Matt and 1-800-DUMP-NOW are a class act. I called the business this morning to get a quote for junk…read morepick-up... I spoke with the owner, Matt, and explained that I'd bought a sofa off of Kijiji yesterday, and upon getting it back to my condo and removing the slipcover to put a fresh one on, realized that it was infested with bed bugs. Disgusting and very distressing. I immediately put the sofa on my patio, along with a few small garbage bags of dog bedding and blankets that had been near the sofa, and closed the patio door. First thing this morning, I called these guys. I was upfront with Matt that I had a sofa with bed bugs that I needed hauled away, and is this something he handles. He was super empathetic, and actually apologized that I had to deal with the situation I was in. He said he could help, and even rearranged his schedule for the day so that he'd make it to my place within 90 minutes. HUGE sigh of relief... he also said he'd wrap the sofa in plastic to avoid any possible contamination as he and his team removed it. Matt and his team showed up within the hour, and actually ended up removing the sofa right from my patio, so that they didn't even have to bring it back through my condo. They also took away the bags of dog bedding. It was very fast and painless, and cost me $90, which is more than fair. Right after he left, I realized that I'd accidentally put a childhood blanket that belonged to my mom in the garbage bag with the dog bedding. UGH.. I texted Matt, and he said not to worry, I'll fish the blanket out for you, and have it washed and will keep it for you until you're able to pick it up. Talk about service! I'd highly recommend Matt, and will definitely hire him in future. 5 stars all the way!!

Excellent customer service, and quite reasonable.They were fast friendly, and I would use them…read moreagain.

Friendly and polite. Easy to deal with and efficient…read more Friendly and polite. Easy to deal with and efficient.

From the owner: Cheap rates for all of kinds of services including moving, dump runs, lawn maintenance, cleaning…read moreetc, gutter cleaning

A week ago, I scheduled a pick up with Dump Street for this morning. They're a no-show…read more Our first interaction left a lot to be desired regarding communication, but some people are just not assertive or clear when they communicate. When I realized he hadn't asked for the address, I volunteered the info. No reply. Again, I naively allowed room for poor communication. I trusted if there was a problem of any kind, he would let me know. If you can't or don't want to do the job, then you can't/don't want to. Just tell me! Everything is hanging in the balance, & I've got schedules to keep. Today, he was a no show, and each time his phone went straight to voice mail. I expect the possibility of ghosting in social situations, but professionally? Seriously?! Dump Street lives up... or rather down to its name. A dumpster fire best avoided.

Dumpstreet was great. Quick, professional and easy to communicate with. If you need junk removal…read moreof large or small items give them a shout.