Since Lisa retired from Dr. Green service has plummented. They are deceptive and do not to live up to their word. They mentioned to me on more than one occasion about their mosquito treatment. i told the woman that I tried it in 2025 and it literally did nothing. i was told "we reformulated our chemicals and it is much better". Taking her at her word and recommendation, I consented to the 2026 treatment. Well, it too did nothing. I called and told Dr. Green and although I was told initially if i was not pleased that they would credit my account. I called and am now told they will not remove the charge. I am cancelling my service and will go with someone else because they are not the only circus in town. Customer service is a joke. I am contacting the BBB. read more

My elderly mother signed up for lawn care service with Dr. Green in Keller. During the enrollment call, she was offered a "FREE" grub treatment. She was never told that this treatment would result in a $200 charge if she later canceled service. After cancellation, the company added the $200 charge and stated the condition was disclosed only in a confirmation email sent after the agreement was made. When I spoke with management, I was told cancellation-related charges are not explained during enrollment. We paid for all services my mother requested, but we dispute this charge because she did not knowingly agree to pay for a service presented as free. We hope Dr. Green will reconsider and remove this charge. read more

Dr Green is literally the worst lawn service available! They Refuse to take accountability for ruining very expensive lawn decorations! Be careful... they spray whatever they want... wherever they want. Then expect you pay for the luxury of them disobeying specific orders and ruining things. They didn't even manage to kill ONE weed ! They do not in fact guarantee their work as stated!! Zero Stars if possible read more

Moved to the area a year ago. The home had an issue with some dandelions but mostly clover. After a year of their service clover has taken over 50% of the lawn, progressively worse each month. Every time I talked to them they said water more and cut higher. I was already watering 3-4 days a week and mowing at my mowers top height, 4". They couldn't even hold it at bay. Not surprisingly, after 2 missed visits (rescheduled) out of the 6 prepaid for, it was my fault they couldn't kill the clover. 2/5 would not recommend. read more

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Great service recommended they help your lawn look good :) Very efficient service good customer service read more

Signed up for program to spray for weeds, aerate and over seed my lawn. The weed spray and aerate were fine. However, over seeding was NOT. I had several bare spots in the back from the dog. After what they called "over seeding" meant 3 seeds in a 7" diameter of dirt. I had many of these spots in the yard. I called and complained. Someone came to re-do it. Same thing. After I was told they would rake the area before over seeding, the guy showed up said he had no rake on the truck. December paid what was I thought the final balance but in APRIL, 4 months later, I receive a bill for $76.00. They hounded me by email, text, snail-mail, and phone calls until yesterday I finally paid over the phone just to get rid of them. Guess who called me today and left a voice mail saying I'm still past due! STAY AWAY FRPM THESE PEOPLE!!!!!! RIPOFF !!! Next step will BBB read more

Please stay away. A friend recommended me this company and oh boy was that a mistake. They won't even cover your whole lawn. I caught the technician missing a good amount of my lawn when he was "spraying" on my camera. The customer service is downright awful. They'll take for ever to get back to you with any questions or concerns. It's definitely not worth your time or money. They promise to come back out to respray if the weeds aren't diminishing. However they'll take their sweet time and push it into your next scheduled season service. How snaky! read more

I was called and asked if I wanted to pre-pay for aeration and reseeding at a discounted price. I said yes, but I couldn't do it at that moment. Asked him to call me back. He said, no worries, that he'd send someone out and I could just pay before they came out. I never paid, they sent someone out anyway, and then they charged me the non discounted price. They also keep you on the hook, stating that you wont get all the services you paid for unless you cancel after the last service for that year. IMO So, so, so shady. read more

I was so hoping this company would live up to their commitment. I really wanted to support a small business. Even after a shakey start to the service I continued to give them the benefit of the doubt. I was so disappointed by their service, follow through and the outcome of my lawn. I prepaid for lawn service AND mosquito service. 3 out of 6 times I had to call to inquire when my lawn services would be scheduled and only after that did they I receive service. After not receiving the 1 mosquito service and having to call for the 2nd and 3rd, I canceled and requested a refund. I can not understand why this company could not kl maintain the schedules using their technology nor communicate effectively. I can not recommend this company. read more

