Report" sticker on the window (see attached photo) as if it had been certified. When asked for the Car Fax Report I was told it was only for cars and not travel trailers. I should have known this guy was shady. Do yourself a favor and avoid Vic Jenkins Automotive.

We gave Joel's a try a couple of years ago based on good reviews here. They have proven to be the…read moremost honest and best auto shop I've dealt with keeping our 99 Buick LeSabre in good working order. and repair. They are fair priced, efficient, and won't push work that is not needed. Joel's Automotive, and Rick and the team will take very good care of you and your vehicle !!

I'm extremely disappointed with the quality of work performed here…read more I paid for an emergency/parking brake repair, but when I recently used it on a hill and placed the truck in neutral, it immediately rolled backward -- the brake provides no holding force at all. This is a serious safety issue. I was also charged for a fuel pump replacement to fix a long startup issue. The problem was never resolved, and upon inspection, it does not appear that the fuel pump was replaced at all. I spent a significant amount of money trusting this shop to perform the repairs they invoiced. Unfortunately, the work either was not done correctly or not done at all. I would strongly recommend getting second opinions and verifying any work done here.

I have been coming to H&H for the past 3 years. It is, and I can't stress this enough, the best…read moreautomotive repair shop in Nashville. I come here for the usual oil change and other miscellaneous things. They have capable technicians who do great work. Get straight to the point, no upselling, no useless banter, just get the job done at a reasonable rate! When I come here I know I am not being tricked into buying ten other things that I don't need and that they will do right by me. That's what I love about them and will recommend them to anyone in a heartbeat.

This was a reputable and honest shop before Scott retired and handed the Keys to David. David is a…read morerude bully and a con-man. They damaged my antique car, and even when I offered to absorb their mistake and pay to have it re-repaired correctly at my expense, he threw in the towel on a classic car that his shop broke. It's shameful. It shows they don't stand behind their work. It shows a total lack of integrity. Go ANYWHERE else