Jason was very professional, very skilled in his trade, on time, and extremely polite. Good price…read morefor the work he was doing for us. Even performed a follow-up call a few weeks later after service was done to ensure everything was working as it should and we were happy with the service & work. Would recommend him for AC work.

From the owner: VIP Heating and Air Conditioning does it right! Purchase a yearly maintenance from us for only…read more169.00(only more 99.00 for additional systems) and receive 10 percent off any future repairs and no service charge for one year from date of service agreement purchase. Servicing your HVAC equipment will save your power bill and extend the life of your equipment saving you a lot of extra money. Call us anytime (205)388-3529. We provide Heat pump, furnace, and air conditioner cleaning, service, and maintenance. We repair broken HVAC equipment. Installation of new HVAC equipment. We install and repair duct work. We install Whole home air purifiers. We can service any brand of heating and/or air conditioning equipment.

our AC went out so I called Payne Heating and Air. They were able to send a technician out (Brice)…read moreand he had the AC back up and running within an hour of my first call. I am very appreciative and impressed with the work and timeliness. I would definitely recommend this company. Thank you so much.

Excellent service! Payne's Heating & Air was able to pinpoint the problem and give explanations on…read morewhy our unit was having problems. He had the part we needed the very next day and was prompt with service! Will definitely recommend and always call back if we ever need help again. Very knowledgeable and personable.

I was extremely satisfied with the service Michael Farley did. He did a through and quick job. Jeff…read morethe salesman was straightforward about purchasing a new unit and no pressure.

Positives: responded quickly to my request for repair, scheduled and showed up to service my HVAC…read moreon a holiday weekend, very friendly staff. Negatives: I was charged $600 (in addition to the higher weekend fee to come out) for a repair that took 20 minutes and required no parts. It was two different charges that didn't really make sense because you couldn't have really done one without the other. It felt like I was taken advantage of as a single woman on a holiday weekend who didn't know how easy/quick the repair would be when I agreed to the cost. The service man also told me that the credit card payment on his tablet wasn't working so I had to pay by check. I wasn't planning to dispute a charge, but this made it to where I didn't have the option. I responded to two different text surveys with this rating and information and was assured both times that the service manager would follow up and they never did. My father also called multiple times and never got follow up. I was waiting until we heard back from them before I posted a negative review (I communicated this to them), but it's now been over 4 weeks. I have used them for repairs before without issue, but will not be using them again and would not recommend them to my friends/family/neighbors.

We had a couple of issues going on and Dunn's worked through them to get tot he root cause. As with…read moreso many home projects, one thing leads to another and we finally replaced the sump pump at the heart of the matter. Given all the things that had to be done along the way, the manager gave me a good deal on a couple of the other issues that were repaired, which made feel they were very value conscious. Among the firms that I reached out to through Yelp, they were the first on the site and ready to start work. I'd definitely use them again.

I have a property in Anniston and my tenant was experiencing no heat/a broken HVAC system, in this…read morecurrent frigid winter. I reached out to Dunn initially through a Google search (after hours) and received an email and text message reply within 24hrs. I appreciate the prompt reply. I called the next day and their phone system used an automated AI response initially, but I was then rerouted and able to speak with a service person. They dispatched a technician, diagnosed my issues, sent quote estimates to my email, followed up with a confirmed booking, and came out within the next day with the proper part to service my broken system. Before the serviceman arrived, I received text updates with pictures of who to expect and with their estimated time of arrival. The communication, timeliness and efficient service provided by Dunn was exceptional. They charge a standard assessment fee which is factored into the overall cost of service. I would recommend Dunn if you're local to their service areas.

Our AC upstairs was leaking and they tried to sell my wife an AC recharge or a new AC. They knew it…read morewas due to a clogged drain and came out twice only to finally say there wasnt enough of a fall for the drainage line. It's been in operation for 15 years, so ofcourse it wasn't the angle of the drain. It was a clog in the system we ended up doing ourselves. Company will take your money bewarned

Nice job! They replaced our water heater in the upstairs part of the building. Great job!read more

Great business!! Fast, reliable, respectful, and quality work !!read more

From the owner: We are a licensed and insured business dedicated to making your family comfortable year round with…read moreour certified knowledge and family-like customer service.

It's 4th of July. Our house was 80 plus degrees. I know we can't stay here with two small children…read moreuntil things open back up on Monday. We had tried all the typical stuff and nothing was working. I knew we needed a professional. To Facebook to find a solution. I found Elite Comfort and noticed they had a post that they were open on 4th of July for emergency calls only. They are located in Remlap (we're in Trussville), but we called and dispatch said they were in trussville to pick up a part and could be here in 30 mins. What luck! Very quickly they were able to determine it was a dead capacitor - switched it out and we could feel cold air again. Would def call these guys again!

Michael came out and did a complete cooling maintenance on our system. I have never seen someone…read morebreak out a carwash mit and scrub down my equipment before when doing a routine maintenance. he went above and beyond and his attention to detail was impressive. I will definitely recommend him to anyone that needs any HVAC work done.