This company makes promises concerning both free services for redoes and one free service to start!! All are lies! They continue to bill monthly whether they have serviced that month or not!!! I receive calls in a daily basis and although we go over actual services performed, it is same bill!!!!! I am reporting them to illinois attorney general for fraud and harassment!!DONT USE THEM PLEASE THEY ARE A FRAUD AND LAWN LOOKS TERRIBLE I HAD TO HIRE ANOTHER SERVICE!!!! read more

This is my second year using Dr. Green. They take care of my dandelions which were out if control prior. My grass looks fuller than it used to look. The first year i was given day before notice when they were arriving, and i asked for more notice which they provided this year. When I call, the staff is polite, professional, and they take the time to listen as well as follow through. I will be using them again next year. read more

The WORST company. Their services don't work, over priced and they don't notify you about continuing service. I refused to pay them after they came without my permission and they have done nothing but give me a hard time. I will NEVER recommend this garbage company to ANYONE. read more

I am satisfied with the service overall, but have a few issues. I have a few patches of grass that are simply dead. No idea why. Many areas of yellowing grass despite watering. I was told it was due to heat but the grass did not respond regardless of the amount of water I put on it. Wonder if I would have the same issues if I just did it myself. Hope the problems can be addressed at the next visit. Have had no weed issues. read more

The office manager here is very rude, unprofessional, poor customer service and untactful. This company is taking money and not doing yards the correct way. This company will not make weeds go away and when you call to complain the nasty rude office manager will argue with you. I miss the old office staff that was so nice and got the job done. Don't use this company. Use Spring Greene! read more

Dr. Green is a terrible company.... we contracted with them to solve a weed and crab grass issue; after 6 months with them our yard has never looked worse. They were not able to solve our crab grass problem after multiple failed attempts. In addition, they didn't apply a grub treatment and now our front yard has patches of dead grass. At the end of the season last year I fired them; and they came back this spring and started billing me again and now claim I owe them $140! Stay far away from this company- they are now harassing me with emails. I can't warn you strongly enough! read more

KJ with Dr. Green is the man! We have dealt with many lawn companies in the past and they have the best customer service by far. They're very straightforward with their pricing and what they're going to do. Also my lawn has never looked so healthy before. read more

They completely ruined my lawn and are no longer returning calls or emails. My backyard is basically dirt - there are large areas that now have no evidence of grass ever being there it's so bad. You can see the area on the other side of my fence that is a wetland area and it's green. I would have been better off not doing anything at all instead of hiring these clowns. The pictures attached are from a while ago. My lawn is much much worse now. I can't even get patch or seed to grow in the ruined areas. I may have to go to small claims court. WORST SERVICE EVER! I FEEL TOTALLY RIPPED OFF! read more

Green Services - Pest Control Near Me - Joliet, Illinois

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Be very careful. This is a subscription-based company. So, if you don't cancel the next yar, they will continue to service without your permission and charge you. I asked their accounts receivable manager if they decided to raise my rates to $10,000.00 and I am still living in FL for winter (I am old) and don't call them I am responsible? She stated yep, no matter what the rates are they decide to go with, the consumer must pay unless they know to cancel. Mind you, I did not know this was a subscription company. I also did not know they serviced my lawn. Total scam. Consumer beware! read more

BE AWARE: They have AUTOMATED SUBSCRIPTION. I did pay in full for a session (7 treatments). Even after the 5-6 treatment, didn't see any improvements on my lawn (like I previously had with True Green which was amazing but a little pricey). I did call them a few times, but no visible results. Next year while I was on vacation I did receive a $120 bill from them. Immediately called them and found out they did AUTO-RENEW and already did 2 treatments (that I wasn't aware of). They canceled it and apologized, and said will get it fixed, however after a month I got the bill again, and I did end up paying it so it doesn't go on my record, and after talking to customer service and explaining that THIS IS NOT OK, TO AUTO-RENEW without my permission. BE AWARE! NOT A GOOD SERVICE. NOT PROFESIONAL at all. if you really want to see some great results, go with other lawn care. read more

