They were the first ones to respond to my request on Angi, and ultimately the ones I picked for…read morewhat I needed help with. So, I have a home warranty plan but...what I had was considered "a fixture" issue so I was on my own! (I might be looking for a different home warranty company now, lol). So Nick came over and talked with me and was really helpful. I had told him what was going on and it turned out that the real issue was my house's main water shutoff. That's major to me, and I liked the honesty as I was shown the list of pricing so I understood that these were set prices and that made me feel safer, like someone wasn't just trying to give a higher cost because I'm a woman. You may laugh but I still see that practice, so that was good to see. I called two other places and one (Benjamin Franklin) actually wanted to charge $350 dollars more for the same work, and then came down in price to be just $100 more than Southern...I know I'll never call Benjamin Franklin! I really had a good experience with Southern Plumbing and Nick was very helpful, prompt, did clean work that has a warranty, and I recommend this company.

Called for a tankless water heater issue. Very responsive; the techs came out in less than an…read morehour! After several minutes diagnosing the problem, the conferred with the manufacturer over FaceTime. I had never seen that before, but it added to my confidence in getting my issue fixed. They ordered the required part, and they came out two days later to install it and drain my lines. They temporarily got my hot water running until they could install the new part. Price was very reasonable, and the communicated with me over text and email so I knew what was going on the entire time. Highly recommend this outfit!

Daniel has helped our family twice now. He gives great advice, is affordable, and does not take…read moreadvantage of an obviously worried person in a time of plumbing stress. He came out on a Sunday evening for a badly clogged toilet. Assessed the situation and was back first thing Monday morning, exactly on time. He walked us through what would happen and why and patiently answered my questions. I am glad to have a plumber in my contacts I can trust for problems big or small.

From the owner: D&D Plumbing & Water Cleaning Services is the go-to source for residential plumbing and commercial…read moreplumbing needs in Fredericksburg, VA. Our team of expert plumbers is here to provide you with top-quality services that you can rely on. We understand that plumbing issues can be a major inconvenience and can cause serious damage to your property. That's why we offer a wide range of services, including plumbing repairs, covering faucet repairs, and pipe repairs, to ensure that your plumbing systems are functioning properly and efficiently.

Very responsive and quick to respond. Answered all of my questions and was very polite.read more

From the owner: Clog Heroes Sewer & Drain is a reliable company offering comprehensive and personalized sewer and…read moredrainage services. We are committed to excellence and customer satisfaction. We believe in forging long-term relationships with our clients, built on trust, transparency, and outstanding service. When you choose us, you can expect: Professionalism: Our team comprises technicians who adhere to the highest industry standards, ensuring that every job is executed flawlessly. Tailored Solutions: Each drainage problem is unique, which is why we take a personalized approach to address your specific needs. Upfront Pricing: No Hidden Fees! Customer Education and the utmost respect for your property.

Jan was efficient & friendly while taking equipment measurements for my new HVAC system to be…read moreinstalled in a few days. He answered my questions & provided insight & details that were much appreciated.

I found them through Yelp project among 10 others and after talking to reps I decided to stick with…read moreReddick,because of clear explanations of pricing and upfront fees. It's unbelievable but some companies required upfront deposit even before assessment of the issue. Our technician,Brian,was on time,called prior,came with shoe covers,quickly identified problems with toilet,gave us estimates and couple options to think about. I called next morning and next business day he returned and completed repair. Again on time,very professional and leave no dirt or waste after job. Prices are horribly high now everywhere,but plumbing can't be avoided,so their price point is adequate to area,but service is superb. Can't deduct star for high prices,because they are using gas and supplies which are horrible now.

Very nice and professional. I needed and inspection after a power spike entered the house through…read morethe cable and fried some appliances. We were worried if it was safe. Luckily everything was fine. We learned some things like your electric system needs maintenance. Our panel is 40 years old and needs to be brought up to code.

My husband, Rick, called yesterday late afternoon, scheduled an appointment for today!! WOW!…read moreJake, who is super and professional, arrived on time. He found our problem and fixed it. I was expecting a high bill and was very surprised. Happy to pay this bill! If you are looking for a company that is helpful, courteous and professional - this is the best we have found! I thank them very much!

Really appreciate the good communication, value, and professionalism. Alec did a great job,…read morescheduling was pain free and prompt.

We had a badly leaking bathtub and needed help. A&A provided quick response, good communication,…read moreand the work was well done.

Pete was on-time, courteous and fair. His work was thorough and tested. Would highly recommend. His…read morepricing was fair. He was efficient with his time.

Pete arrived for the kitchen faucet job as promised, recognized some other issues and took care of…read morethose as well. Excellent job and quite reasonable in price! Thanks Pete!

The 9 Yards team did an amazing job. We have been dealing with clogs and smell issues related to…read moreour main drain line on and off for several years. The 9 Yards owner and team were very polite, friendly, and professional from the beginning to end of this project. They listened to my concerns, diagnosed the problem, took their time to come up with a solid plan and estimate, and got the job done. They replaced my whole main drain line and went above and beyond to keep the area clean. I highly recommend them.

The service went well, and my toilet is not running all the time. I did have a brand new float and…read morevalve still in the box but he could not get it to work so I was charged another hundred dollars for him to install the one he had on the truck.

This was for a propane hot water tank replacement, a water main valve replacement, and a whole home…read morecarbon water filter. A rep contacted me immediately to schedule a free home estimate. The plumber arrived at my convenience, accurately assessed the situation, gave me several recommendations, prepared several quoted options, explained the pros and cons, and didn't pressure me on the decision. He came out next day and completed the work quickly, cleanly, and up to code. The end result looks immaculate. He answered all my questions. I was so pleased I joined the partner program to save 15% on future jobs. Thanks F.H. Furr!

Today I called for an after hours emergency call at 7:30pm roughly, no word or follow up by 9:00pm…read moreI called back my ticket is "on hold" and not a single soul reached out. At 11:00pm I was told it's still "on hold" and that they can escalate it further to a dispatcher. I knew it would be 2 hours roughly before a person could be allocated and here, but the utterly abysmal customer service, response, and AI bullshit has pushed me away from this company. If I call you for assistance then do every single one of your customers a favor and reach out, and or notify them if you have no one available or if a ticket is "on hold" whatever that means! I've used this company twice before and they were decent then, guess companies change. I will never use this company again!

Absolutely flawless service. Great response to the Yelp "Get a quote." Great follow up…read morecommunication to schedule once I said to book the job. Called before arriving and arrived on time, and took care not to track mud in. As for the job itself (garbage disposal replacement) the service tech tried to unjam the old one first (which would have saved me money) but came to the conclusion the old one was toast. Installed a new one quickly and cleanly. Price was exactly as quoted. As he was boxing his tools I asked if White Glove did any water quality testing and explained a problem I suspect I have on my supply line. He offered to take a sample on the spot that would be sent off to a lab. He quoted me a price and said I could pay in a week when the sample came back. How much more could I ask for? Great first experience with White Glove. They are at the top of my list for future needs.

Last week Nick came out to my house to do my Bi--annual service on both of my heating and A/C…read moresystems. I've had many techs come out to my house over the years but Nick was one of most professional and knowledgeable techs I have seen. Extremely friendly, knew what he was doing and took the time to explain things where it made sense. I was actually going to go with another company for my next years annual contract but after meeting Nick and watching him go about his job, I'm staying with White Glove. You might find a few companies cheaper than White Glove but by sticking with them, I know I'm getting my monies worth. Thanks Nick for your professionalism and your work ethic. I wish there were more guys like you out there.