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Dragon Restoration

5.0 (3 reviews)
Open Open 24 hours

Services - Dragon Restoration

Biohazard cleanup

Damage restoration

Mold remediation

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Peak Environmental - We have specialized drying equipment for your restoration needs!

Peak Environmental

(4 reviews)

These guys are top notch very professional and they get the Job done we had water damage in our…read morebasement and these guys saved our ASSES!!!

TLDR version - Best case scenario, this company is extremely lacking in transparency and does not…read morehonor their estimates. Worst case scenario this company openly takes advantage of customers. We had a toilet leaking in our basement, plumber friend recommended Peak Environmental to deal with the mold from this leak. P.E. came out to check it out, my wife dealt with them, they assessed the mold, and wanted to test it for $400, they also quoted her $2500 to remove the moldy drywall, remove the sink, treat the studs, remove all debris, set up air purification for the duration of the job and clean out the air ducts. She went ahead and had them test it and agreed to the price. Not sure why the testing was necessary when everything was being gutted. Also, this estimate was all verbal nothing written, felt she could trust them given that our plumber recommended. They called to tell her the test results, we never received any sort of documentation. Set up a time to come out to start the process. The project was delayed due to emergencies from cold temperatures which is understandable. First visit, removed and bagged all the drywall, removed the sink. They left the bags and the sink in the basement, said the studs were too wet to treat and would be back. Second visit kept getting pushed back due to emergencies, again understandable. They scheduled for Thursday 2/1, at this point Robert told my wife that they would have the ducts cleaned Friday, she told him no one had contacted her to set the time up. He said he would get a hold of them to call her. After a little bit he text her that he was mistaken when he said the ductwork was included in the estimate and that its typically around $650, but he told them they had to do it for around $500 to save us $150 for the inconvenience. She ended up telling him that we would not be proceeding with that part of this job. They came out Thursday to finish up and haul everything away, my wife wrote them a check for the balance of $1250, she had paid the first half upfront. I was not aware that the reason we weren't doing the ductwork was that it was magically no longer within the estimate, I thought it was just scheduling issues, so was surprised when we still owed the entire remaining half. I went home to inspect their work, and then contacted the owner Joshua at the email address on their site. I requested he provide a written estimate or a receipt broken out into line items. Later that evening I received a receipt with just the work listed out in a paragraph stating what they did and then the check totals and to let him know if I needed anything else. I responded that I needed line items broken out, stating that there was miscommunication as to what the estimate entailed and we were never provided a written estimate. I received the full estimate, and the explanation that since it was a self pay project instead of insurance they did a verbal estimate. He also wrote "I apologize if there was some miscommunication regarding the duct cleaning being in that original estimate, and we offered to take $150 off the duct cleaning cost to make that right for you all." I found the offer to take $150 off something we were told more than once was in the original estimate to be utterly insulting, and can't fathom how that can be considered making it right. Looking into the estimate I discovered that 75% of the cost was due to the air purification scrubbers they set up for the duration of the project. I was confused by this and how they were listed on there, so I sent him another email outlining all of the miscommunication and asking for clarity on these. He explained that 2 units were on there for 5 days each at $130 a day. Then there are two HEPA filters that he charged me for that the air scrubbers use at $213.89 each. With tax those two items totaled up to $1873.23. I also told him that without the ductwork I never would have agreed to the price of $2500 for the job, I still think with the ductwork that is high for the scope of work. He gave me his phone number with that clarification to discuss. I thanked him for clarifying and informed him that I don't think there is anymore point in discussing this as it will not be resolved to my satisfaction. He replied asking what a peaceful resolution would be to this issue, and stated that they do strive to make all our customers happy with the work they perform. After I did not reply he offered that they would be happy to have the ducts cleaned in the original cost. I have not responded to this either as I would never let them in my home again. Meanwhile Bobbi started texting my wife that he guesses her husband was talking to Josh and there's confusion about the duck[sic] cleaning and they want to cover it now. She told him no that would look elsewhere for that. I feel taken advantage of by P.E. due to non-transparent estimating and not honoring said estimates.

Rescue Brothers Restoration

Rescue Brothers Restoration

(2 reviews)

Camp Washington

Rescue brothers are amazing!! We had a flood in our bedroom…read morethat required restoration and rebuild, they did it all!! The services were speedily, professional and superb. They were very transparent with services and pricing. My husband and I are so happy to have went with them. We love our new bedroom and appreciate a frustrating situation for us to be handled with such care and professionalism!! Thank you guys so very much!! In a water crisis they are exactly who you need!! They saved our home from what could have been a mold disaster!

Not to sound cliché, but the rescue brothers really did come to my rescue! After my hot water…read moreheater busted and flooded nearly 75% of my finished basement, I called the Rescue Brothers for my restoration needs and boy did they delivery. They arrived when they said they would (I'm very big on punctuality) , were very thorough with their work, knowledgeable , and professional. Joe was very understanding and took his time when explaining the process and answered every question I had (despite me asking numerous questions over and over). He was very honest and I do not feel as though he talked me into doing extra things that were not needed / made me spend extra money for no reason (unlike a lot of other companies out there). I would 100% recommend them and the services they offer, as they are a top notch first class company and it was an absolute pleasure working with them!! Thank you for everything!!

Dragon Restoration - damagerestoration - Updated May 2026

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