They never provide the service you sign up for. You have to babysit their tech that come out They never walk the entire property and they say if you have weeds after their treatment call back and they'll come out. If your techs would do it right the first time you wouldn't have to tell customers to call back Yes multiple times to never get the service you pay for. No one ever calls you back and managers are like the wizard of oz. Behind a curtain not wanting to talk to you and solve or resolve issues. read more

I bought my house in May of last year and the lawn was a mess. My in-laws got us Dr. Green as a housewarming gift. By the end of the summer my lawn was dramatically better. The key I found is having to water excessively. They sprayed while I was out of town and the fertilizer fried the grass. But the area manager was attentive and responded to my concerns in a timely manne Update: truth is I did the review for a mosquito treatment this is really what my lawn looks like. No happy. read more

Green Services - Pest Control Near Me - Joliet, Illinois

Watched them do my entire front and back lawn in less than 5 minutes. it was recorded on my nest doorbell. I watched the tech do my service, he missed huge areas on my front lawn. He did one pass at the top of the front lawn at my house and then did 1 pass at the bottom of my lawn, missing huge areas. I sent the video to their customer service, who then stated that they use GPS and measure how much they use, that is a load of garbage, and pointless if they are not spreading it across the entire lawn. I don't think this site will let me share my link, but I would happy to send a link to my nest camera to see the incredibly poor quality job they did with my lawn. This company is full of lies and poor service. I would avoid using them like the plaque, unless you like paying $11.00/min for their service. Will try finding a company that actually does lawn care. The biggest joke is that they want to charge me a 10% cancel fee on my prepayment, for their terrible service. Will now be disputing it with my credit card. read more

BEWARE: Dr. Green is a bait and switch scam. They have favorable reviews on Google because they offer free pest control service in exchange for a 5 star review. They send a mailer advertising multiple free treatments such as fungicide and grub control. Then if you cancel they claim it is a subscription service and charge for the grub control. This was never explained during the initial call to set up services. They claim that it is agreed upon because they state it in their welcome email. They violate consumer rights. They are unethical and use deceptive billing practices. No contract was ever signed or verbally agreed upon. No conditions were ever explained to the consumer. It doesn't matter who you speak to, Shana (office manager), James (Director of Operations who doesn't return calls) to handle it, they will still call and email harassing you for money you don't owe. They also repeatedly threaten to send you to collections after payment has been made. We canceled because they charged us for a treatment that didn't occur. That was the start of the hassle with them that has been ongoing for 4 months now. If you do ever decide to use them NEVER prepay and NEVER give them your credit card read more

This company has destroyed our lawn. Even their own Tech said "I think we're doing more harm than good" My husband called many times to complain. He also dealt with the very rude and argumentative office manager. After giving them multiple chances to fix what they ruined my husband asked for our money back. We still had 4 treatments left. She said we would only get less than $30 back. We had paid $500 up front. She claimed that because they gave us free Grub control they would have to deduct it from our refund. We know they never applied Grub control because that is one of the reasons our lawn was being destroyed. The Grubs were eating the roots. We complained yet again and they came to re apply the Grub control. Ten days later we were able to pull up huge dead patches to find live Grubs underneath. We are going to take them to small claims court too. This company is a fraud!! And not to be trusted. read more

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1st time I signed up with them and found I did a bad decision. They fertilized during the rain twice. When I asked them no good answer Grass turn brown and I called them many times and no one get back to me. Third time one tech came to do 3rd round of fertilizer and I was asking question about brown grass and he point to call the office I wish I have zero star and I will give them zero read more

