1. Dr. Deana Mercer, MD

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Albuquerque, NM

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Dr. Deana Mercer, MD

5.0 (2 reviews)

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8 months ago

She fixed my arthritic thumb joint very successfully. She is humble but clearly highly skilled.

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9 years ago

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New Mexico Surgery Center Orthopaedics - Get well card from the Surgeon, Anesthetist and Nurses involved in my care.

New Mexico Surgery Center Orthopaedics

3.0(19 reviews)
4.3 mi•Uptown

I really wish they did more than just orthopedic surgery here. Seriously…read more This place has outpatient surgery down to a science. You check in, they take you back and get you hooked up to everything, your family comes to hang out, the anesthesia doc comes to talk to you, you meet the OR nurses, your doctor comes to have a chat, and then you're off for surgery. After surgery, the nurses in the recovery room will have a plethora of drink options and crackers for you to have a snack while you beat off the effects of anesthesia. They'll bring your family back to sit with you, and help you get dressed. Everyone here is super duper nice, and very helpful. They even call you the day after surgery to see how you're doing, and you'll get a card signed by all of the staff a few days after as well. Not necessary, but definitely a nice touch.

Patient beware! I would definitely have your surgery done somewhere else. They will overcharge you,…read moreyou must prepay or you can't have surgery. Then when you are owed a refund they will process very slow and hold your money as long as possible and send a paper check instead of refunding your credit card. They do not care about the patient only the money. Also billing never answers their phone or returns voicemails at least not when they owe you money! Do yourself a favor and find another surgery center or not for profit hospital. This surgery center is a for profit center, it's all about the money for them.

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New Mexico Surgery Center Orthopaedics
New Mexico Surgery Center Orthopaedics
New Mexico Surgery Center Orthopaedics

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New Mexico Orthopaedics - Duly noted . . .

New Mexico Orthopaedics

2.1(173 reviews)
3.6 mi•Uptown

I am surprised that New Mexico Orthopaedics has a solid 2-star average rating…read more I've seen a few of their doctors over the past several years and have had great experiences. A few years ago, I saw Dr. John Kiburz for a meniscus tear in my right knee, and he was kind and helped a lot. I felt confident in his abilities. Today, I had an appointment with Dr. Matthew Patton for a thumb injury. Not only was he very knowledgeable about my particular hand injury, but he was also personable and treated me as an equal. Those are essential qualities for a doctor to have. Before seeing Dr. Patton for my thumb, I initially saw Kira McLemore, PA-C. She was compassionate and recommended I see one of the orthopedic surgeons here. Sure, the wait after check-in was long each time, but this is positive. These doctors are in high demand, and the ones I've seen didn't rush through my time with them. I highly recommend going here for any ortho injuries.

Who believes that AI is the way to go? Who thinks that sitting on hold for more than 20 minutes is…read morea great way to keep patients? Then leave 2 messages for callback since no human seems to exist and still get no callback? If this is an example of the quality of care, then close up your shop. It's useless! It's clear that you don't want to deal with human patients. The Klara app is not the way to go!

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New Mexico Orthopaedics - Front

Front

New Mexico Orthopaedics - Back. It's called trilock for a reason. It's 3 parts- not like the one part that the tech demonstrated.

Back. It's called trilock for a reason. It's 3 parts- not like the one part that the tech demonstrated.

New Mexico Orthopaedics - 76 the new 46...or so.

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76 the new 46...or so.

UNM General Surgery Clinic - Me in front of the Surgical Specialities Clinic sign.

UNM General Surgery Clinic

5.0(2 reviews)
0.7 mi•Midtown/University

Very efficient and professional. Treated with dignity and respect. All our questions and concerns…read morewere addressed.

