Oh my goodness! If you're reading Yelp reviews contemplating which plumber to go with, always go with Todd! We had a sewage backup on a Sunday morning. I requested a quote from Yelp with Drain Rooter Service and received a reply with a reasonable quote quite promptly. Long story short, Todd went above and beyond with service! Running the snake through the line from inside the house wasn't enough, so he brought the camera out to find the problem, and mapped out where the sewer pipe ran through the front of the house. Then he cleared out the line from the outside. Anyway, with all the work he did (and a lot of great advice with what we could do ourselves to save money and headache), he ended up just charging us the original quote! He is beyond honest! Any other plumber would have charged us for every item and justly so. I know I will be getting in touch with Todd for our plumbing needs and strongly recommend his service! You won't regret it! read more

Called Todd with Drain Rooter Service to check out a slow draining toilet. Arrived promptly at the agreed time. He diagnosed the problem quickly and had the toilet in good working order in no time. I highly recommend his company and will not hesitate to call him for any future plumbing issues. Thanks Todd. read more

Todd (Tai) Nguyen and his sidekick, Tom, came today, Sunday, on time as scheduled, after I reached out to them through Yelp. They took their shoes off outside the door out of respect, and they not only took a look at the drain, but before they did anything, they looked at what was happening underneath, access through the downstairs closet, to make sure I had the full picture and they looked at all the options. They then snaked the drain, twice, sent working so took a deeper look and opened the drain and took out the clog. They were thorough and kind. They did the work, the right way, even though it took longer than anticipated, and then they offered me a deal on really correcting the issue long-term, a permanent fix, that was incredibly reasonable. I won't use anyone else kobing forward. They deserve these 5 stars. Thank you, Todd and Tom! read more

We moved into our house a year ago and had no idea what the state of the sewer pipes were like. We noticed water from our kitchen sink pouring our of the clearout/overflow outside of the house near the sink. However, nothing else was backed up so a bit of an unusual problem. This was Monday evening. Gave Todd a call Tuesday morning and he came by on Tuesday afternoon. He tried snaking it which did improve the drainage, but he did some follow up testing which involved sending a lot of water down the drain. Sure enough, it started backing up again. Todd recommended a hydro jet and explained the snaking probably only opened a small hole in the blockage - enough to allow draining over time, but not really clearing all of the blockage. He said his policy was "no drain, no charge" so he would charge only for the hydro jet and not the snaking he'd already done. We agreed and boy, did the hydro jet clear out a lot of stuff! Mostly calcium build up according to Todd. After the hydro jet, Todd performed more tests and this time all the water drained out of the kitchen sink quickly and none out of the clearout/overflow. We were extremely pleased with Todd's professionalism and thoroughness. We would definitely use Drain Rooter Service again. read more

Drain Rooter - Large chunks of calcium deposit blasted out of our sewer - Plumbing Near Me

Had a clogged kitchen sink --they showed up ahead of schedule and finished the job quickly without hassle. Definitely recommend.

Todd did a great job and was quick to respond. I had a leak under my kitchen sink and he came same day to help me take care of the issue. Todd was very knowledgeable and professional. I would recommend him 10/10. read more

Fast response time on a Sunday! Fixed the repair in a timely manner. Highly recommend. Thank you!

Todd was able to come out a day after I called him to install a new toilet for us. He was on time, really friendly, and his price was very reasonable. As he installed the toilet, he showed me that the existing supply line was too short. I fully expected an expensive replacement supply line, but to my surprise, he threw it in for free. Pretty unheard of. He also said that if there were any problems or leaks, to let him know and he would be right back out to address it. Todd was great and fully deserving of the 5 star rating. read more

Todd worked was very friendly, efficient with his work, very communicative while working and was very clean with every step it took in repairing my clogged plumbing. He was on time and his work was fast and clean. I definitely would recommend Drain Rooter Service for any plumbing issues! read more

Just moved and husband plugged up the toilet! UGH! Didn't want to shop around and wait I wanted it fixed like yesterday! Called Drain Rooter Service and told me he could come by right away . He arrived in 15 minutes and unclogged our main drain in about 20 minutes . Great service. Not cheap but plumbing is always expensive! Thanks Drain Rooter ServiceX1 read more

Sent a online request on a Sunday. Within a day, Todd responded and was able to give me an appointment on the same day. Fix everything within in an hour. Definitely going to use them again read more

I am very thankful for Todd's responsiveness and professionalism. I called on an evening, he came right away and unclogged my kitchen drain. He was here until after sundown. I didn't expect anyone to solve my problem so quickly. read more

Todd is the man! He arrived very quickly and was able to diagnose the problem. You can also tell that he is trustworthy, has very good integrity and not the type to charge extra. A+ customer service. I will be using Drain Rooter for all my future needs. Bonus: He wore a mask and followed social distancing protocol very well! read more

Called them up on New Years Day and they showed up an hour after the call. Super fast, super friendly, and great prices. Todd and his apprentice showed up and were very professional and showed up with masks too. They got the job done quick and well. I used to call roto rooter, but not anymore. These guys are my go to for my yearly snake cleaning. They go the extra mile. 10/10 would recommend. read more

They did a great job and really went the extra mile to get a part needed for our faucet replacement. There was just a small miscommunication or two along the way. But we got our new faucet in and they cleaned up nicely afterward and wore masks and kept proper distance and all. Thx!! read more

I called at 4 pm with an emergency and Todd came right over! Clean, prepared, social distancing and masked. Very pleasant, honest and good pricing! I highly recommend!!!!! read more

Contacted Todd for a garbage disposal unit replacement. He was quick to respond with a free online estimate and online appointment setting. He also responded kindly to my pre-work questions on the type of unit. On the appointment day he was on time, completed the work efficiently and left the work area clean. He also provided advice plus his pricing was economical and as per original estimate. He even takes online payment. I'd use Todd again for any future plumbing work, plus he's a local small business. read more

Todd came by to save the day! We had an urgent clog and he came by immediately to fix it. Fast and friendly service!

