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Dragonfly Heating, Cooling & Plumbing

4.5 (13 reviews)
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Updated 3 weeks ago

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30 minutes

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8 months ago

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Austin G.

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2 months ago

Fair price but went with a different contractor who gave me a better deal and wasn't hires by a second company

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Austin G.

Thanks for the opportunity and sorry we were unable to help you.

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9 months ago

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Austin G.

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11 months ago

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Austin G.

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9 months ago

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Austin G.

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1 year ago

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Austin G.

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3 years ago

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6 years ago

Great company. Very knowledgeable, friendly, and professional. Definitely sticking with this company.

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Carmen F.

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7 years ago

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9 years ago

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9 years ago

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10 years ago

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10 years ago

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Review Highlights - Dragonfly Heating, Cooling & Plumbing

After some bids, discussions, review of Service plans we decided to go with Comfort Pros.

Mentioned in 3 reviews

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Smedley Plumbing

Smedley Plumbing

4.0
(13 reviews)

Good businesses provide services that serve. Smedley embodies this quality. I had a fantastic…read moreexperience with Smedley Plumbing from start to finish. Their scheduling process was incredibly smooth and stress-free. My technician, Austin, called me when he was on his way, which I really appreciated for planning my day. Once he arrived, Austin was professional and courteous. He took the time to walk me through the entire repair process explicitly, ensuring I understood exactly what was being fixed and why. It's rare to find that level of transparency and communication. I'm very grateful for their hard work and highly recommend them!

Smedley, a new company seeking to expand its capacity and growth, has the potential to improve its…read morecustomer care. Smedley promptly arrived at our home and inspected our 5-year-old leaking water heater, which we had purchased from a big-box store. We were informed that the heater was beyond repair and was offered to replace it with a commercial-grade model that came with a longer warranty offered by Smedley Plumbing. We accepted their offer. A few days later, a single technician arrived with the new water heater. Despite the arduous task of carrying the old unit up the stairs and delivering the new unit to the basement, he managed to accomplish it alone, assisted only by a hand truck. His installation of the new water heater was well designed and flawlessly installed. My primary concern is that we are accustomed to contractors preparing our property to avoid potential damage. This isn't usually a problem because we've never had a contractor who didn't show care and respect for our belongings by wearing special shoe coverings or covering work areas to prevent damage. In my opinion, equipping installers with a more comprehensive guidance and protective equipment would be beneficial as part of their business practices. Thanks.

Anthony Plumbing, Heating, Cooling & Electric

Anthony Plumbing, Heating, Cooling & Electric

2.1
(268 reviews)

It's easy to get a good review when everything goes well; however, when things go bad, it's nearly…read moreimpossible. I say "nearly impossible" because I am about to report one of those rare instances. I reported a problem with an A/C installation performed by Anthony four years earlier at my daughter's home, and immediately, Anthony stepped up and took full responsibility for fixing the error and all the resulting damage that occurred as a result. My most sincere appreciation and thanks to Steve and Kelly!

Inept technician & customer Service. Called Anthony to help install a smart thermostat. I had…read moretried installing and it didn't want to power up with the normal wiring scheme, but would with the included power adapter that came with the thermostat. We had also called to have our A/C checked out as well and they told us that had to be 2 DIFFERENT technicians, EACH with a $150 service charge. Don't really understand how someone who is qualified to work on the electrical components of an A/C condensor is not qualified to connect a thermostat, but... The apparent "special" Technician for the thermostat arrived when I was not at home, but I spoke with him over the phone and described the issue where the thermostat would not power up with the standard 5-wire configuration, but would when using the 4-wire adapter. He looked into it and called me back a short time later that said that they Anthony PHCE charges $500 to install a smart thermostat. I just wanted it done so agreed. Once I arrived home I found out from my wife that they technician claimed the smart Thermostat was broken and that he couldn't install it and put the old thermostat back on. He said it shouldn't need the adapter and because it didn't work with the normal wiring it must be broken. Never mind that I told him exactly what he found over the phone before he began. Despite not completing the job we called them for, that didn't stop him from charging us the $500! Fast Forward a couple of months I decided to give it another shot myself and just to start from a clean slate I spend $15 to replace the wire from the furnace to the thermostat. AMAZING, that made it work. Turns out the "5th" wire must have been damaged so it wasn't getting power. Very sad that a special technician for performing this specific type of work didn't even know how to check for a broken wire. When I called them to request a refund for at least the Thermostat installation (I was fine with paying for the service call since they did come out), I explained the situation to 2 different people. They told me the Service Manager would review it and get back to me. Once I did receive the call, they told me that they would not refund any portion. I explained the whole situation again and the gentleman commented that is not what the people I had previously spoken too wrote down. They took it back to the Service Manager who again refused the refund on the basis that I did not let them come out again to fix it. Why in the world would I call back incompetent people who could not diagnose something as simple as a broken wire? Furthermore, I didn't know what the problem was myself until I fixed it, so there is nothing to call them back for. Based on Anthony PHCE's obsurdly high prices, duping people into paying multiple service calls and still charging people for work their "professionals" could not complete, I am amazed anyone uses their services.

Dragonfly Heating, Cooling & Plumbing - hvac - Updated July 2026

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