I parked in the new parking structure, then walked to the hospital, not a bad day for a short walk…read more Arrived at the 2nd floor where I took a number and waited till my number was called. Check in has evolved and is faster than it used to be. After check in I sat for about 10 minutes before I was taken for vitals. The staff are all very nice. I returned to the lobby, I waited about 15 minutes the audiologist took me for a thorough hearing test. Was sent back to the lobby where I waited 15-20 minutes, i'm shown into the observation room. My ENT Dr. Meiklejohn who has been taking care of my left ear for years comes in within 5 minutes. He has the best bedside manner, very gentle and explains everything as he exams you. We talked about goals for the future of my hearing and referrals were made. He walked me to the nurses station, filled a nurse in, bid me goodbye. The nurse set up my next appointment. Off I went for the short walk back to the big new parking lot. Could of taken the available cart ride. It was a beautiful morning and I was glad to walk in the fresh air. I highly recommend UNM Surgical Specialities Clinic.

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UNM General Surgery Clinic - Station that provides tissue, mask and hand sanitizer.

Station that provides tissue, mask and hand sanitizer.

UNM General Surgery Clinic - This is the check in area.  Always nice and tidy.

This is the check in area. Always nice and tidy.

UNM General Surgery Clinic - Check-in sign with information .

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Check-in sign with information .

Presbyterian - Waiting room for Family Practice

Presbyterian

2.1(10 reviews)
2.6 mi•Midtown/University

Do not go to this hospital they refused to take my uncle in to surgery after they kept him for two…read moredays he had a blood clot right next to his heart, and they won't help him They are telling him that they think that he is not taking his meds on purpose just to go to the hospital who in there right mind wants to go to the hospital on purpose do Not put your life in their hands put they done even deserve any the worst Albuquerque, New Mexico

Presbyterian Medical Group 401 San Mateo Blvd. SE…read moreAlbuquerque, 87108 Technician: Gresa Sylejmani DO Confusion, frustration, pain and suffering. On 6/14/24 I had an appointment with the technician listed above. I did not ask for this person, I was assigned to her after a difficult and dangerous stay I had at Rust Medical Center. You can read a review of that stay in another posting here on Yelp, and on Google reviews. Customers should be able to pick their providers after the medical group provides at least three possible candidates including a Bio, and a CV on each one. At that appointment I was complaining of UTI like symptoms and discoloration on the skin of my penis. She asked for a urine test for bacteria to rule out a UTI. The result was negative. In spite of this she prescribed Bactrim for me to take. She did not physically examine me. When I told her about the rash on my skin she referred me to dermatology. Presbyterian has no dermatology department, they contract with other businesses. In this case it was Southwest Dermatology. I left the appointment feeling confused and frustrated as though nothing had been resolved because there was no diagnosis on her part. The following Monday I contacted the Southwest Dermatology and they cheerfully gave me an appointment of OCTOBER 3, 2024! So now I am taking an antibiotic and waiting for a dermatology appointment three months away. By this time my symptoms had worsened. By 4 AM Tuesday I my skin was red blistered and swollen. I could not stand the pain any longer. I began driving from one Urgent Care to another. They were all closed. I returned home and tried to collect myself. After looking for urgent care centers on my phone, I found New Mexico Urgent Care and went to the location on Juan Tabo near Comanche. I talked with a male NP there. He asked if I was taking any medication, and I told him about the Bactrim. He said that it was not a good choice because taking antibiotics can induce a yeast infection and/or prolong it. He said, "I think you have balanitis". He then looked at my skin and prescribed two antifungal tablets one to be taken that evening, and if symptoms did not improve, take the other in 72 hours. I did not improve. I texted Sylejmani and asked her if I should take the other tablet. She said yes. As you can imagine, I was feeling conflicted, confused and angry. I was also in pain. Another two days passed and was not improving. On 6/20/24 I went to the new PresNow facility on Menaul near Pennsylvania. I got there at about 11 AM. There was only one person sitting in the waiting room. I was quickly admitted. I was taken to the back and placed in a chair surrounded by ill fitting curtains. I could easily see the woman to my left and she could see me. I could also hear almost everything being discussed around me. In all I was seen by three different people not including lab technicians. I was there a total of 2 hours and 35 minutes. The time I spent with various technicians could not have been more than 15 minutes. I left there feeling exhausted and frustrated. They told me that test results would be sent to Sylejmani. Another day passed and there was not improvement. I did not know what to do or who to turn to. I began searching online for answers as well as going to various health food stores looking for remedies. I was lost and upset. I then texted Sylejmani again telling here that I was having a lot of pain and I was not improving. She suggested going to an urgent care center or making another appoint with her or someone else at the San Mateo clinic. All of those appointment were out at least 3 weeks. Out of desperation I returned to New Mexico Urgent Care and another provider prescribed an antifungal ointment. The ointment seemed ineffective. I was at the end of my patience and feeling angry because the situation continued. Out of desperation I contacted an old dermatologist I had used in the past and begged for an appointment. I got one in a few days due to a cancellation. He looked at me and the various things I had been prescribed and just shook his head. He said, "That isn't going to work". He prescribed a tablet and two different ointments. It took about eight days, but at last I was beginning to improve. I am very disappointed in Presbyterian and in Gresa Sylejmani. I texted her to tell her so. She only said in her defense that I was mentioning new symptoms and that she was not able to evaluate me without another appointment. Well, we know what getting another appointment with her requires. And it is not as though I did not try to access her or one of her co-workers, or another facility. It is unconscionable for Presbyterian and its employees to prescribe without proper evaluation and examination. Also the wait times at all of these places is unacceptable if you are in pain.

