Needed an in-home oxygen concentrator and some travel tanks set up in my home. I called Doyle's and dealt with customer rep Claire. Claire was smart, efficient and informative and was incredibly kind to me. Doyle's set up what I needed and happily taught my wife and I how to use the equipment. No problem here, they have been a very big help. Thank you! read more

Best place for medical supplies! Super helpful and the staff are friendly and efficient.

I broke my ankle and went to Doyle's to look at various equipment for getting around my house. They were extremely helpful and the owner was friendly and patient as I changed my mind a few times. The equipment I ended up with was brand new even though I am renting and has been a game changer. I was not pushed into anything I didn't need and in fact, was given options for a one day rental so I could make sure I had what I needed. It was an excellent experience...thank you to the staff and the owner. read more

Share review Embed review 11-13-2020 Horrible!! They do not care about the patients that they serve! Sarcastic and rude staff. I have been to doyles 3 times and all 3 they weren't able to help me, nore did they act like they cared at all. hanger sent me to doyles for my diabetic shoes. I wanted to die. it has been weeks and I have not got my shoes yet. the young man who waited on me didnt even know how to measure feet properly. and my order has been messed up 2 times already. I really wish something could be done about them. HELP read more

in April 2022 I had them install a stair lift for my mother. I was told that in six months I would receive a letter deciding to pay monthly or pay off the stair lift. they said they sent one in the mail which they might have but I never received it it must of got lost in the mail. When I called to talk about it they didn't care apparently they don't care if you were throwing money away I believe they sent it but they did not seem to believe me that I did not receive the letter. I will never do business with them again. So I paid more10 months if payments that would not add to the balance read more

I am disabled and have to drive 25 mins to get my supplies from Doyles. when I get them, they are normally the wrong equipment. They won't mail out supplies, or answer there phone's. OH that's right they won't Answer the phone because they blocked my number for some unknown reason. If you like a one way company go with these guy's. They use to be a good company but fell apart about five years ago (Terrible Manager). It looks like they want to be Lincare.. BC/BS is going to send me links to reliable website's that will fill my needs. Yup you can get supplies online. read more

I called looking for a medical machine and Amy was Extremely helpful and friendly. She def went above and beyond.

Horrible!! They do not care about the patients that they serve! Sarcastic and rude staff and the owner is even worse! I hope that someday when these folks are in need of medical supplies and compassion they receive the same type of treatment! read more

If there was a negative star rating Doyle's does not even deserve 1 star. Along with the visiting nurse this am we ordered a hospital bed for my mom who is extremely thin and dying of cancer. We specified a fracture pan instead of a regular bed pan to be brought along with the bed delivery of 75.00 ( which I understood as it was a sat.) And bottom line we needed the bed. They delivery guy comes with the bed and a large bedpan. He said the girl working told him go bring the large one.. even though the invoice clearly stated a fracture pan. I called the girl who said that I would have to come and return this. I said absolutely not I just paid 75.00 for the delivery fee. This was your mistake. Someone needs to deliver it as I can not leave my mom. The girl left me on hold for a long period while she insisted on contacting the owner. The delivery guy was willing to wait to see if he received a call back as he would bring the right one. The girl never bothered to return my phone call.. the delivery guy finally heard from the owner after sitting in the driveway for a half an hour!!!! The delivery guy said the owner would deliver it himself . The owner came and basically told me times have changed and it costs him money to deliver these things. I said it was your mistake!! They he went on to tell me that it costs him 30.00 am hr for delivery guys. I said that has nothing to do with it. My mom is extremely sick and obviously family circumstances requiring medical supplies clearly didnt matter.... he walked away in a huff and left. I'm still shocked that we had to endure this treatment when we have a family member at the end of life. Owners behavior was sickening!!!!!!! He should be ashamed of himself..... read more

