Recently visited Foster's bar for the second of an informal annual sixth form sports dinner held there. Despite the food being preordered, we were asked to order again twice and pay up front individually. The table had been booked for half past 7 and the first meals arrived at least an hour late. The meals were brought out a couple at a time with half an hour in between before the next were brought out, and this continued until all 26 meals were served. When the meals came they were of sloppy presentation, different sized portions and not complete as the menu described them (i.e lasagne with no garlic bread that was never produced when asked for). Only after much fuss did the poor waitress explain that the cooker had broken and that we could have a couple of measly portions of free onion rings to tide us over untill all the meals arrived. No appearance at the table from the manager whatsoever, and when asking for explanation, 18 year old students were patronised and ignored by the bar manager. The restaurant cannot produce quality food on time for a large party despite being prebooked, and even taking into consideration the faulty cooker, the management's handling of the situation was completely inadequate. An outright refusal for refund, refusal for free drinks or puddings and a claim that the kitchen was then closed when pudding orders were requested! The manager then simply walked away and served another customer rather than dealing with the situation. Completely underqualified manager, disgusting customer service, overpriced and mediocre food and a thoroughly ruined evening. read more