My encounter with this office took place couple years ago. I decided to give it a review. I still can't shake this experience off years later. My regular PCP was out on maternity leave. I decided to try this physician. It was time for my physical, no major issues.
The minute I got in, the front office seemed to be super hectic and stressed. They checked me in, no smile, no hello, cold and impersonal. I sat in the waiting room for quite a bit, around 30 minutes and I was getting antsy. I walked to the front desk to ask how much longer will I wait. I was told doctor will see you when she will see you. Welp, that's a bit odd I thought. I waited another 45 minutes. Again, no one bothered to say anything nor apologized to me. I got up again and I said to the front desk person that I am leaving. She informed me that if I leave now I will be charged $30.00 no show fee. I responded to her that I showed up for my scheduled appointment but your doctor failed. They called her in and I was seen within another 10-15 minutes. I really wished I have left when I had a chance. The doctor acted like nothing happened. No apologies, no acknowledgement of 2 hour delay. What professional does this??? She was useless in answering my questions. I ask her about some pain in my ribs and I also suggested possible reason. She just went with it and agreed with me. It's almost like she was trying to get rid off me, which actually makes sense taking under consideration she was two hours behind. I have never seen such a poor treatment of a patient in the physician office.
Make a judgement for yourself but I highly discourage anyone to even consider this office for any medical treatment you may need. read more