The movers were great, and they worked really hard. It was the customer service that sucked. My…read morepartner and I were dealing with "Bryce". He wouldn't answer my texts confirming that the move was on the 26 and asking what their ETA was. I have the read receipts and the screenshots. Lo and behold, on the 26, Two Small Men With Big Hearts were a NO SHOW. My movers DIDN'T SHOW UP. It was a "mix up". This put me back cleaning the house, getting the carpets cleaned, etc. Not a peep from Bryce, no sorry, no nothing. Will never use this company again. Nothing that the actual movers did though--Dillon, Jamie and the other guy were awesome.

I never leave reviews. I'd like to leave a good one; however, this was the worst move in my entire…read morelife! The lead guy, Mike, came in to our home, extremely rude started telling me what he couldn't take. Asked me why they weren't going to Buck Lake and to Red Deer storage unit instead, which was shorter distance. They had a truck, not a moving van, said he couldn't take all our things. Quite frankly, I felt like he didn't want to take anything. My husband said that they could load our stock trailer and he would haul it. My son and grandson came to help because it was very clear at this time that it would not get done. His son, Connor, was an absolute PUNK! When my friend told him that he was cheeky for such a young buck, his reply was that we were cheeky for a couple of old broads. My friend said he used the B**ch word. I'm not sure if after packing so carefully, that I have any whole china left! They wanted to quit at 3:00 to go for supper, already having a lunch break and several smoke breaks. Mike informed me they couldn't work over 13 hours or he would be fined $10,000.00. I told him that he had only been there since 9:30 so he had plenty of time left. Connor piped in and said they still had to unload. They did not know how to stack the truck, kept debating amongst themselves how. Then when they finally got the big stuff, my family had 3/4 of the stock trailer loaded themselves. They did reluctantly help move the rest of the bins to the trailer. The group was told what was not to go, as this was our temporary living things. Connor proceeded to take the stuff getting it mixed up in the other stuff. When I yelled "Stop" he totally ignored me and continued to put it in the trailer anyway. Having two units, Mike told me it wouldn't be enough room. they didn't stack the same bins, they put stuff on our good wood tables, we tried to suggest things to help. Their response was they were the professionals. Tell me how Connor, a 17 year old is a professional! He loaded things on a dolly and then dumped them in the aisle of the facility for us to load into the unit ourselves. When the "professionals" filled up their unit, my family was finished the entire trailer and they then used our unit to put the rest of our things. Although they had the larger items, couch, table/chairs (which I forgot to mention that Connor didn't want to even take it because he told my friend it wasn't convenient), my family had finished and continued to stack the rest of the things from their truck. The one young man, very polite, hard working was Jordan and he was fantastic! Unfortunately, he was not the lead. SAVE YOUR sanity and hire someone else. Our son and daughter moved the following week and used a different company, half the time/price and they didn't have to lift a finger.

We had "YOUR FAMILY MOVING" move us on January 22nd, 2026. We had 4 guys who moved us in 3 short…read morehours. Was very quick and very efficient!! We are extremely satisfied. Bonus was, they were the first moving company we ever hired. Highly recommend this team! Bravo!!!! 10/10

So I just used these guys..saw all the great reviews and thought wow!!…read moreUnfortunately my experience was not a happy ending. I was told I would have the big truck as I had alot of stuff and moving from Red Deer to Cochrane.. 3 pm the day before I was told no sorry we booked the big truck to go to Grande Prairie so you get the small one and they will have to do 2 trips..they started late in afternoon and went til 2 am..needless to say it was a long night..then they dropped my freezer..damaged our wood rails when moving couch and charged us 2 1/2 hours for one way to Cochrane when we all know it's 1 1/2.. tried to bring up concerns and had to chase them for not only a receipt but to go over what happened and the overcharge which was all dismissed...CRAZY!!!! Would NEVER recommend this company to anyone!

VERY DISHONEST COMPANY!!! Dishonest in their quote. They will demand payment before the job is…read moredone. Careful if you don't have the strength to stand up to her (Linda) as she will bully and yell at you) I will be taking it to the BB as well. No wonder she just gave numbers over the phone. Then turns around and charges almost $1,000 more!! Do not use this company. Even if you got a quote in writing, there will be HIDDEN fees!! Terrible to deal with!! SAVE YOUR MONEY!!

From the owner: We are a locally owned and family run junk and snow removal company in Red Deer…read more*Serving Red Deer and Central Alberta. * Commercial, Residential and Industrial Services We provide the following services: Junk Removal where we load and haul away for you. ° no job is too small or too Big ° house cleanouta ° estate sales ° renovation debris ° mattress and furniture pickup etc. Bin / Dumpster Rentals °4, 6, 15 and 20 yard bins °Permanent and temporary basis. Snow Removal Services ° Residential and commercial removal and plowing services. ° monthly or one-time contracts ° Gold, Silver and Bronze packages available. Bi-weekly City Trash Pickups. ° Pickups in between the city of Red Deer bi weekly pickups. °if you have too much garbage between city pickups.

They came quick and did a thorough job, thanks! Having a double story house makes the upper floor…read morehard to get to for me.

have used men in kilts for many years! always on time, always pleasant and get the job done ! Will…read morecontinue to use them!