Awesome, friendly and professional, arrived within a hour easy to work with and solved our kitchen sink issue for reasonable price. Thanks!

Todd responded to my Yelp request immediately and was able to arrive at my house in less than 2-hours to snake out my kitchen sink clog. He worked quite hard to fix it and did so while masked and he removed his shoes before entering the house. I highly recommend Drain Rooter Services and especially, Todd read more

These men, owner Todd and assistant Tu, responded immediately and cleared our pipes as quickly as could be done, considering they had to install an exterior sewer clean-out first! Their equipment is up-to-date and they both seemed very knowledgeable. They wear masks and have good English language skills. Thanks, Tod and Tu! read more

Todd is awesome! My shower drain clogged. Todd responded very quickly with a fair quote. He came to my house in half an hour on the same day and finished the job another 20 minutes! Definitely recommend to others who need plumbing help. read more

Came out super promptly late on Memorial Day and solved our problem! Totally recommended.

Sprung a leak in my water main, with a lot of historical weirdness involved... these guys came out that day (Saturday) and set me up with a temporary solution to get water in the house, and came back Monday to put new pipes down. They were friendly and professional, and when it was discovered they poked a hole in my irrigation system, they came out right away and fixed it for me. I would highly recommend them. read more

Fantastic service and workmanship. Called yesterday and they were here in 20 minutes. They did an emergency fix and came back today to do permanent repair for a very reasonable price. Will call them for any future plumbing issues. read more

Todd was very professional and honest. We called him for a bathroom clog and he was able to figure out that it wasn't a clog and it was just a breathing problem. He resolved the problem in a few mins and was very reasonable with his charges. We will be using his services again. Thanks Todd! read more

Todd was on time and his work was perfect. He fixed the broken pipe in the front yard and no issues so far after 4 months. He offers the best service and price. read more

Our sewage line had backed up and waste water was constantly seeping into my front yard whenever we used the sink, flushed a toilet, turned on the shower, etc. After a quick google search, I found Drain Rooter Service and Todd picked up immediately and said he could come out in an hour. He arrived right on time and immediately got to work and had everything cleared and back to normal within 20 minutes. Quick, honest, and reasonably priced - highly recommended! read more

Todd came by my house within a few hours after I reached out to him. Very professional, nice and knowledgeable. He fixed the clogged drain and replaced the plumbing under my sink for a very reasonable price. I will call him again if I have future plumbing issues and would recommend his service to others. read more

My toilet was leaking and Todd arrived in less then fifteen minutes. He looked over the whole situation and fixed everything all together. I definitely recommend them because he did it quickly and cleanly . Thank you, Todd read more

Great. Reasonable price. Quick work. Talked about the root cause of the sewer problem and what could be done.

Super happy with this service! Our plumbing backed up and I was in need of help. Todd answered my call right away and was at my house in about 15 mins! He was super nice, friendly, had his mask on and was able to clear the back up quickly. I would definitely use this service again. read more

Todd from Drain Rooter Service @ 669-232-7086. Todd is an honest, straight shooter. I thought I had a leak since I've been hearing drip-like noises in the attic. Todd came, crawled around the attic, and concluded that the fix can be done on my own with a few tips. Who does that these days? Wow! read more

Had a main drain clog and Todd came to the rescue. It was late in the evening and I was able to contract Todd, who's helped me out with many plumbing issues before. He made it out that night within 30 mins and was able to clear the main drain that night. He mentioned that there was most likely still issues so he ran a camera and sure enough we had some root issues. My house didn't have a clean out so he installed one the next day for me so future services will be much easier and save money. I didn't even have to be around. Very professional and fair pricing. I've shopped around and his pricing is very reasonable. He's my goto guy for plumbing and I highly recommend him. read more

Super efficient and did a fantastic job! Highly recommended!

Great and fast service. Many contractors hide behind answering services and don't care about small jobs. This guy is great and cares about customer service! Use him! Thanks, Karl read more

Our bathtub would not drain. The usual method of clearing blockages (e.g. drain-cleaning balloon with a hose) was not enough. Todd came out within 20 minutes of our phone call. He identified and resolved the issue quickly. Todd was friendly, courteous, knowledgeable and hardworking. We will definitely call him for any plumbing needs we have in the future. read more

We have not used a plumber in may years, but needed one twice in exactly a month! This time Todd sent his super nice colleague Tu to repair/replace/install a leaking kitchen faucet for us. Due to position of the sink, it was a very tight fit and extremely difficult to work in the available space. Tu was determined to accomplish the task, and did so with competence and a great attitude. We really appreciated the help with a project we might well have been able to accomplish ourselves a decade or so ago but for which we now definitely needed the help. Again, I am happy to highly recommend these good people to anyone looking for a skilled, reasonable and responsive plumber. Todd got back to me immediately following every communication, and Tu arrived even sooner than promised. Will be sharing this review & recommendation with friends and family in the area for sure! Thanks again, Drain Rooter Service folks! read more

They were very quick to reply with a quote, showed up in less than hour, and quickly cleared the drain. Todd was very polite, wore a mask at all times and was very honest about some additional work that I asked about. i would definitely use him again. Thank you for the wonderful service. read more

We needed our bathroom sink faucet replaced. He was on time, polite, and did his job. No issues. I would recommend these guys.