Waited 6 hours for transport. No doctor every appeared. Nursing staff CLUELESS. No organization…read more Received a choice to leave with no discharge instructions because I wasn't examined to diagnose. WHAT A JOKE!! These pop up urgent cares need some rules. Crappy healthcare

We had the best experience hands-down of any ER we have ever been to! This is not the first time we…read morehave visited Beaumont ER on college. We continue to use them because they are so amazing at what they do! From the time I drove into the parking lot until I drove out of the parking lot, I was comfortable, greeted with friendly knowledgeable care, the environment is super clean, the staff is so patient, caring, and Family oriented. They made sure that I was comfortable in the setting, that all of my needs were taken care of, and then I felt sure about the diagnosis and where to go from there. I 1000% recommend this place to anyone who needs urgent care services. I could go on, but I think you get the point. I will add, when I left, it had started to get dark and there was a parking lot security officer who made sure I even got to my car safely. If you weren't doing ER service like this, you're doing it wrong. Every single patient should feel like a VIP.

Excellent customer service and medical attention! I visited Friday afternoon with sinus infection…read moresymptoms. I received immediate medical attention from a very kind and caring Nurse Practitioner. Diagnosed with sinus infection, got a shot and meds for a very low price. The visit was only 45 minutes! I've been to the Emergency Center down the road for a sinus infection and the price was much higher $$$$$!! Thank you Mid-County Urgent Care!

This is the BEST urgent care that I have ever been to! The staff was super professional and…read morecompassionate. The practitioners were extremely knowledgable and took the time to explain everything to me. My co-pay here is the same as it would be for my doctor's office, but I didn't have to make an appointment or wait AT ALL!!! We were in, treated, and out in 40 minutes. We will definitely go back!

We have been going to this facility for 30 years. First off my referral was sent a month before I…read morereceived a call to set up an appointment. I have never had problems with getting someone in the office on the phone in the past. I called back to reschedule the appointment. When I called the number listed someone took my message and sent it to the office staff. I never receive a call back and that was after leaving a message twice. This is the WORST communication I have ever had with a place of business. This is unacceptable! Please fix your form of communication.

Once you get in the door they are great, but their communication is absolutely horrible. You would…read morethink they could afford to have someone answering the phones and actually call someone back.