Visited 10-Feb-2020: Mark is a real professional. I had a central vacuum hose with electric…read morepowerhead that I had converted from a "pigtail" to use "direct connect" to obtain power, but that conversion I had done years ago never fit right. I had obtained the conversion parts from MD, the OEM. Over the years the cuff broke and I searched for a replacement. MD sent me a replacement, which again didn't fit. I visited the shop from where the hose was originally purchased and they told me they couldn't fix it because it was too old (15 years perhaps), and I would have to buy a new hose for around $200. I searched online in vain. I called around locally and was referred by another central vac shop to Easy Housekeeping Shops, saying Mark could probably fix it. I contacted Mark by phone and after explaining the situation and texting a few photos, Mark said he'd have a part in a few days. Today we met for the first time and within minutes Mark had the repair made - for $20! Clearly Mark had immediately recognized what was required to perform the repair and ordered the part without hesitation. Apparently the hose ends do come in different sizes but I found no one else that either knew the difference or cared enough to locate the correct part. When I shared my experience, Mark simply and honestly replied that he knew how to fix vacuums, as that is what he did. Save your time and energy, and contact Mark first.

This is one of those places that you drive by all your life and never realize it's there. This is…read moreone of those old houses that have been turned into a vacuum repair and sales shop. "Who would EVER go there?!?" I used to think. Well, I'll tell you who. I go there. And here's why. My vacuum's belt broke. I didn't even know you could replace those. I was gonna buy a new vacuum because isn't that what you do when stuff breaks!? We live in an era of disposable technology; if it's broke, chuck it and buy the new model. After trying all the local hardware stores, I was lucky enough to be directed towards this place. It seriously looks like nothing. An old white New England home with signs for vacuum repair and numerous vacuums out on the front porch. I've driven by here a million times and never even knew it existed. I was desperate to fix my vacuum and ran inside hoping to find the correct belt. I knew the part #, and had the old belt with me. You walk inside this place and the first thing you notice is the SMELL. It smells like CLEAN. Really cool. Smells like you buried your face in a new carpet. The place was open a few minutes before the opening time posted - and people were actually coming OUT of the place with vacuum parts they had just bought. Busy place! Who knew such a store did business anymore!? The friendly guy behind the counter was able to pick out my correct belt within seconds. $3 later I'm out the door. Vacuum now works like it's old crappy self. This place was a lifesaver. I almost wish I didn't find it because I really wanted a new vacuum. Something futuristic with an ipod dock or something. That would be cool. Also learned - those "Dyson" vacuums are total crap. That's all he repairs here. If you have an older canister Electrolux vacuum - hang onto that sucker for all you're worth because those things last forever - no joke. Dyson = disposable technology. They don't make'em like they used to, folks. Well, at least Dyson is keeping this guy in business. Now if you'll excuse me, I have guests coming over and need to finish vacuuming....

I purchased a refrigerator from Hugo,s. From the minute I walked in the store door until the…read moredelivery left it was a very pleasant experience. Steve was the salesman and made sure all my requirements were found in my purchase. The delivery men also made sure everything as as I wanted. They all were so very helpful and courteous above my expectations. A few days after delivery Steve called to ask if all was ok. You don't find quality and service as great as I recieved. Pat G.

Hugo's was recommended to me by my repair man and I think it was one of the worst experiences I…read morehave ever had. I was replacing my washing machine and the deliverypeople inadvertently removed my dryer and brought in another dryer. I was on line at the time and not paying attention. When I noticed what had happened, they took the new dryer back out. then they took out the old machine and returned my functioning dryer to my home. When I called the store, there was little apology and I requested purchasing a downgrade of my former machine. When they returned three days later, they brought up an upgrade - NOT he machine I ordered. But what was most shocking was when I called them and asked them why they had not delivered the machine I wanted, no one knew anything about it. Then the person on the phone said "We deliver the wrong appliances all the time because the numbers on Electrolux washer and dryer are so similar." I couldn't believe he said that. I was stunned to which I said, "Knowing that, why are you not more careful?" I ended up tipping the delivery men who worked hard and the machine cost me much more than it would had I bought it from my local store. There was barely an apology about them.