Worst lawn service EVER! They say they have a guarantee but after 6 calls to have them come back, my lawn continued looking way worse than when they first started working for us. I asked for a refund since the lawn is worse than when they started, they refused to that too. Their customer service manager, Shana, only argued with me and told me why I was wrong and guarantee doesn't mean get your money back. DO NOT USE DR. GREEN! read more

I hired them to control my weeds. My lawn is in much, much worse shape than when I hired them. Look at the photos. They are horrible at what they do. read more

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This company must be desperate for business. Their agreement is auto renewed every year which means the come and dig in your pocket with an unannounced visit. Shallow to say the least read more

Spoke with Matt about getting service. It was like buying a car. He had to go back to his manager for the best price. Come back with the price, I thought it was fair. Matt proceeded to tell me the price was only good for today. I said can you give me a few days to think about it and he said no. I told him that was wrong and I probably would use their services. He hung up on me. I called back and he claims he told me to have a good day and thank you. He didn't say this and hung up. He lied. Unreal he hung up on me and they couldn't hold the price for a few days. What kind of company does this? read more

I sent customers to this place in the past and I can't believe they tried to cheat me by doing work without me approving!! Tried to over charge me and say I ordered it . Very hurt after being a great customer!!! read more

DON'T WASTE YOUR MONEY ON THIS COMPANY! It is a SCAM. Every time they sprayed I had more weeds. I had paid an up front fee for a yearly service discount. The first time they sprayed the technician (or so they call their workers) drug the hose through my flower bed, destroying several plants. They issued me a $79.00 credit. Later when I cancelled they said I would receive no credit because their supposedly free grub service was now chargeable. My $79.00 credit also disappeared. I have no idea how to know they really did the service since they said they did it in the summer and grub control is supposed to only work in early spring. They also claim they spray for crab grass, yet I have more crab grass than ever before. read more

This company is a rip off, they charged me $53 to feed the lawn and an additional $53 to weed it, even though it was in one application. Never again will I use this service, and the weeds still came back. read more

The company GM called me the next morning and visited my property to evaluate the issues. They offered to repair all the damage. Will keep this complain open until everything is resolved and will update with the progress. read more

I singed up for the first time this year with Dr. Green. I usually have done my lawn fertilizing myself but decided to have a service do it this year. I have to say my lawn has never looked worse ! I have called them out several times to treat the weeds, which seem to never go away. My neighbor's lawn is thick & green were my lawn is not, thin and have dead spots and no where near a dark green. They came out and told me it was heat stress. but I water the same amount as my neighbor does and his grass is doing great. I tried to cancel and get my money back, but they want to charge me for the free grub control plus 10% service fee. $150 for the grub control. I will just finish out this year and I'm done with them. P.S. You are to get a $25 give card which I have asked 4 times to send it to me (Email). Still haven't received it and yes I checked my junk mail. I talked to them today and she sent a test Email and I received it right away. So I don't know if I'll ever get the card. read more

Hi Dr. Green, Thanks for all the services you provided so far. This is my second year as customer still expecting considerable improvement in my lawn in the Dallas metroplex. And you know what, this year I even pre-paid for the whole year. I am very dissatisfied and yet I gave a 2 star for God knows what reason. Inspite of the treatments, and consistent requesting for some correction, my lawn on one side has been taken over by a wide blade grass from somewhere. And certain areas, it dried up. And most of the areas, there is some small leaf weed that took over the lawn like nervous system. And there are pockets of fire-ants too. I never had these problems before I used Dr. Green. When Dr. Green wanted to start service, they marketed in such a way that they are the best, they take care of everything for the price I pay, they use the best stuff and they will ensure consistently I will have a healthy, green lawn. And now finally I am at a stage where I basically lost my whole lawn after I gave it to Dr. Green. The front side is still looking OK by God's grace. I could not post any photos to show what I am talking about. But I shall try posting some pictures on other websites, along with this review, just to make sure I am not saying something wrong. And, oh by the way, recently I got a call for getting some additional services done. I don't think I want to pay another cent more to Dr. Green till my lawn is rectified and I told the same to the customer service personnel. He said he will send someone. Next day I got an automated call on Friday 10/2 morning saying that someone will come and treat my lawn weather permitting in the next 24-48 hours. No one has come so far and the weather was pretty good (no rain if that's what "weather permitting" meant.) Everyday I look at my lawn, I am wincing with pain because I am not sure if I did the right thing employing and paying Dr. Green for the situation my lawn is currently in. read more

