Went with drawing of my idea, and asked if they could redraw this with artistic flair (which is what u want with a custom tatt right?); didn't even get a consultation with the artist!They asked for £35 deposit, and told me they'd be in touch. Long story cut short: They never phoned me once; the drawing was only ready 3.5 weeks later! When I went to see it the drawing was nothing like what I had left them with. I diplomatically suggested a few major changes would be required and it felt like the artist was taken aback that her drawing was not to my taste. From then on there seemed to be a distinct lack of enthusiasm for doing my tattooand that's me being very generous. This left me with serious reservations about getting my tattoo done by Dragonheart. I decided to check out one that had been subsequently recommended to me called LoveHate tattoo. Went there and it could not have been more different: showed my drawing, spoke to an artist bthere and then, discussed what I wanted etc. paid £20 deposit, was told the drawing would be ready 2 days later. It was. The guy asked if there was anything I wanted to change and seemed very eager that I should be happy, rather than be miffed that I wanted any changes. Only minor changes were needed. I got the tattoo done and it is a cracker. I have recently seen a tattoo done by DH. I can only say that I am very relieved I didn't get my tattoo done there. Perhaps that was just a bad one, i don't know. But I wont be taking any chances with my next onewhy bother? LoveHate are a little more expensive, but ur gonna have that tatt for a while, so don't skimp on the pennies. read more