10/10, thank you so very much! My Bissell Pet Pro carpet…read morecleaner came back amazing! I only paid $83 for labor and parts and it was done within a few days. Thank you again!

I called to get a hose for my garage work area to use with my in house vacuum system. They made a…read morecustom length hose the same day and the pricing was right. They suggested a hose adapter for use when cleaning the work bench. All in all an excellent decision. The hose makes clean up a snap and I've used it several times already where I would have just brushed the debris on to the floor.

The heating element in our Whirlpool dryer went out (after only five years) and Quinn responded to…read moreour voice message right away. We couldn't get a service call for a week but it was OK. He noted the serial number of our machine and showed up with the replacement part, along with his son Dylan, who is in training to take over the business one day. Repair was done in about 20 minutes. Even got a few free fridge magnets too. Quinn suggested we get our dryer vents inspected and cleaned. Gave us a local recommendation that we will most likely use. Communication and customer service was excellent. Always best to go with local and family-owned and operated businesses. Top notch from start to finish. Will use again when needed.

Got a replacement ice dispenser for my LG fridge here and it saved me from having to replace the…read morewhole unit. I was staring down the cost of a brand new fridge, and instead I got the exact part I needed for a fraction of that. Fit perfectly and the ice maker's been working great ever since. If your LG is acting up, check here for the part before you assume you need a whole new appliance -- glad I did.

We recently had a wonderful experience with Jeremiah installing a new dishwasher for us! Scheduling…read morewas so easy, his assistant responded quickly and was very clear to work with. He picked up our dishwasher from Basco outlet and brought it, installed it, and removed the old one for a very reasonable cost. He left absolutely no mess and did an excellent job with the installation. He was very communicative the day of installation and just overall a great experience! Will definitely use him again for appliance installations!

The condo building I live in, The Casey in the Pearl, has been experiencing issues with their…read moreSub-Zero refrigerators having leaking water lines for the ice makers. Finding the appropriate individual to deal with these built in units and shut off the line at the source, which is behind the units in the wall, was a challenge. Fortunately I was diligent in my search and came across Jeremiah Reed the owner of Platinum Appliance installation and repair. Jeremiah was very through in his approach to pulling the unit away from the wall with no damage to the hardwood floors and capping the line at the source so that there is 100% assurance that it can't leak. I highly recommend his service.

I had originally purchased (and returned unopened) a vacuum from Costco. I have been staying really…read moreneat and using a hand vac for my small messes. I decided to stop in to look around at the selection the other day. My takeaway was this...vacuums basically start at $130 and go up to $1,300+. There is no getting around it unless I go to Goodwill or ReStore and see about getting a used one, which might not be a bad idea. They did have a pretty wide selection and the gentleman who assisted me was very nice.

I went to Stark's after multiple friends recommended it, telling me I could test the vacuums and…read morethe staff were knowledgeable. I was worried I'd be sales-pitched, but that didn't happen. The employees were busy but were able to deftly serve us all. I told them what I was looking for, and they didn't try to upsell me. They let me try the recommended model, and I was satisfied it would do the job. Then they offered to put it together for me and discard the packaging so I wouldn't have to deal with that process--no extra charge. A quick price comparison online shows I got a fair price, and the best part was I knew when I walked out that the vacuum would work for me. I also know where to go if I need it serviced! Two thumbs up!

Like the Joni Mitchell song says "You never know what you've got til it's gone," you never know how…read moremuch ice you use until your refrigerator ice maker stops working. Our refrigerator/freezer is also one of those New Zealand made appliances -we will never purchase again- that we were hoping wouldn't be as difficult as our oven to repair. We called Ryan again and he remembered us (thanks to that damn oven nightmare), scheduled us in within a few days and had the problem figured out in less than 15 minutes. Only took a week to get the part needed and he came out and fixed it in less than 15 minutes. Excellent response time and customer service. Ryan is a genuinely nice knowledgeable guy and very helpful. He cares about his customers and strives to do the best job he can. Fees are fair and honest too. PDX Appliance is now our go-to repair service (not trying to jinx anything else of course!) Highly recommend.

5 Stars - Ryan is on Speed Dial for a Reason…read more Ryan at PDX Appliance Repair is a good deal. We have a house full of 13+ year-old appliances that we're determined to keep running as long as possible, and this week put that goal to the test in a big way. Our dishwasher's heater broke, the fan in our refrigerator went out, a massive ice block built up inside the freezer walls and prevented the door from closing all the way, and our convection oven stopped heating after the kids went a little overboard with the microwave controls. Three appliances in one week. I reached out to Ryan during spring break to schedule repairs. He had taken the week off to spend time with his family, but he still called me back personally to make sure we were okay to wait. We scheduled the assessment within a day and completed all the repairs a few days later once the parts arrived, which took less than a week. We paid half up front and the remainder when all three appliances were fixed. We are so grateful. There's something worth saying about the trust factor here. Letting a stranger into your home means showing them the layout, who lives there, and making your family vulnerable in a real way. We trust Ryan completely. We can leave him working in an empty house without a second thought, and he always gets the job done. One more thing worth mentioning: we also purchased a rebuilt washer and dryer from the 90s through Ryan a year or so ago. Our thinking is that older machines can be repaired indefinitely, no planned obsolescence, no need to ever buy new again. They ARE loud, but they handle massive loads of laundry and linens without issue. If you're in the market for a refurbished washer and dryer set, it's worth giving Ryan a call at 503-853-5784.

there are not enough characters available in this review for me to properly praise the service form…read morethis company! received a next day appointment for a broken dryer, arrived on time, repaired dryer for the quoted price. was extremely friendly and a dog lover!!! need more stars to give!

Excellent service: I as pleasantly surprised when I called Stellar and I got Chris on the phone. I…read morelet him know about the items, I had four, on my list. He provided some suggestions on how to address some them on my own, as well as what might not be worth having serviced. I really appreciated his time and expertise. Thanks Chris, I will recommend you to anyone that needs appliance help, and will call you again if I need anything.

100% recommend this small business for your home appliance repair. They are straight forward and…read morethe price is absolutely fair for the quality of work that they perform. If something breaks? This is my first call.

I've used this service over the years few times. They are fast and reliable and quite honest and…read moredirect. I'll always call them for any issue I have.

Bruce was so incredibly helpful. He was readily available when I called, and started the job…read moreimmediately. He was able to diagnose and fix or dishwasher in no time.l! He is a very kind and thoughtful person, and I am lucky to have met him. would definitely ask him back to fix appliances. Highly recommend! *****

I've been an apartment manager for over 9 years and after finding Bruce, I've never called anyone…read moreelse! His many years of experience and reliability save me time and money over and over again. Not to mention, he's a pleasant and fun guy to speak with while working with him. Truly one of the best!