Mom's washing machine broke and she assumed that we would need to replace it with a new washer…read more They were super fast to respond and then fixed the washer super quick. They weee communicative and did a great job

I think the two highlights come down to prompt service and excellent communication. Prices were…read morealso very fair. Would use again, as well as recommend.

My 2-year-old oven decided to quit right in the middle of baking a cake! I found this company by…read morechance, and they were able to come out the very same day. Alex quickly diagnosed the problem and fixed it in no time. Fast, professional, and friendly service. Now I can finally get back to baking my cake. Highly recommend!

Had a great experience having my dryer repaired by Mark. At no point did I feel pressured into…read moremaking the repair. He just gave me the facts and let me decide for myself. It was a no-pressure, informative approach that I appreciate when you're dealing with something you don't know anything about. Mark was calm, friendly, approachable and professional. He clearly explained and showed me what the issue was, how it happens, and how to properly maintain the dryer going forward. He cleaned up after himself (which I appreciate) and I was left with an almost new dryer! Hoping I won't need to but will definitely be reaching out again when the next appliance goes out!

I did not use Top Tier Appliance Repair but appreciate their help. I had contacted 3 other…read morecompanies to service my Viking range that were quick to respond "we don't service your area" or "we charge a diagnostic fee that doesn't go towards the service/repair"...etc Vissal from Top Tier Appliance Repair quickly responded via text, provided his number and said to call to call him (at my convenience) to better understand the issue. Other companies didn't even bother asking. Basically, the oven temperature no longer consistent and fluctuates 50 degrees. This started after I was cleaning and my drip tray got caught on some wiring. After a 10-minute consultation, Vissal asked for the model number and once found, could set up the appointment. The next day I realized that even though I've had my Viking range 15 years (no longer under warranty) that it would be best to contact an Authorized Viking Repair company - I was referred to a company in San Jose. I texted Vissal that I was going another route and he quickly responded no problem. Friendly and professional customer service and thanks to Vissal for taking the time to work with me! It showed he really wanted to help which is much appreciated! Another 5-star review added to Top Tier Appliance Repair!

We found Sal recently to be very unreliable. He completely failed to show up for an appointment and…read morelater told us he "lost his phone".

My neighbors refrigerator died on Tuesday, and they called Fast & Easy Appliance Repair in a panic…read more They were incredible! * Speed: 5-Stars * Service: 5-Stars * Value: 5-Stars If you need fast, honest, and reliable repair, call them. Five stars!

(Thought) I needed to have a new seal around refrigerator. Azzi did quick tests and determined that…read morethis wasn't necessary and explained what may have happened. Did some other checks, and asked him to do a quick clean around compressor since he was already there. She was honest, kind, quick.. Did not try and upsell to di unnecessary repairs. Returned a quote on follow-up work the next day, and re-iterated that the repair, while quick, would not be necessary. Seemed reasonable in price

My washer and oven stopped working the same week and I was totally stressed. I called up WAVE and…read morethey seriously saved the day! They came out to my place and knocked out both repairs in just one afternoon.The tech was super nice, professional, and explained what was wrong. It's so hard to find trustworthy repair places these days, but these guys are the real deal. Fair prices and fast work - definitely give them a call if your appliances are acting up!

Very good service and technical expertise. I have an old Maytag gas dryer that now works like a…read morecharm. So happy the Chris was able to help us.

Joselito was AMAZING! He came same day on short notice, and even called me back to setup an earlier…read moreappointment when i asked! He came in and diagnosed the FED/FTD error within 5 minutes, and then proceeded to fix it within 10 minutes, even coming up with his own makeshift parts to knock it out! Even a good deal of THAT time was spent explaining the fix to me after i asked a slew of questions about how in the world he was able to fix it so fast! THIS guy is the Truth! Call iTech if you want it done right and you want it done fast!

I contacted this company to inquire about an appliance repair estimate and simply asked whether…read morethey were insured before allowing any work to be done in my home. Instead of providing proof of insurance or answering professionally, they refused to provide the information altogether. As a homeowner, I don't think it's unreasonable to move cautiously when hiring someone to perform electrical/appliance repairs. Reputable repair companies typically understand why customers want to verify insurance coverage in case damage occurs during service. The refusal to provide basic insurance information was a major red flag for me, so I decided not to move forward. Transparency and professionalism matter when inviting a business into your home.

Ferrer's IS amazing! We were having a problem with our…read morerefrigerator water dispenser dripping. Ferrer's (Luis) examined refrigerator, ordered part and installed! Timely, professional, tidy and knowledgeable. Will use again in the future...not TOO soon I hope!

I found Ferrer's Appliances on Yelp when my mom's gas stove needed repairs. Since I didn't feel…read morecomfortable working on gas myself I wanted a professional I could trust, and Luis delivered. He quickly diagnosed the issue, ordered the part, and got it fixed in no time. Professional, efficient, and gave me peace of mind knowing my mom's stove was in good hands. Highly recommend!

1 star is being gracious because the initial phone call went well. During the initial call I made…read moreit clear that I was calling for my 75yr old mother, thus it's best to only talk to me. Michael agreed that he would call. He did. During the visit, with me on speaker, it was agreed that I'd get a call the next day about pricing for the parts. The next day I received Michael's call declining the repair. His reason : Your mother asked me to also repair the ice maker for the same labor fee. My reply : I heard you agree. Why is this an issue today ? The clear agitation in his voice was not warranted. My question went unanswered. This was intentional and very poor communication ! Thanks for the free diagnostic. Now we can spend our money with a company who deserves it. Hopefully AI will make appliances where your expertise is not needed. Thus, interaction with you for people like me will not be an issue.

I am the P.M. for a non profit in Oakland, the outstanding service and prices that we received from…read moreBay Area Appliance Repair was greatly appreciated. Michael really knows the trade, his honesty and support goes a long way compared to the other repair shops I have dealt with.