I don't usually leave negative reviews, but this place really earned it. The staff was rude from…read morethe moment I walked in. No greeting, no basic courtesy, and when I asked simple questions about the repair, the person at the counter acted like I was bothering them. It's already stressful dealing with car issues, and the attitude here made it even worse. I ended up taking my business elsewhere, and I'm glad I did. There are plenty of shops that know how to treat customers with respect, this just isn't one of them. I wouldn't recommend this place to anyone.

When I needed to have repairs done on my vehicle there wasn't a doubt that I would have Dave Todd…read moretake care of it, Great mechanic, trustworthy, dependable and fair. He is there to help his customers and community not rip them off. Some people may have to wait a little longer than normal but if you wat the job done right go see Dave, the man with a heart as great as his mechanical skills.

We were in the market for a used 2022-2023 Jeep Grand Wagoneer. I found one listed on their site…read moreand requested information on the unit. Amanda Grandsard sent me all the information on the unit. She also sent me the Buy Back paperwork that Jeep sent with the car so i would know what all was done for the buyback repair. She also told us it did come with a 1 yr bumper to bumper warranty from Jeep for the buyback repair. She also sent me all the recall work and updates that were done to the car that they had on file for the buyback. That information did match what Jeep put in the paperwork when they did the repair. They were upfront with the info we needed to take a trip 5.5 hrs to go test drive and drive it home that night. We are very happy with our transaction with the Jeep Grand Wagoneer. My daughter forgot a picture that she took with her sister and forgot it in our old van. Amanda Grandsard found it in our van so my daughter could get her picture sent to us. I would recommend this dealership if you were looking for a new vehicle to drive. Make sure you give Amanda Grandsard a try. She was upfront and very nice person to make a car deal with.

We had a wonderful car buying experience from Roanoke Motors. I really appreciate Brian Frank for…read morehelping us select a vehicle perfectly suited for us. Brian listened to our needs and offered some great advice, ultimately leading us to a vehicle that had features that will make our travels much easier. Aaron the finance manager made the entire paperwork process very easy. Matt the owner leads a great team and it is very evident that customer satisfaction is their number one priority. Jayme & Rob H.

I've been taking my car to Jim for about 3 years now and do not trust anyone else touching my car…read more He goes out of the way to make sure I am safe whether it is something small or big. Never has taken advantage of me for being a woman and fairly prices repairs to cars. He's gone out of his way more than a handful of times to help me solve anything that may be wrong in my car which is nice especially in today's economy. One day I pulled up with a tire that I was questioning the pressure because I had to go out of town and he took time to patch it up while he orders my new set of tires.

The service I requested didn't fix the main issue !! It happened twice in a week !!…read more I am very upset , I am 9months pregnant & have 7 kids who depend on me working & getting them to their appointments. I keep having to stop work & reschedule due to the neglect of this shop. I want a refund of my money !! I will get the authorities involved if needed . 815 ILCS 306 !! Stand behind your shoddy work !!

I can't say enough for what this auto repair company has done for my family during this holiday…read moreseason. My daughter and her husband were traveling for Thanksgiving and broke down. He found a replacement transmission and installed it for a great price getting them underway again in only 3 days. Thank you guys so much for your help !

Very Very disorganized and unprofessional shop there is NO ORDER what's so ever. When he first…read moreopened service was good. Now he's so busy is where the communication has lacked.Now the owner doesn't communicate with customers well to inform them if there car is ready to be picked up. You have to contact him and if he decides to leave for the day and you call he will not answer.. All that was asked was a courtesy call and he started yelling at me just because I stated that and how much of an inconvenience it caused and was using profanity very disrespectful. Communication and organization and giving great customer is the key to any success and he get's very rude and nonnonchalant as if he doesn't need my business. So will take my business to a much more organized and professional company!!!

Great service and friendly staff. Love the convenience of a neighborhood mechanic. Will work on…read moremost vehicles.

Friendly staff, professional service, and honest pricing! Wouldn't go anywhere else with our family…read morevehicles!

Excellent service and budget friendly. recommend to anyone not looking to pay a shop premium prices.read more

This guy did a wonderful job, he worked with my crazy busy mom work schedule, he was knowledgeable…read moreand proficient and got the job done in one day..thank you again..he replaced a turn signal multi functional switch..

Jim is great! Really helped me out of a jam with my car…read more My family and I were on a road trip and pulled off into Coal City to grab lunch. That's when we noticed a strange sound coming from our car. Uh oh. That's not good when we are hundreds of miles from home with the two kids. I found Absolute Automotive on Google Maps and took the car in. Jim was so nice and was able to fix our car's issue in roughly the time it took us to eat lunch. We were back on the road and the car was running great again. Jim really saved us. Thanks, Jim!

I come from a family of auto mechanics. Unfortunately, they live in another state. Finding a good,…read morehonest mechanic is really difficult. Many take advantage of your ignorance to overcharge. My daughter found Absolute Automotive in Coal City. I needed a brake job. Jim, the owner, did a fantastic job and charged a fair price. I recently experienced the dreaded "Check Engine" light phenomenon and took my car to Absolute. The diagnostics were inconclusive. Jim conducted a couple of weeks of research into finding the cause of the phantom light. In the end, he replaced the intake manifold gasket and mass air flow sensor. Again, the cost was more than fair. My car, which has 165,000 miles on it is running like its brand new. This is a business you can trust to solve your automotive issues.

Today was my first experience with this shop and everything was 5 star!…read more They put a set of Powerstop extreme pads and rotors on my F-150. The best thing about it is that they took the time to do the job right. I appreciate that. There's no room for cutting corners! I also appreciate the advice the owners gave as to other maintenance that will be needed in the future. I'll definitely be back!

As someone who prefers to buy my vehicles as outgoing model year (pre-owned), it's important for me…read moreto have regular maintenance and repairs done by a reputable, affordable mechanic. Donahue Auto Repair continues to make me confident that I'm safe during my 100 mile-a-day commute to and from work!