Although I have gone to Doyle's Medical for a number of years for products for myself and previously for my deceased husband, I will no longer purchase or attempt to purchase anything from them. One star is one too many for service rendered by this store in the last three months!! In March I had a request sent from my doctor for a hospital bed, I received a letter from my insurance company saying it was approved. I called Doyle's and was told by the man answering that I needed to read the letter to him although the letter said they had been notified. When asked why...he said only he and the owner were working and that he (worker) doesn't "bother to open that stuff since the virus." When asked about the bed delivery I was told I could pick it up at the store, set it up myself . I replied I couldn't physically do that and he said to "go somewhere else" I did. Next, I needed an electronic recliner and researched it on line and found that Doyle's carried the brand and type I required. I called and talked to the owner...called the doctor etc and waited to hear. back. No response, again. They called yesterday ( the male worker) ...ten days later...and said he had info for me...I told him that since I didn't hear from Doyle's that I had gone to another store and that my chair would be delivered next Tuesday or Wednesday. He began yelling "don't ever call us again". I called back a short time later and asked to speak to the owner and was hung up upon. Finally able to speak to the owner, actually not speak to but listen to him ranting and raving at the top of his lungs at me about he is tired of listening to people like me complaining about his store, service ,prices etc. not ever to contact or go to the store again. Not to worry....I won't go there again !!! read more

I haven't even seen the price yet, but Mike at Doyle's is a busy, but super guy. I called on a Friday afternoon. My 92 yo Mom just got home from the nursing home after her rehab was cut short by UHC (scum, CT state pensioners beware-but I digress) and she now needs a wheelchair. I was afraid that ramps wouldn't work, but Mike sent some with the man who came to check out the house. On Monday at 11am!! Needed something for Thursday doctors appt. Ramps work great. Rent to buy. Thanks Mike. read more

I wish I had posted a review every time the staff at Doyles went over and above for me. They serviced me with durable goods for several years. They dealt with irritating insurance people when I couldn't deal any longer and made sure I had my supplies despite the lack of attention of others I was counting on. Two years ago I was forced to move my durable goods business to other providers due to changes in my insurance. I've continued to use Doyle's for other supplies and services. Today I returned to them with the hopes of renting an electric scooter for a few days so that I could attend a couple of events that would have been impossible with a regular wheelchair. Within 20 minutes the process was completed. I will be picking up the scooter tomorrow and returning it next Thursday. I was pleasantly pleased with the rental fee. I had expected it to be much more. read more

I wish we didn't have to select stars. They do not deserve the one you have to choose.Very disappointed in a hometown company that does not care about the customers, that can help his business thrive. I needed to get a piece of equipment for my daughter after surgery. Once she was able to move around the house some we found that it was not going to work for her in our home. We returned it after just one week. They will not refund us for the 3 weeks we did not use the equipment. They claim it is for the cleaning and disinfecting the equipment. I find this to be a very bad reason because they would not have charged me any extra to clean it once I would have returned it after the month. I was also not told at the time of rental that there would not be a refund if it was returned early. I feel that is a VERY IMPORTANT thing to tell people when they pick up the equipment and to also put this information on the receipt. I received a call from the owner this week letting me know that our month was up and that if we wanted to have the equipment longer they could charge my card that they required to have when I was picking it up (interesting to know they make sure they tell you that). I informed him that we returned it after a week (we even have a computer receipt), his response was "oh I guess they forgot to check it off." This all seems very suspicious. Be careful if you deal with this company they are not honest and a little sketchy when it comes to the money. I will NEVER use or recommend them to anyone!!! read more

I wish I could leave negative stars. The rehab facility I was in contracted with Doyle's to deliver a lift chair to my house the day I was discharged. We were told it would arrive early afternoon. There was someone at the house all day. The driver called at 2:21 to ask if we were home and I missed the call because I was using my walker and couldn't immediately pick up the phone. I called back at 2:23 to no answer and left a message saying yes please deliver. After many phone calls with the driver and phone messages left with the owner the chair was never delivered. I am appalled at their unethical behavior and advise no one to ever do business with them. read more

I have had the pleasure to have worked with the owner of Doyles and found him to be every bit of the nicest person that I was told about. Honest and strait forward. Which is the way I prefer. So I would give him 5 stars because he deserved every one of them. read more

I was deeply disappointed to find out the cam walker boot I purchased at Doyles for $156.99 was available on the web for $39.00. They even gave me the wrong size which I did not know until the boot was worn out and I was looking for a replacement. I'm hoping it didn't effect the setting of the bone that was fractured in my foot. read more