This small hotel is part of the whole IHG group and we selected this hotel since we could apply our…read moreIHG points towards the stay (points paid our stay entirely). For 7 days, this place really wasn't bad at all. But, it wasn't great either. Picture this - IHG buys out a rundown hotel that was on its last leg with plans to refurbish, rebuild, remodel, and renew. Now fast forward time a good amount, but not all the way to renewal completion... that's precisely where this cozy hotel is at currently.
Service was fantastic, front desk was very friendly and accommodating, check in/check out process was stress free, and breakfast was decent (not a 5 star hotel breakfast, but it was hot and provided what you needed). Their breakfast had the generic microwaved eggs (not freshly made), sausages or bacon depending on the days, cereal, fruits, milk, orange juice, coffee, etc... you get it, the essentials to enjoy a warm breakfast meal. May not be super delicious, but it'll do the job and saved $$ for our family.
Pool is shallow for kids' safety (3-4'), big enough to enjoy, pole w/net is available to clean the pool yourself prior to use, and jacuzzi was out of service our entire stay (bummer). Parking was free, easy to access, and surrounded the hotel.
Our room was spacious with 2 queen beds, sofabed, mini fridge, microwave, and standard bathtub. Did everything work? Yes, absolutely. Is it modernized and does the room look incredible? Nope. Does it seem as if the place is trying to look like other IHG brothers and sisters with much more modernized amenities? Certainly. Just don't count on it for a long time.
Internet has snail slow speed. It'll work for your phone but don't count on using it for remote work on your work laptop. For this reason alone I wouldn't return here. If you don't have Mobile Hotspot, don't count on working remotely. TV cable and WiFi speed are limited, slow, behind, and very outdated.
Great hotel if you just need the bare minimum essentials. Traveling for work? Skip this spot. Have family? Decent for the price but bit of a drive from San Antonio's central life.