Hermosa Plastic Surgery

Hermosa Plastic Surgery

2.6(28 reviews)
4.2 mi•Uptown

The staff are all so great, I have surgery coming up next week,and I can't express how happy I am…read morechosing Hermosa Plastic Surgery, Dr Gallegos was in and out of our visit, but he is a surgeon he does these type of things for a living. I trust his judgment and his profession. I say do what makes you happy . =)

I received a rhinoplasty and chin liposuction 1 and half years ago. This Dr botched my nose and my…read morechin from the liposuction. He promised it would look like the pictures he created. It wasn't until after I paid and after the surgeries that he said he couldn't guarantee results but he never said that before I went through with it. Another Dr has to fix his mess and told me the rhinoplasty was the worst he's ever seen, along with the chin liposuction. He didn't go all the way through, he went half way, causing a double chin, which I didn't have before and I do not gain weight. I've been 120 since high school. He did not address the issues I asked. The tip was to be removed like the picture which was my main concern. Instead, the tip was left in tact, not even addressed, and he made my nose bulky and changed my nostrils which I did not ask for and my nose looks worse than it did originally. I went with him bc he was affordable but I realize now he's affordable bc he doesn't know faces. He did the surgery without addressing the actual issue and created an asymmetrical nose when it was symmetrical, all I needed was the tip removed. Don't go with this Dr just because he's affordable. I found a better Dr who charges more, however, his rhinoplasty reviews are all positive, not like here, most of these reviews are body surgeries, not the face. I would not recommend him if you want the results you pay for. The rhinoplasty completely destroyed my face and one nostril is bigger than the other. I recommend saving for a bit longer, don't choose this office just because it's affordable. You will get what you pay for and I know that now. He even yelled at me for calling him out and when I left the room, two patients waiting in the lobby told me they couldn't believe he raised his voice at me bc they heard him. This Dr destroyed my face, created asymmetrical nostrils, did not address the tip which the picture clearly showed was the only area to touch, destroyed my chin, which I had done to create a better jaw formation, instead now I have a double chin, and he lied before I paid, and after the surgery, said he couldn't promise results. If you want results, go elsewhere. This Dr lies, doesn't address the issue, and yells, which is unprofessional. Worst mistake of my life and now I'm botched and I have to get it redone by a more experienced Dr.

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Hermosa Plastic Surgery
Hermosa Plastic Surgery - Great results. Thank you!

Great results. Thank you!

Hermosa Plastic Surgery - Website to find if your doc is paid by industry.

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Website to find if your doc is paid by industry.

Dr. Deana Mercer, MD - orthopedists - Updated October 2026

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