I highly recommend Greg Rogers . Very punctual, honest , fair prices . I have been using them for…read moreyears . Stick to those simple appliances without the fancy smart features and buttons . You save a lot of money and aggravation and you keep a business like Greg Rogers open for a long time to come .

This is a family business that's been around for I believe more than 45 years. You get old time…read moreservice with a smile, knowledge and know how. I would recommend this business to anyone!

Larry was excellent in repairing our washing machine. He came to look at it within the day, and…read morereturned exactly when he said he would to fix it. Nice guy, honest, dependable...everything you want in a repairman! Will definitely use his services again.

Joe C Pelam Looking for a Pellet stove - Best personal…read moreservice - see the people that have been in a personal business for years - I have bought 2 pellet stoves from them all they sell is Harmon - going for my third one today - Install they don't do it but, they have someone that does it and knows Harmon products. Don't get confused from these large stores that sell all kind of stoves. Buy a Harmon and buy it once and buy it from people that know the product.

I have being dealing with Romeo and Jane for over 12 years with the original stove I bought from…read morethem. They keep pellets in stock for their regular customers who bought stoves from them before fulfilling other peoples requests. I have needed help with my stove in the past and Romeo has never charged me for a service call in the 12 years that I have owned my stove. Romeo has come to my house numerous times at no charge to help me with my stove every time I needed help. He has also helped me over the phone at no charge which just makes me a smarter customer to be able to help myself. Romeo is a veteran as well and I will always support veterans.

Hands down flat out the BEST appliance-buying experience I have ever had. If you're shopping for…read moreanything from a garbage disposal to an ENTIRE kitchen suite (I did ALL of it) go to Dracut. And specifically ask for Craig. From pricing competitiveness to honesty to service, delivery, and plain old question-answering Craig got it done, done right, and done once. I couldn't be happier and am absolutely thrilled with every aspect. Bottom line, if you're appliance shopping, make the smart move and go to Dracut and see Craig.

Accept the fact that my new range is defective. A known problem!…read moreSince the very first day it was delivered, it has smoked and smelled horribly. Ruined our Thanksgiving dinner. Three service calls and temperature is innacurate, even after being calibrated. The worst part is the oven continues to smoke heavily and stinks up the house and makes food inedible. This is not a mouse issue. This is a bad range. A promised call back never came. I cannot express how badly this experience has gone. I would tell others to shop elsewhere and definitely not buy a KitchenAid range! Shame on you!

Prompt tesponse to phone call for service. On time . Actually early. Phoned ahead to let know…read morearrival time. Diagnosed the problem. Reviewed with me. Charged me only for service call as washer is kaput! It's 15+ years old. Gave me some advice about my next purchase. Thanks Joe! Appreciate your work as usual.

Excellent service. My mom's dryer was repaired quickly at a very fair price. Thank you!read more

We love Kitchens by Hastings! My husband and I bought a 100 year old house in Medford last fall…read morethat was in need of some TLC. The first order of business was to try and transform the dark, dreary kitchen. We met with John, the owner, and he showed us an amazing 3D design of what our kitchen could potentially look like. It was so amazing to be able to say "I wish we could have this in the kitchen..." And then see it in real time with the design tools. John was extremely helpful in designing the new layout of our kitchen for optimal function and appealing design. We literally have the kitchen of our dreams now and couldn't be happier! I highly recommend Kitchen by Hastings - you will be in good hands!!

Just built new home and used Hastings. Worked with Joe Talty. He was very helpful designing our…read morebeautiful kitchen cabinets and counter top. Very professional Reasonable pricing Always available to answer any questions and answer design issues