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They merged with another lawn service this past year. The combined service has been very poor with respect to quality of applications. Actually made me wonder if they were even treating my lawn, despite what their invoices state. Just fired the combined service today. Not recommended. read more

Terrible business! AVOID them at all cost. They didn't show up unless we called. Now last treatment and overseeding+aeration left. They never show up. It's November people November! We called so many times. They promised to come several weeks ago which never happened. No money back either. And I doubt that they even treated my lawn at all. It looks like it wasn't treated at all. Never happened before when we used different company which unfortunately was purchased by Dr Green. read more

If possible I would give 0 stars. Do not use this service. They provide false and misleading advertising related to the services that they offer. When service is performed it is always poor. Again, find any other service in the area for your lawn care needs. read more

If I could give this lawn care service a -5 star review i would. My 83 year old mother who has lived at her home now for over 30 years has always had a beautiful well maintained yard. We were having minor issues with nutsedge and grub worms during the summer of 2018 in May so We decided to call Dr. Green Lawn Care Services. After a couple of months, the issue with nutsedge was under control, but we were still battling an infestation of grub worms and weeds. We were paying for the treatment but her yard both front and back were looking worse and worse every single month. By the time August came by my mom had sent me pictures of the yard because i was living out of the country and still living out of the country at this time. I could not believe was i was seeing. Her yard was ruined and I had only 1 person to blame, the idiotic, unprofessional, thuggish of a company we hired to keep the weeds and grub worms under control. The chemicals they used are extremely harsh and the technicians have no experience in handling these types of situations. Both my mother and I have made several attempts to rectify this situation, by calling this lawn care service to give us a yard assessment to see how they were going to correct this repulsive mess theyve created. I personally spoke with the owner Mr Ryan Van Haastrecht who is the president as well from joliet, il. He stated verbatim that they would be out to my mothers house in mid march. Mid March turned into the latter part of March to the 1st of April to the 8th of April to now, no call no show. Both my mother and I have spoke to a lady by the name of Brooke who is also out of Joliet Il. , who is a wolf in sheeps clothing. Deceitful, conniving and a manipulative person who has now hung up on me and does not want anything to do with us after taking our money. This is obviously not a reputable company. We have also spoken to a man by the name of jim who seems to be Ryans right hand man who covers up for him by saying he is not in right now may I take a message for him. Ive also dealt with a guy by the name of ernest who i believe is a sr. tech for Dr. Greens in carrollton Tx. These people in my opinion are all scam artist'. 650.00 later, our lawn is in a drastic mess and will now take alot more money to get this lawn up and going and looking beautiful like it once was. Save your time and money and do not, I repeat, do not hire these idiots!! I have also taken the liberty of filing a complaint to the Better Business Bureau. The reviews under Yelp and Google is a tall tale sign of this company being well known for inconsistency and inadequacy. Just to let everyone know who reads this review, I am not a robot, we were actual clients i have pics of our lawn before and after. Steven Anthony read more

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Dr. Green's services were awful. They started out fine with comparable rates. After a few months I was receiving new charges I did not request. If I did I don't remember and requested them take the small fees off. What a hassle with my attempts. Moving forward, I requested a reapplication of mosquito spray since those blood suckers came back. The technician checked the box stating they reapplied, however, I caught them lying from my video surveillance. Spoke to a manager who was apologetic but didn't help any further. Received an asinine bill for even more ridiculous extras and they didn't want to remove any of them. I paid and got rid of this company. I will never use the shady doctor again. read more