Nick was able to come out quickly and find the issue with our freezer right away. We decided to…read morereplace and not repair, but Nick was great to deal with!

Nick was prompt, professional, skilled and personal. We were very satisfied with his work.read more

Honest, reasonable, and good work. He could've charged us a lot more but the fix was simple and he…read morefixed the problem. He only charged us $40! No service fee.

From the owner: Enjoy 10% OFF your first service! Same-day service! With over 9 years of experience, our team is…read moreavailable 24/7 for all your needs.

I purchased a new Samsung LCD TV that had a manufacturing defect - a part internal to the TV,…read morerequired for installing a customer-provided wall mount bracket, was not installed during LCD panel manufacturing. After a poor experience with another Samsung authorized service provider (there are two in the Portland, Oregon area), I escalated the repair issue to the Samsung Americas CEO office, and Tekniton was assigned to do the repair. From the start, this company was very good (not perfect) at communication. When I told the scheduler that the issue wasn't listed as one of the failure modes on Samsung's website, she indicated that Tekniton would need to send out a technician to confirm the part that needed to be replaced. Technicians called before they came out. One minor communication incident occurred when Tekniton sent an SMS message to my home phone, which can't display SMS messages. Since I'd escalated the repair with Samsung, I received two E-mails from Samsung that the panel was available and that Tekniton was trying to schedule the repair, so I called Tekniton to get the repair scheduled. The repair required two different visits from two different technicians. The first confirmed that the LCD panel needed to be replaced, and informed me that the part was on backorder through Samsung service parts. Three weeks later, when the panel became available to do the repair, a second technician was scheduled. I've dealt with several different appliance repair providers over the past 18 years, and Tekniton is definitely one of the better companies I've worked with.

Andre the tech never showed up. They are trying to reschedule us for a third time but I don't…read morebelieve that they will show up. It is very disruptive to notify tenants and prepare to clear out animals and then they just decide to skip the appointment. With no communication from their end at all.

Quick response to our call with same day service to fix a refrigerator freezer door issueread more

We needed our freezer ice cube dispenser fixed. George came out and tried something that didn't…read morework. He came again and fixed it at no charge. We had someone come out before George and he said it would cost over $1000 to fix. Plus he said we should just get another refrigerator. We are so happy we called Banceu's to look at our refrigerator and it's still working as it should! George and Banceu's gets a 10 plus from us! And their charge wasn't even close to $1000!

If I could give True North Appliance Repair more than 5 stars, I absolutely would…read more Yesterday (Friday morning), right before Thanksgiving week, our LG refrigerator threw a "CF" error code. With our fridge and freezer completely stuffed for the holiday, panic set in immediately. After another company canceled on us last minute and the LG website trapped us in an automated loop with no human help, we called True North. That is when our luck finally changed. Jonathan is an absolute legend. Not only did he squeeze us into his schedule at the end of a very long Friday, but the level of care he showed was unmatched. He drove to Portland to pick up the specific motor fan we needed, battled brutal Friday evening traffic, and still showed up at our door at 7:00 PM to get us up and running. Beyond just the repair, he actually coached us over the phone throughout the day--telling us how to rig up a temporary fan on the condenser to prevent the unit from burning out (which saved us a massive repair bill) and ensuring we didn't lose any of our holiday food. Note: Sending a copy of the error report and product label helped him make the diagnosis off site. In a world of automated prompts and cancellations, the human interaction, dedication, and genuine care we received from Jonathan were priceless. You saved our Thanksgiving. Thank you!

From the owner: At True North Appliance Repair, we’re not just another repair service — we’re EPA 608 certified,…read morewhich means we’re legally qualified to handle refrigerants in appliances like refrigerators and freezers. We’re also Licensed, Bonded & Insured, so you’re fully protected. Locally owned, never outsourced. We show up on time, diagnose problems accurately, and fix it right the first time. No gimmicks, no upsells. Just honest, professional appliance repair you can trust.

They came out , communicated well, fixed the issue. Then when there was a follow up issue they came…read moreback out and took care of it quickly.

We have been VERY happy with the rapid response and professionalism of OMG. When our clothes washer…read morefailed, we were able to get their tech Anton to our house the same day. He worked very efficiently and gave me a detailed breakdown of what parts had failed, what would be involved in replacing it, how long it would take to get the needed parts, and exactly what the cost would be. When he returned with the needed parts a few days later, I asked if he could look at some issues we had with our kitchen stove, and he very kindly went over all the burners and the oven parts with me, going into the "innards" of the oven to diagnose in detail what was going on. He clearly explained what was going on with our clogged burners, clearing them on the spot, and showing me exactly what was going on with the main oven and broiler igniters (both of which clearly needed replacement; he took photos that showed exactly what was going on inside my oven). When it became clear that the broiler igniter was backordered, he went out on E-Bay to find one that could be delivered within a week. The full repair estimate was VERY reasonable and clearly conveyed to me - and it was less than half of what another appliance repair person had told us (without supporting details) when we tried to fix our stove before. I would heartily recommend OMG and their excellent tech Anton for any home appliance repairs - they're rock stars!!

Rowan was great. we had a gas leak in our Bluestar cooktop which was covered by the warranty. He…read moreexplained what happened showed me the valve he was replacing and comparing it to the bad one. He also showed me how to remove the gas elements and clean underneath them. I highly recommend Him and TNR. we had another company come for same issue. The guy was not very helpful or nice.

Whirlpool put in a service request to have this company look at my refrigerator that's under…read morewarranty. when I called and made the appointment the customer service lady was great i was pleased with how prompt they were to try and schedule me. Due to work I had to request a later date for an appointment than they first tried to schedule. they called a week before my appointment to cancel due to loosing a technician and they didn't have a technician cover the area I live in for a week or so, I was understanding. I rescheduled and then was called a week before my appointment again and was being told again they lost another technician and were unable to make my appointment and had to cancel. This was extremely frustrating due to my issue with my refrigerator getting worse. I was rescheduled for three day later than my last appointment. Three day before my next scheduled appointment I received a text and email they were canceling aging with no reason and requested I call to reschedule another appointment. I ended up calling Whirlpool to have a different company come out because this one is unreliable. Since I've called Whirlpool this company has emailed and texted everyday for me to contact them to schedule an appointment. What a joke!

KMV did a very good job at a reasonable price. The process of getting the right part and completing…read morethe repair were done in an acceptable manner.

KMV offered flat rate pricing for a oven repair. They were friendly and easy to communicate with.read more