I spent close to $1,000 at this clinic trying to get treatment for an ear infection, hair loss, sleeplessness, and anxiety. The doctor didn't offer any solutions to my problems. She actually suggested I chew gum to aid my ear infection (after she'd looked in my ear and said, "Wow - I've never seen anything like that before."). She also said I should take sudafed, but because she's a naturopath, she's unable to prescribe it. She basically can't offer treatment that's beyond what your mom might have offered when you were a kid - but she'll charge you an arm and a leg for it. When you go to a doctor, you don't expect to be told that there's something wrong but they have no idea how to help you, and they don't even take the time to give you a referral...and then they charge you $300.
For the anxiety issue, she said I could take a lavender supplement, but she said it wasn't something they had - and she said it wasn't something I could order myself, because I couldn't trust the quality of what I might receive. So - that was a dead end. No solutions were offered for my hair loss (I'm a 42 year old woman who has lost 1/4 of her hair - seems like that's worth paying attention to) or sleeplessness (other than "go to sleep at the same time every night").
When I wrote the clinic a note saying I was unhappy with this level of care, the doctor wrote back to say she hadn't reviewed my chart completely (!) and that because she felt I was overwhelmed with my travel schedule, she hadn't offered a full treatment plan at our last appointment. Really? I was so surprised she admitted this in writing! Because she felt I was overwhelmed with an upcoming trip...she WASTED my time and money and withheld treatment information (apparently). Honestly, I think she was just too lazy to come up with a treatment plan in the first place - I don't believe she had anything prepared for me at all. I wasn't overwhelmed. I travel all the time. I feel like she just wanted me to make more (expensive) appointments. She also had me do an expensive blood/saliva test and told me I'd receive the results - but they haven't been sent to me, months later. After my first appointment, she said she'd do some research and see what might be causing my ear problem and get back to me. I had to call the clinic a couple times and wait a week and a half for a return call (where she said she had no answers for me). On so many levels, this is not acceptable.
This doctor is phoning it in. I'm sad there's not a better naturopath in the area. This one is a total waste of time and money - you'd be better served just about anywhere else. read more
