I went to this location due to falling on my tailbone... I was in a lot of pain. I got there just…read moreas the place was opening and within five minutes I was checked in by a very pleasant staff person. 15 to 20 minutes later I was seen by Daniel Truhan. Dan asked me numerous questions to ascertain what protocol to follow. He decided to send me for x-rays of my hips and lower spine. He reviewed the results with me by the end of that day & said there is a possibility that there might be a fracture. After reviewing the results of the X-rays, he submitted an order for me to have a CT scan of the same area the next day. Two hours after the scan was complete Dan called me and gave me the good news that I did not have a fracture of my tailbone. I've noticed there have been a lot of poor reviews of this location and some of the people that work there, however, I have nothing but good things to say. My experience was extremely positive.

These folks have been great. Despite increased demands and pressures over the past few years, the…read morestaff has been available, diligent, polite, and professional.

I recently returned from two weeks of business travel and wasn't feeling well. I went to the…read moremedical building in East Hampton, hoping to find a 24-hour medi-center. At 5:30 PM on a Friday night, I walked into a random doctor's office and asked the receptionist if there was anyone available to see me. Although the office was set to close at 6:00 PM, one of the doctors overheard my situation and graciously agreed to help. After filling out some standard paperwork, I was promptly placed in a room. Dr. Dempsey came in shortly after and asked detailed, thoughtful questions about my symptoms. His nurse assisted him, and within minutes, they diagnosed me with the flu. Dr. Dempsey's team even called White's Pharmacy in East Hampton to ensure my prescription could be filled right away. Quick, knowledgeable service from a caring doctor is rare these days, and Dr. Dempsey exceeded all expectations. If you're looking for a compassionate and efficient doctor in the area, I highly recommend Dr. Dempsey and his team!

Had a great experience here with Dr. Kolson, who was super attentive, kind, understanding, and very…read morethorough in the best way possible. Sat down with me for over an hour 1 on 1 to help figure out my health troubles. Went above and beyond. I highly recommend this practice

Grateful for Dr Mark and his gracious competent staff in East Hampton…read more He cured debilitating psoriasis on my feet. Harriet Reilly , Suffolk County , NY

Joanne is great! The care is good, calling and generally getting your needs met otherwise is…read morestrange. When you call, they sound indifferent and bored you need to pry information out of staff. If you ask for refills or test results they act like you are a big intrusion. For example, they have no patient portal that you can log on and find test results. If you ask you you will see at your next appt you will be told Joanne but may see someone else. That's fine they are all good but consistency of care is good too. If you call a few times in a row to clarify something you may get a snarky remark like "yet again." It's as if you're bothering them by trying to take care of yourself. I would say the professionals act professional, the others are who they are. You overhear comments like they can't wait for summer people to leave and so on. Wait time is short and generally service smooth. There is a doctor associated with this practice but never seen him/ her. Never been given the chance to make appt. with them. Usually takes a few calls to get a message through hardly get a call back on results unless it's a ca. Screen. In person though is fine. This is a short term solution as I look for a full time physician where I really feel comfortable and welcomed.

WORST medical office i have ever been. no directions, very confusing, never saw an actual doctor…read morebut only PAs. this is a money making place that doesnt care about the patients. dont go there

I've seen Dr Collins for 20+ yrs and after 4 calls to the office am unable to make appointment or…read moreget a call back. So frustrating!

Nice doctor but one star because even as a patient its impossible to make an appointment. Once you…read morehave one you never know if you will be taken in within 10-15 min or 45 min of waiting as often happened. The reception staff who answer phones and sit at desk are rude and uncaring. I had a death in my family - they were aware of this and showed no sympathy. They were blasting horrible tv programs in waiting area and talking among themselves about some patient making jokes! Once i had to get an exam with nurses (not dr Collins as that required 6 months of waiting) and they were not professional and said i will need minor surgery. They made an apointment at SH Hospital. When i finally saw Dr Collins for pre-op right before scheduled surgery --- it turned out to be wrong and i did not require surgery!